I subscribed a couple of years ago and it was absolutely fantastic. Brilliant, engaging themes every month, it felt like a lot of love went into the business. I had a while off and just resubscribed a... See more
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The most gorgeous monthly boxes arrive much to Betsi-bears delight!! Very imaginative toys, amazingly different to anything you would be able to buy in a pet store….. Beautiful made and superb... See more
Company replied
Great products, great service! My two labrador puppies love recieving their monthly Wufwuf box. Each box is full of a wide range of interesting toys and tasty treats that keep my two little ones occu... See more
Company replied
Holly just destroys the toys in seconds after receiving the box. But that's to be expected from a labrador, and since she gets a new box every month its not a problem. However, we never received the F... See more
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Company details
Written by the company
Monthly JOY box for your dog! WufWuf is based in London / U.K. We ship to all E.U. countries.WufWuf was born from the minds of loving dog owners just like you who face the same struggle all pet-lovers do: we don’t always have the time or energy to give to our dogs… And since our pets are our family, the guilt that comes with that can be pretty devastating. We’re all dog-parents here at WufWuf, so we know the struggle ALL too well. The solution most of us think of is to give them stimulating toys, treats, and chews that will keep them busy while we’re away--right? The trouble is the time and effort it takes to research - and then go find - toys and chews that are SAFE and HEALTHY… Not to mention the strain it puts on our wallets, especially if your dog is particularly… enthusiastic about toys. We decided we needed an easier way to keep our dogs happy. WufWuf was founded not only to make it EFFORTLESS for you to provide the best products for your dog, but also to make it easier to afford. This makes it simpler than ever to consistently provide stimulation for your furry family member while you’re away - resulting in a healthier, happier dog! By always choosing quality items to send in your monthly box, our mission is to ensure all you need to worry about is enjoying your WufWuf delivery with your pup.
Contact info
197 Lower Richmond Rd,, TW9 4LN, Richmond, United Kingdom
- wuf@wufwuf.co.uk
- wufwuf.co.uk
3.6
Average
433 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
The toys and treats I've received for…
The toys and treats I've received for my dog have been great, you can also customise these to suit your dog's needs.
July 1, 2022
Unprompted review
Reply from WUFWUF
Hi Samantha,
Thank you so much for your support! We are so glad to hear that you and your furry friend love our exciting box of themed goodies!
Kindest regards,
Jodie - Wufwuf Team
Amazing customer support and amazing…
Amazing customer support and amazing quality items
July 1, 2022
Unprompted review
Reply from WUFWUF
Hi Lucy,
Thank you for your kind words! We strive to give the best support we can give to our lovely Wufwuf Family, so we are happy to know your experience with us has been great!
Kindest regards,
Jodie - Wufwuf Team
Love Wuf box
Love Wuf box, my two terriers get so excited when it arrives every month. Theyare always so excited to see what the theme will be and what yummy new treats they will receive. They particularly love the veg shaped treat chew. Can't recommend enough, have told all my friends about it.
July 1, 2022
Unprompted review
Reply from WUFWUF
Hello Nicky,
Word would fail to decsribe how lucky we are to call you and your lovely terriers as a family. We are truly overjoyed to hear that you and your lovely fur babies like our products and services. Hope you would get the same joy, nay, hope you get more joy with each box. Please feel free to contact us if you think that there is room for improvement in our products and services.
Kind regards,
Tamara from Wufwuf Team
LOVE
My dog loves all her treats she knows straight away when the box turns up she’s in for a treat
I absolutely love it
July 1, 2022
Unprompted review
Reply from WUFWUF
Hello Jolene,
There should be epic poems written about us as we are beyond lucky to have such amazing family members like you and lovely fur baby. I am thrilled to hear that your experience with us is positive. Please feel absolutely free to contact us if you need any help, our customer experience team would gladly do their best to help you.
Kind regards,
Tamara from Wufwuf Team
Outstanding
Every box is packed full of fun which both our dogs share. Always a good selection of treats and toys.
