WTF Notebooks UK / Europe Reviews 201

TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

Feels like I ordered at the wrong time as it looks like the website is undergoing some changes. I ordered 2 weeks ago on the premise that notebooks take 5-7 days to make. As I needed for a certain... See more

Rated 5 out of 5 stars

Even if you don't think you do, you always need a notebook to write in - for journalling, lists, notes, poems, thoughts, doodles and drawings. They're both useful and therapeutic. The highly entert... See more

Rated 5 out of 5 stars

Love, love, love these notebooks! It's year three they are bringing me joy every time I go into a meeting :D And my colleagues gave me so many compliments I'm infecting more and more people with these... See more

Company replied

Rated 5 out of 5 stars

Love these note books! Hilarious titles (you can customise too) & there really is something to suit all of your friends, family or colleagues. I’ve purchased before & great service. You will not be ab... See more

Company details

  1. Stationery Store

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Wondering if WTF Notebooks is legit? Check out these Trustpilot reviews of recent customers, then shop hundreds of inappropriate, awkward and honest notebooks. Printed to order in England, UK.


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4.5

Excellent

TrustScore 4.5 out of 5

201 reviews

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Rated 5 out of 5 stars

Love these notebooks

Love these notebooks - it's a product I return to time and time again for great gifts that always make my sassy friends smile. Quick service and good quality.

December 5, 2021
Unprompted review
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Reply from WTF Notebooks UK / Europe

Thank you so much for this fantastic review, Jennifer, and for spreading the fun amongst your friends 🤩 It's so great to read that you love our products and service, and we look forward to keep creating new, sassy and snarky book titles for you to enjoy 😁

Best wishes from the team at WTF Notebooks 📚

Rated 5 out of 5 stars

Fun good quality notebooks

Fun good quality notebooks. Very happy with purchases over the past year.

December 5, 2021
Unprompted review
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Reply from WTF Notebooks UK / Europe

Thank you for this great review, Deborah, and for your loyalty 🙏 We're delighted to read that you're happy with your notebooks, and we hope we can continue to make you laugh with new titles in the future 😊

All the best from the WTF Notebooks team 📚

Rated 5 out of 5 stars

Absolutely fabulous books

Absolutely fabulous books. Nice tactile covers. Vibrant colours. Good quality paper. Most of all, hilarious book titles - each one able to be perfectly chosen for each recipient

December 4, 2021
Unprompted review
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Reply from WTF Notebooks UK / Europe

Thank you so much for your lovely review, Mrs Pile. It's great to read that you are enjoying your WTF Notebooks, colours and paper quality. Believe us when we say that we have just as much fun creating these titles, as you have choosing them 😊

Best wishes from the team at WTF Notebooks 📚

Rated 5 out of 5 stars

Keep buying these notebooks

These are brilliant books and I keep finding more titles to buy for different people as I think of them. It's a case of ooooo, this book is just like sone so and ooooooo. Need that book too. Keep buying these amazing books.

December 4, 2021
Unprompted review
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Reply from WTF Notebooks UK / Europe

A big thank you for your review, Hannah. We love that you can find titles that relate to people in your life 😄 Thank you for helping us make people laugh, and for having a great sense of humour.

All the best from the WTF Notebooks team 📚

Rated 1 out of 5 stars

Avoid this company

Avoid this company! Especially if you live outside of the UK. They say they make their shipment conditions clear, but they do not. I got a customs bill because they will not take care of this for you. Also, poor quality (the covers on the spiral bound are simply thick paper and not cardboard) and horrible customer service. Fun idea, but totally not worth it.

December 2, 2021
Unprompted review
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Reply from WTF Notebooks UK / Europe

Thanks for your feedback, Tiffany. We're sorry you weren't aware that since Brexit, EU countries may charge import taxes on orders from the UK. As our customer service team advised you via email, we make this very clear on our website. We've even made it impossible to complete your purchase without agreeing to the pop-up at checkout, which advises of potential customs charges.

These charges are outside of our control, so the only thing we can do is advise our EU customers of the potential fees before they place their order. If you have any suggestion on how we can make this even clearer, we'd love to hear from you.

Rated 2 out of 5 stars

EU Import taxes apply

The notebooks arrived, it took several weeks though. To my surprise, there were about 10% import tax which was not shown at checkout time, the shipping cost was displayed as free. I was not aware that the order would be coming from outside the EU. Be careful when ordering from this UK company with regards to import taxes, if you are not within the UK yourself. They did not offer a refund for the taxes and basically said that I should've known better. I say that they should do a better job of calculating the taxes and pointing it out clearly when ordering.

November 21, 2021
Unprompted review
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Reply from WTF Notebooks UK / Europe

Thanks for your feedback, Christian. As our customer service team advised you, import taxes and customs fees are additional charges which we have no control over. We ship for free, but every EU country has different import regulations and some charge these additional fees on international purchases.

