Easy to order and design. The bracelets themselves weren't quite the deep black that I had hoped for (it looks more navy); but that could be because I didn't choose the correct black (there are so man... See more
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Company details
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Wrist-Band.com has been manufacturing custom promotional products since 2008, growing from a small garage operation into one of the most established names in the industry — earning a spot on the Inc. 500 list along the way. We started with custom silicone wristbands and have since expanded into a full promotional product line: lanyards, keychains, badges, custom apparel (t-shirts and hats), drinkware (can coolers, bottles, and mugs), and bags & totes. Our customers include fundraisers, schools, businesses, awareness campaigns, sports teams, and events of every size — from small nonprofits ordering 100 items to enterprise clients ordering tens of thousands. What sets us apart is straightforward: responsive customer service available 24/7, accurate online proofing so what you see is what you get, and consistent product quality order after order. We stand behind every product we ship.
Contact info
16107 Kensington Dr #172, 77479, SUGAR LAND, United States
- 877-488-2115
- support@wrist-band.com
- wrist-band.com
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Replied to 39% of negative reviews
Typically replies within 1 week
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Some what easy to design then the quick…
Some what easy to design then the quick delivery.
happy!!!
good company!!!been ordering from them last 10 years my wrist band ministries !!!old coach
My order never arrived after a month of waiting
My order never arrived after a month of waiting. I had ordered the wristbands for advertisement of a new website we had launched and they were going to be free giveaways at a special conference we are going to be at. Now we have nothing so I am scrambling to find a way to advertise the launch. Couldn’t track them with the order number or link. Said tracking was not available. Called the company and was told that the wristbands were made but after that, I never received a good explanation of what had happened to them. So i just asked for a refund. Very disappointed right now.
THE SITE for wristbands!
We must have our wristbands! This site gets you the bands you need at a phenomenal pride and the quality is great too. AND they arrive very quickly. Thank you, wrist-band.com for being so awesome!
Great deal
Received package quickly. The bracelets were exactly what I ordered. Ordered 100 got another 100 for free, which is fantastic since this is for a rescue. Very happy with the product.
The ordering process was great
The ordering process was great! I had to call customer service so that they could explain something to me, and they were wonderful and extremely helpful! The final product was better than what I could have imagined. I will definitely order again!
Bands arrived as described but too late…
Bands arrived as described but too late for the event, even with guaranteed shipping. If you order from here make sure you give PLENTY of lead time.
We love our wwristbands!
The design of the wristbands were exactly what we wanted! The free gifts made it even better and our whole family at the reunion enjoyed them a lot better than we thought. The process was super easy and the digital proofing was done quickly and promptly even when small adjustments were made.
Great price point, quality is great for the most part.
The price of the bracelets was really good. I got 100 and then got 200 free which is awesome. However the only negative is the tops of alot of the bracelets the words weren't completely black. The ink faded out at the tops on alot of them. I kept them because I needed them quickly and didnt have time to wait for more.
Excellent product!
Fast shipping, quality product, love the feature of proof before buying. 10/10 would recommend purchasing here. This is our second large order and we are pleased.
The memorial bands for my wife…
The memorial bands for my wife that passed are great! Thank you for this service you provide
Order was correct and Prompt
Easy to order, got exactly what I asked for and had prompt delivery. Prices were better than other companies. Will definitely use them for all our bands and other merchandise from now on.
The band’s themselves are really nice
The band’s themselves are really nice. They look exactly as I wanted. I was disappointed with customer service tho. I ordered 300 Grey bands. I received 2oo grey & 100 white bands. The grey was for brain cancer and the reason I ordered them. When I contacted customer service they did not try to rectify my order. They told me I ordered wrong. No refund. No corrections. Not good customer service.
They came way quicker than I expected…
They came way quicker than I expected and were exactly what I wanted. No questioning this purchase. This was a good one. I would buy from them again!!!
They did not follow instructions…
They failed to follow instructions and missed the deadline for a fallen officer’s funeral. This was my second order with wrist-band.com, and I’ve ordered wristbands many times elsewhere, so I know the process. I skipped the proof, it was approved, and I have a screenshot showing it was sent to production. Then someone “unapproved” it—likely to avoid rush shipping costs. They didn’t apologize until I called them out and offered nothing to make it right—just canceled my order. I still planned to order for the family, but they completely dropped the ball. I’m going back to 24hourwristbands.com—one day slower, but far more reliable.
Easy and Accurate
The ordering process was so easy that at first I felt like it might be a scam. My order was only for a small quantity of wrist bands for a birthday party. It was delivered on time and the order was exactly as I requested! Extremely happy with the process and result!

Reply from Wrist-Band
Very easy process
Very easy process. Great selection and pricing. Product was done very nicely and delivered within the published timeframe.

Reply from Wrist-Band
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