Wrigglelearning Reviews 77

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the personalized and understanding approach. The service provided is often described as efficient, with consumers appreciating the quick response times and smooth overall experience. However, some customers were dissatisfied with the product, citing issues with device licenses and the quality of accessories. A few other people also felt that customer service was poor, mentioning long wait times, incorrect information, and delays in resolving issues.

What people talk about most

Customer service

Consumers find customer service to be positive. Many reviewers praise the helpfulness and efficiency of the... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being helpful,... See more

Service

Customers consistently note positive experiences with service. Reviewers highlight the team's efficiency,... See more

Product

Users describe ambiguous interactions with product. While some customers received iPads for school and were... See more

Response time

Clients share positive opinions on response time. Many customers highlight the prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My daughter’s laptop had an issue turning on, so I contacted them by email. They responded very quickly and were very helpful. They fixed the laptop promptly and returned it very fast. They also repl... See more

Rated 5 out of 5 stars

Getting tablet unlocked on my daughter's computer that we bought for school use nearly 4 years ago .I have to say I was a bit dubious to start with as my daughter said she couldn't access anything on... See more

Rated 5 out of 5 stars

I corresponded on two separate occasions with Sachin in the Support Team. The assistance I received was prompt and extremely helpful.

Rated 5 out of 5 stars

Wriggle are excellent to deal with, I had an issue with my daughters ipad needing repair and set up, Taufeeq delt with me in a very helpful and professional manner, and always replied to my e-mails st... See more



Contact info

4.2

Great

TrustScore 4 out of 5

77 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very efficient and helpful

We have worked with Wriggle for the past few years and have found them to be efficient, reliable and helpful. From purchasing, installing and updating our devices in school. We’ve worked with quite a few personnel but more recently have been working with Alanna and Mitzy. Both were excellent to deal with.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Sachin the assigned agent to our case…

Sachin the assigned agent to our case couldn't be more helpful throughout the process of setting up another device and very patient with all of our questions. He was a pleasure to deal with and a credit to Wriggle support

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Everything was handled perfectly

Everything was handled perfectly. The communication was excellent throughout the entire process, with very polite, helpful, and professional contact at all times. My request was fully resolved, and I am very satisfied with the support I received. Thank you for your great assistance.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding

Iam extremely pleased with the outstanding service I received from your team regarding the repair of my daughter's school iPad. From the very first point of contact, your staff demonstrated exceptional professionalism — responding promptly, communicating clearly, and taking the time to explain everything thoroughly throughout the entire process.

It was evident that your team went above and beyond what was expected, and the level of care and dedication shown was truly impressive. The support provided was not only efficient but genuinely attentive to my needs as a customer.

I have no hesitation in returning to your company should I require assistance or advice in the future, and I will certainly be recommending your services to others. It is refreshing to encounter a business that is sincerely committed to helping its customers. Thank you so much for everything — you made what could have been a stressful situation an entirely positive experience
Zrinka

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service & Support

I have been dealing with Wriggle for 11 years. They are an excellent company to deal with and always go the extra mile for their customers. The service, support and after care are fantastic. I would highly recommend Wriggle Learning!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Wriggle are excellent to deal with

Wriggle are excellent to deal with, I had an issue with my daughters ipad needing repair and set up, Taufeeq delt with me in a very helpful and professional manner, and always replied to my e-mails straight away and I would highly recommend him and their service.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! My phone was answered in seconds and Sachin was amazing on helping out with my enquiry. He was very polite and well trained on dealing with the issue i had immediately. Thank you

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Positive experience after a bad one 😀This is my second experience with…

This is my second experience with Wriggle, considering my previous disappointment over 2 years ago. I cannot deny that this time around I was very impressed by how efficient and responsive the team are. I personally dealt with 2 excellent staff (Nixon and Jonas) I hope I haven’t misspelled their names. I genuinely think this is a different team from the previous one but they definitely more friendly, professional and respectful.. they simply know what they’re doing.

March 10, 2026
Unprompted review

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