We're unsure how we can make it even clearer that we, as a UK company, print our notebooks in the UK, since it says it on nearly every page, and our URL ends with .co.uk. If you weren't aware that the UK isn't part of the EU anymore, we're not sure whether we can take any responsibility for that. But we will certainly take your feedback on board and better communicate these potential charges on our website.

Thank you. Regards, the WTF Notebooks team

Rated 5 out of 5 stars

I love the notebooks

I love the notebooks. Various colours to choose from. I went for the bound versions. Great finish.
The main thing are the funny titles. I have bought a bunch of them for friends and as a “return to the office after lockdown” present for my co-workers. Very well received by all. Everybody loves and needs a good notebook! Also, good delivery times. Love them!
Also great that they are produced in Europe and travel miles are reasonable.
Trustpilot did not let me use the name of the notebooks because the abbreviation was deemed inappropriate. But I love the irreverence of it all. (Is Trustpilot a US based firm? They don’t get sarcasm?)

November 18, 2021
Unprompted review
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Reply from WTF Notebooks UK / Europe

Thank you for this great review, Greet. We're happy that you enjoy your notebooks and that you like the customisation options we offer. Thanks for spreading the fun with your friends and co-workers 😍

Our snarky titles may not be everyone's cup of tea, but we love that you share our quirky, sarcastic sense of humour (unlike Trustpilot... nope, they don't get it) 😉

All the best from the team at WTF Notebooks 📚

Rated 5 out of 5 stars

Such a good product

Quick delivery. Very well made product with lots of choices of colours for the front covers.
The only ‘problem’ is that there are so many brilliant sayings to choose from you’ll be a while choosing the ones you want!!!
A really nice, fun gift😍

November 15, 2021
Unprompted review
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Reply from WTF Notebooks UK / Europe

A big thank you for your review, Ms Sutherland. We're sorry for making it so difficult to choose the perfect saying, but they all make us laugh too, and we just have to share them all with the world 😄

All the best from the WTF Notebooks team 📚

Rated 5 out of 5 stars

Great gifts!

Bought from them a couple of times. Super quality and quirky notebooks that ate brilliant gifts. Great communication and prompt delivery.

November 14, 2021
Unprompted review
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Reply from WTF Notebooks UK / Europe

Thank you so much for this awesome review, Jane. We really appreciate your feedback and are delighted to read that you enjoy the quality of our quirky notebooks 😍

Best wishes from the WTF Notebooks team 📚

Rated 5 out of 5 stars

Notebook replacement

I ordered a notebook which did not arrive, after contacting customer services a replacement was sent out using a courier service. The notebook looks really good and their customer service was excellent.

November 12, 2021
Unprompted review
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Reply from WTF Notebooks UK / Europe

Thank you for your updated review, Sally. We're grateful you gave us the opportunity to resolve this issue and send a replacement out to you, and we're happy that the reprint arrived safe and sound.

All the best from the WTF Notebooks team 📚

Rated 5 out of 5 stars

Unique

I love these note books and planners. Love stationery and love sarcasm and swearing .
They are very quickly dispatched and of excellent quality . Have made a couple of orders and will buy again .
Great find .

November 9, 2021
Unprompted review
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Reply from WTF Notebooks UK / Europe

Thank you for your lovely review, Fiona. If you asked us, we'd say stationery and sarcasm is a match made in heaven 😍 We're very happy to read that you love our silly notebooks.

All the best from the WTF Notebooks team 📚

Rated 5 out of 5 stars

Who'd have thought a notebook could make you laugh out loud?

There is a real polarisation of reviews here...but I think some of them miss the point. If you want the highest quality notebook for your money (quality in this sense = paper/binding/cover) then buy elsewhere; if, however, you want a notebook that is perfectly good enough in terms of quality but then offers something on top which will spark joy, conversation and laughter, this is the place to go. There's a great range of titles - suitable for new work colleagues, family right through to best friends who share all your darkest secrets - and I (and my team) are big fans!

November 5, 2021
Unprompted review
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Reply from WTF Notebooks UK / Europe

Thank you so much for your fantastic review, Sam. You hit the nail on the head 🔨

WTF Notebooks aren't about fancy, extravagant journals. Our mission is to make people laugh and to provide funny gifts, hilarious conversation starters, and a quirky pad to jot your notes into.
We know that our products could be a lot cheaper if we somehow mass-produced them in China, but we're proud to be producing custom UK-made notebooks in the highest quality possible while keeping prices affordable.

Here's a BIG thank you from our team to yours, and we hope you all enjoy your WTF Notebooks 📚

Rated 1 out of 5 stars

Disappointed

Loved the idea of these and bought 2 as gifts. The quality is poor - the cardboard cover is thin and doesn’t sit right to cover all the pages. There isn’t enough paper to the binder. They look cheap - so disappointed- for the price I was expecting quality.

