WUFWUF Reviews 433

Absolutely love receiving my wufwuf and mymeow boxes! I can't believe what you get in them for the price! Even the children get excited opening them to see what our pets have. Would definitely recommend

UPDATE: I did explain about why I was pausing the boxes and what I wanted to do with regards to restarting, yet WufWuf continue to fail to accept responsibility. I have sent screenshots via email back to them to evidence that I did respond to Daphne’s emails and answer her questions. Yet again, a total failure to accept any responsibility for their mistakes in this situation. I have also politely declined Tamara’s offer of a box, it is too little too late and I really don’t want anything further to do with this company.

Having been a loyal WufWuf customer for the best part of two years, after a few issues with contacting them in April, Daphne agreed that I could put my box subscription on hold until such point I was in a position to resume my subscription again. This was in April.

Fast-forward to June, I was surprised after two months to find that WufWuf had charged my card. Fortunately, I was able to get this stopped by my card provider. However, when I contacted WufWuf about this today by email, Tamara was very defensive and offered no apology whatsoever. The implication was that it was my fault for not outright cancelling my subscription at the time. However, given that they had agreed to put the boxes on hold in the first place, had done so for the past two months and I was planning to resume my subscription, it made no sense to do this. I will not be returning as a customer and regret giving this company my business.

I appreciate mistakes happen, but when people don’t acknowledge them or apologise, that is an entirely different matter. The boxes were good, but sign up at your peril if you don’t want them to keep charging you for them.

Just subscribed 2 days ago and already got my first Wufwuf box! And it’s a BIG hit, right now as I’m writing this review my pup is sat on both his new toys (hairy metal) chewing his bone 😂. Both the guitar and microphone are very good quality and the treats… well… they will be gone in no time! Look forward to the next box and new theme, definitely recommend.

Another great box this time it was hairy metal my boy dog hamish-blue got a guitar the squeak did not work but it still was cool as he could wear it the microphone rope toy was cool to and the collegen donut he loved it please put more in the box as they a good seller in my home please add extra toys and treats to his box do the premium box thank u

We've had a few wufwuf and mymeow boxes now and both have been full of some really good toys for both the cats and dog. They have both really enjoyed the toys. It's also great how easy it is to pause a box which we've had to do as at the moment the cats and dog have got a lot of toys and treats thanks to wufwuf.

After a few boxes both the cats and dog know exactly what the boxes are and when I go to open the boxes both the cats and dog line up with excitement to see exactly what new toys they have.

The boxes themselves are themed and they are really well themed, each toy is associated with the box and so are the treats like at Easter we had lamb treats and a soft ball in the shape of an Easter egg, in the Alice in Wonderland box there was a bag of treats with a label this one will make you grow larger and another bag with a label this one will make you grow smaller in reference to the Alison in Wonderland smaller/larger bit. I know of course it's only a sticker but it's the attention to detail in each box to keep it all themed right.

Also in each box there is usually one or two extra free gifts which is great and these are labelled Free Gift and even these free gifts are sometimes themed to the box too.

Also in the cat boxes at the bottom they also throw in a cardboard scratching board. This is great as we were in P@H the other week and a lady was buying one and she said these are so hard to get and quite expensive because the cats keep going through them, we then told her if you get a mymeow box you get one every month with the box!

The contents of the box certainly are great value and have lots in them for the price.

I know in this current age of prices going up its an extra expense but getting this box every month has cost us far less than what we were spending on toys at P@H for our pets and the toys are really good quality and keep the pets entertained for a long time!

My dog is Bailey and he loves is wufwuf box he gets excited every time I have the box in my hand kisses and hugs from Bailey

My dog even recognises the box, smells it through the packaging and then sits staring at it until we open it. Great value, with robust toys (the majority of times), quality treats and occasional weird things we had never heard of like dog chocolate and dog lucazade, including one item we have never worked out its purpose, human or dog! Recommend.

It’s always very exciting to receive the box, and the unique monthly themes are great. I only have two very small issues:

1. Sometimes an item is not suitable for giant breeds. E.g. the Christmas scarf didn’t fit around the neck. Only on the rare occasion you get a toy or item you can put on the dog.

2. Some of the treats, the ones that come in the colourful bags, seem to be a miss. Any flavour and it’s completely ignored by my dog. I did put that as feedback but I still received a pack the following month.

I have been receiving this box for a while now and have never been disappointed. My Dachshund knows when the box has arrived and gets very excited. The toys are great quality and you get different treats each month. I have had other boxes from other companies but this one is definitely the best.

Excellent customer service. My boy loves getting his box each month, good quality toys and treats and lovely to get something different each time.

We received 4 boxes so far and we're very happy with what we got. The toys are very high quality and it's nice to have something new to keep the puppy interested every month without having to worry much about it.

Hello, Thank you for all the boxes Disney got loved them all from the Dinosaur box to Easter 2022 every box has been great, every box has a great theme and unfortunately Disney went deaf and blind at the end of his life so wasn't interested in toys so got intouch with WufWuf and they did boxes with just treats. All the staff are great and will do anything to help. I will happily in the future ( if i get a dog or cat) would love to restart the wufwuf subscription, but for now I must say thank you.

Bella is so excited when this arrives. She can’t wait for it to be opened. We have had our subscription for about a year now and neither of us has ever been disappointed. I think I am just as excited as she is when it arrives. Can’t rate it highly enough 👍🏻

The box of treats and toys are fantastic! Such a great mix and has kept Paddy extremely busy. Would highly recommend purchasing for your fellow pooch(es). Can't get enough of WufWuf!

Incredible company, with great customer service.
The plush toys are so soft, the treats are natural and the themes are so fun!
They also listen to any special requests for your subscription (one of my dogs has heart disease, and needs low/no salt treats)
Much better than competing pet subscription boxes as well

Lovely box. My doggies loved the treats and got so excited! Very happy and good value for money.

Good wee box of goodies for your dogs. I do find some of the dog toys are of poor quality for the bigger breeds of dogs, I understand toys are made to be ripped and chewed but for someone who owns a medium breed of dog (border collie), he would go through them anywhere between a couple of hours to a couple of days and he is fairly gentle with his plush toys, he's had one of his own toys for 4 years now with out any damage, some months seemed more for your money then others leaving us a bit disappointed, but like the fact you are getting wuf wuf toys adding some unique toys to his toy collection, treats must of been good as my dog would eat them with out any hesitation he can be picky and hardly eats supermarket treats. The book inside had some helpful tips and recipes for your dog. Great delivery and easy to pause or cancel subscription. If you have a smaller dog woulg recommend but big breeds wouldn't advice as they would just destroy the toys within minutes of getting the box

A great monthly treat box for dogs.
Themed boxes with a wide range of snacks and toys. been a subscriber for a couple of years and this is my favourite treat box.

The toys always rip easily. They always push fish treats in the box which clearly no one wants as they stink. Not going to be continuing

Our dog knows the Wufwuf box and loves choosing a toy from it when it arrives. Always things we wouldn't have sourced ourselves and the treats are always good quality.