Love the seasonal and holiday themed boxes.
Don't hesitate, your dogs will love their monthly box
July 1, 2022
Unprompted review
Reply from WUFWUF
Hello Jon,
I am so glad to hear that you get the essence of our boxes. It is not just a joy box for our fur babies but for ourselves too. Besides, the joy we share with them is priceless. Hope you would enjoy all your boxes just as much.
Kind regards,
Tamara from Wufwuf Team
My puppy loves her box
My puppy loves her box, and always lends a helping paw to make sure I open quickly, the toys are great quality and the treats disappear quickly, very happy
July 1, 2022
Unprompted review
Reply from WUFWUF
Dear Rachel,
Aweee, what a helpful and lovely girl. I am so happy to hear that unboxing became a joyful routine for you guys. I am also glad to hear that you and your lovely fur baby is content with our products and services. Hope your experience with us grows even more positive with each box.
All the best,
Tamara from Wufwuf Team
Great toys and treats, but support level is ridiculously bad
The packages themselves are great, never disappointed. Had to unsubscribe for a month in March and since then has not been able to resubscribe due to errors on their side.
Was told that there is an issue with my card ( I TRIED 4 OF THEM, ALL ISSUED IN DIFFERENT COUNTRIES EVEN ). the error message clearly indicates that the issue is not related to my cc.
Reported this issue a month ago and guess what? still occurs. No idea how a business can grow when new customers can't buy from them.
June 24, 2022
Unprompted review
Reply from WUFWUF
Hello Karina,
I am so sorry to hear that you have experienced such an inconvenience. If you could write to us at Wuf@wufwuf.co.uk, I can make sure our IT team would work relentlessly until they could reach a conclusion. I am truly sorry for your previous negative experience with us but I can guarantee you that we would do our absolute best to help you as soon as possible. Please feel free to contact us via e-mail or via live chat if you have any further questions or concerns.
Kind regards,
Tamara from Wufwuf Team
Fantastic toys, treats and a wonderful team
My 4 month old puppy Shirley adores her WufWuf box, she loves the fantastic selection of toys and is OBSESSED with the WufWuf treats - I ordered her a whole box of them because she is such a good doggo.
Delivery is fast and reliable. And the team at WufWuf are fantastic - they will happily engage with their customers and are a pleasure to speak to. They genuinely care about our pets, and it shows.
June 22, 2022
Unprompted review
The boxes are ok but the customer…
The boxes are ok but the customer service is crap. I’ve sent 2 emails weeks ago and no one has bothered to reply so will be cancelling
June 19, 2022
Unprompted review
Reply from WUFWUF
Hi Sarah,
I'm so sorry to hear you had a frustrating experience. I sincerely appreciate you bringing this to our attention. We are always looking for ways to improve.
We would appreciate the opportunity at a second chance. Please email stella@wufwuf.co.uk with your contact information so that I have the opportunity to make things right by you.
Best regards,
Stella Erin
Customer Experience Lead
stella@wufwuf.co.uk
The best subscription boxes ever
The best subscription boxes ever, we absolutely love ours and always get excited to see what’s in the box, plus they have the cutest toys 😍
June 18, 2022
Unprompted review
My puppy knows when his box comes
Have so far received 4 wufwuf boxes for my boy and he loves everything he gets in them, when the box comes he knows it’s for him and has to instantly get the toys out to find the squeakers. When I signed Duke up for the wufwuf subscription boxes they are tailored to what he likes and the wufwuf team are quick to reply with any questions I’ve had about the boxes. Cannot recommmed this subscription box enough for anyones dog
June 16, 2022
Unprompted review
Pawsome
Pawsome!
We absolutely love our monthly WufWuf boxes and wait excitedly for our delivery. There is always lots of great toys and treats, making them excellent value for money.
The quality of the boxes are brilliant each with their own quirky theme.
Try them you won't be disappointed!
