Woxparts Reviews 197

Hello,

I hope you're well. As per your update, my refund was processed on the 24th, but I have yet to receive it in my account. It has now been three days, and I wanted to check on the status of the refund. Could you please confirm if everything went through as expected, or if there’s any delay on your end?

Thank you for your assistance.
Kindly check into ur email because you don’t respond to emails

I ordered 3 Harness's September 16th, 2024. Confirmed parts by WOX! Paid by CC. I contacted WOX by email and their online WOX CONTACT! No Reply. I called WOX Customer Support Number to get the "BEST CUSTOMER SUPPORT WOX STATES"! No answer! 3 days later I contacted WOX again by PHONE and Email, NO RESPONCE! September 21st again contacted WOX, same NO ANSWER, NO REPLY! I came to WOX PARTS GROUP of past experiences with them of good service. I will wait until SEPTEMBER 30th, if no reply, I will take further steps to refund.

Very good price, good quality of parts, original parts. Bad communication with customers. Not possible to call to support and nobody answered after many emails. But after two weeks, when they get all parts by order, they contact me and delivered my order very fast. So I get all what I needed. But with little stress. Need to solve problem with communication.

The pricing was great. Even better was how quickly everything arrived.
I’ll definitely use Wox again

Missed quoted shipping date, I asked to cancel but you sent anyway. Order actually arrived in a week which was shocking, but delayed the job many days.

All went very well. There was an email conversation about additional small posting fee, but then it wasn’t needed. I’m a happy customer.

Unfortunately, very poor communication so far. I paid approx. 12 days 1200 euros for parts for my Mercedes. To this day I have neither parts nor a response to my 3 emails. If nothing changes next week, I will contact the Police.

Product was good and like discription.

Good selection of random MBenz fasteners not available in US.

great company to deal with

Site is good, part easy to find. It’s a pitty that not all parts that I ordered are deleverd. Refunding went well. Thanks for that, after mailing the company.

The price was good, the part was correct however the length of time that the part took to be delivered to me was to long.

Price sometimes interesting, but delivery times too long. It takes at least 15 days.

Order was Processed same day as Payment, but they charged me for FEDEX International Express, but delivery was by FEDEX Economy!
Item was an Original HELLA Lamp, Good Quality, Well Packed, but without the Mercedes Benz Logo on the side of the Lamp!

Good. Thank you!

Excellent service

thanx for helping me...i didnt think it would arrive...it did

Dan