October 28, 2021
Unprompted review
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Reply from WTF Notebooks UK / Europe

Thank you for your feedback, Mags. We're sorry that our products didn't meet your expectations. We try to be as transparent about our products as possible, and we share all the specifications on our website, including cover thickness and page count.

However, the cover not lining up with the pages sounds like a manufacturing error which is an extremely rare occurrence. If that's the case we would love the opportunity to provide you with a free reprint. Please get in touch with our customer service team, as we would be happy to resolve this issue for you.

Rated 5 out of 5 stars

A brilliant company

My daughter told me about these notebooks and I am so glad she did . I have just placed my second order ( for Christmas table presents ) and I can’t wait to see them unwrapped . The titles are hilarious and so witty but that’s not all , the books themselves are very good quality and a joy to use . Service is also quick and efficient , a brilliant company .

October 18, 2021
Unprompted review
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Reply from WTF Notebooks UK / Europe

Thank you so much for your lovely review, Roberta. It's great to read that you are enjoying your WTF Notebooks, the titles, quality and service we offer. We hope the books will bring joy to their recipients this Christmas 🎄😍

All the best from the WTF Notebooks team 📚

Rated 4 out of 5 stars

I saw these notebooks and they appealed to my wicked sense of humour.

I saw these notebooks and they appealed to my wicked sense of humour. I placed my first order which arrived without any issues. I gave my husband a couple of the books and kept a few for myself, keeping the rest for Xmas gifts. I find that although these are just spiral bound notebooks to write in the quality of the notepaper is good. I saw a few more titles which I thought was apt for stocking fillers for other family members so I placed a second order for those.
I agree with the reviews that you can buy cheaper notebooks but it’s the titles on the covers that make these books stand out from the rest.

October 14, 2021
Unprompted review
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Reply from WTF Notebooks UK / Europe

Thank you, Sandra, we really appreciate your feedback. It's great to hear you enjoy your WTF Notebooks. We sure love ourselves some healthy wicked humour 😆

You're right, our notebooks may not the cheapest – but unlike many other journals, WTF Notebooks are not bulk imported from Asia. They are custom made to order in the UK 🇬🇧 And as you mentioned, the titles and quality speak for themselves 😊

Thanks again, and we hope that the Christmas gifts will be hit!
All the best from the team at WTF Notebooks UK

Rated 4 out of 5 stars

Excellent fun gifts

These notebooks make excellent fun gifts, have made many friends laugh at how apt the titles are. Have recently ordered again for Christmas. Good quality too.

October 14, 2021
Unprompted review
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Reply from WTF Notebooks UK / Europe

Thanks a lot for this great review, Dee, and for spreading the fun by giving our books as gifts 🎁 🤗

All the best from the team at WTF Notebooks UK.

Rated 5 out of 5 stars

Fun little notebooks…

Fun little notebooks with what seems like a title to suit everyone you know! Good quality binding too.

October 14, 2021
Unprompted review
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Reply from WTF Notebooks UK / Europe

Thank you so much for the lovely review, Val. Yup, there's a title for everyone 😊 And it's great to hear you're happy with the binding quality.

All the best from the WTF Notebooks team 📚

Rated 1 out of 5 stars

Absolute rubbish

Absolute rubbish. Flimsy, poor quality, cheap. I bought 8 and spent just over £80. They look like something I would get free at a crap networking event. Customer services were very condescending and unwilling to refund, citing that they are personalised and custom made so don’t fall into the distance selling terms of online ordering. Absolutely not true.
You can’t personalise them, only select from a choice or colours and bindings. I refuse to be ripped off by this company and will be taking it further.

October 14, 2021
Unprompted review
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Reply from WTF Notebooks UK / Europe

Thank you for your feedback, Alison. We acknowledge that our products didn't meet your expectations, and we're sorry if you felt that your interaction with our customer service didn't provide you with a satisfying outcome.

To ensure that customers can make an informed decision about their purchase, we try to be as transparent as possible about our products – this includes detailed product specifications, information about our customisation options, and transparency around how our notebooks are produced.

We have taken your feedback on board and will continue to strive for 100% clarity about our products and processes, and to make these details more obvious on our website.

Rated 1 out of 5 stars

Bought one for a laugh but was really…

Bought one for a laugh but was really disappointed in the quality of the notebook - flimsy mediocre paper quality and something that would cost £1 odd in a supermarket. The twist is that as they say these are made to order you can't return so it all feels like a con

July 31, 2021
Unprompted review
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Reply from WTF Notebooks UK / Europe

Thanks for your review, Sian. We're sorry that the quality of your notebook didn't meet your expectations.

While we appreciate your feedback, we don't believe it's fair to compare a customised notebook, made to order in the UK – with the mass-produced, bulk imported notebooks you find in your local supermarket.

We believe our prices are fair as every one of our notebooks needs to be marketed, custom produced and shipped (which we offer for free), and we try to be as transparent about our notebook specs as possible. However, we also understand that quality perception is subjective; and again, we're very sorry that the product didn't meet your expectations.

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