June 15, 2022
Unprompted review
Love the monthly themes, excellent value for money
After signing up with Wufwuf.co.uk we have been so happy with the content of every box we have recieved. My pooch knows when the box is delivered and gets so excited.
The method of selecting the type of treats you would like in the box and indicating allergies is excellent and the toys are always robust and strong.
I love the monthly themes and there is always something different and unique in the box. It is excellent value for money and both myself and my dog look forward to the postman delivering our subscription.
June 15, 2022
Unprompted review
we love our boxes
we love our boxes! the toys are always fantastic (not just your basic ones!) and the dogs always love the treats!
June 15, 2022
Unprompted review
Great monthly subscription boxes
We have been purchasing the wufwuf boxes for our cockapoo Monty for over a year, which he loves receiving each month. The boxes contain a good ratio of toys to treats with a switch up every month. Can’t fault the service and have been quick and efficient to resolve any issues. Possible recommendation for the future would be to allow customers to pick between a couple items in the box making it more personal.
June 15, 2022
Unprompted review
Our Leo Bear Loves WufWuf
Bear loves his WufWuf boxes, as soon as i walk in with the box from our postman he's super excited and knows he's getting new toys to play with and treats to devour!
The boxes are well packaged, the themes are fantastic, the toys are very well received and the treats that we get we use for regular 'find it' games to keep him mentally occupied whilst we work, once he's found them all he grabs one of his new toys and sucks on it until he falls asleep.
Being a 12 month old giant breed puppy he's had a tendency to use some of his stuffy toys as indoor snow for the house, he has a blast, the poor toy doesn't survive.. i mentioned this to one of the people at WufWuf over social media and they informed me of another box option they have for tough chewers that i hadn't come across until they mentioned it... I haven't made the jump to that one yet in hopes that Bears destruction of stuffy toys is a phase but now i know i have another option to switch to if it isn't!
The people at Wufwuf are quick to respond to any questions or comments i have over social media and you can tell they love what they do and who they're doing it for.
We love WufWufs boxes and would highly recommend them.
June 15, 2022
Unprompted review
Just love Wuf Wuf monthly boxes…
I subscribe to Wuf Wuf for a monthly box of goodies for my sausage dog. These are brilliant, being a mixture of toys, treats, and also a magazine with great information in. All of the items are excellent quality. I think for what I pay its really good value. Both me and Humphrey really look forward to getting these monthly goodies!
June 15, 2022
Unprompted review
Brilliant!
We have been subscribed to WufWuf for over a year now and it has become something both me and the dogs look forward to every month! Every theme is brilliant and the variety of toys and treats bring so much happiness to both my boys. They are able to cater to each individual dogs needs, all the items received are of high quality and quickly become the new favourite toy. Would definitely recommend choosing wufwuf for your dogs!
June 15, 2022
Unprompted review
I will never use anyone else
I will never use anyone else. Very affordable and options for all dogs, if they can’t have treats etc. my dog recently got diagnosed with cancer and wufwuf have added an extra toy into his box for him. 10/10 thank you wufwuf!!
June 15, 2022
Unprompted review
Betsi-bear loves WufWuf’s beautiful boxes…..,
The most gorgeous monthly boxes arrive much to Betsi-bears delight!!
Very imaginative toys, amazingly different to anything you would be able to buy in a pet store…..
Beautiful made and superb quality fabrics.
Delicious and healthy treats too……
If Betsi-bear could speak she would give them a definite 10/10!!
Thank you WufWuf 😊🐻🐾
June 14, 2022
Unprompted review
Reply from WUFWUF
Hi Betsi-bear!
Thank you so much for your wonderful comment!
We are so happy that you are enjoying the toys and treats! Knowing that Betsi-bear approves with a 10/10 shows us that we are on the right track!
We really appreciate you and your beloved furbaby! Your happiness means the world to us!
Thank you again for your lovely comment. If you ever have any inquiries or concerns, please don't hesitate to reach out to us through social media or email.
Abigail - WufWuf Team
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