I subscribed a couple of years ago and it was absolutely fantastic. Brilliant, engaging themes every month, it felt like a lot of love went into the business. I had a while off and just resubscribed a... See more
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The most gorgeous monthly boxes arrive much to Betsi-bears delight!! Very imaginative toys, amazingly different to anything you would be able to buy in a pet store….. Beautiful made and superb... See more
Company replied
Great products, great service! My two labrador puppies love recieving their monthly Wufwuf box. Each box is full of a wide range of interesting toys and tasty treats that keep my two little ones occu... See more
Company replied
Holly just destroys the toys in seconds after receiving the box. But that's to be expected from a labrador, and since she gets a new box every month its not a problem. However, we never received the F... See more
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Company details
Written by the company
Monthly JOY box for your dog! WufWuf is based in London / U.K. We ship to all E.U. countries.WufWuf was born from the minds of loving dog owners just like you who face the same struggle all pet-lovers do: we don’t always have the time or energy to give to our dogs… And since our pets are our family, the guilt that comes with that can be pretty devastating. We’re all dog-parents here at WufWuf, so we know the struggle ALL too well. The solution most of us think of is to give them stimulating toys, treats, and chews that will keep them busy while we’re away--right? The trouble is the time and effort it takes to research - and then go find - toys and chews that are SAFE and HEALTHY… Not to mention the strain it puts on our wallets, especially if your dog is particularly… enthusiastic about toys. We decided we needed an easier way to keep our dogs happy. WufWuf was founded not only to make it EFFORTLESS for you to provide the best products for your dog, but also to make it easier to afford. This makes it simpler than ever to consistently provide stimulation for your furry family member while you’re away - resulting in a healthier, happier dog! By always choosing quality items to send in your monthly box, our mission is to ensure all you need to worry about is enjoying your WufWuf delivery with your pup.
Contact info
197 Lower Richmond Rd,, TW9 4LN, Richmond, United Kingdom
- wuf@wufwuf.co.uk
- wufwuf.co.uk
3.6
Average
433 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fab little treat for your dog my dog…
Fab little treat for your dog my dog loves his and looks forward to receiving them
December 14, 2021
Unprompted review
Reply from WUFWUF
Hi Debbie,
We greatly appreciate your fabulous feedback! It is wonderful to hear your canine friend loves his box of goodies!
Hope you have a lovely day!
Kind regards,
Jodie - Wufwuf team 🐾
Me and my puppy love them
I was a little suspect in the beginning with the cost but in all honesty I was totally surprised . The toys are 9 times out of 10 good quality and the treats are also great . The thing what really impresses me is WufWuf contact you after every delivery to ask for my opinion, they really do care . If your not happy with something tell them and they listen . Now I'm very happy with them and my puppy Sam absolutely loves his WufWuf box every month and we're excited to open them .
December 14, 2021
Unprompted review
Reply from WUFWUF
Hi Alan,
Thank you so much for your amazing feedback! We strive to give the best satisfactory support to our loyal customers and we are happy to hear Sam loves our monthly box of goodies! We value our customers reviews as it helps us improve our customer service.
Have a wonderful day to you and Sam!
Best wishes,
Jodie - Wufwuf team 🐾
Treats and toys for my dog
Treats and toys for my dog, just perfect.
December 14, 2021
Unprompted review
Reply from WUFWUF
Hi James,
Thank you for your feedback! We are so happy to hear your pup enjoys their box of goodies!
Kind regards,
Jodie - Wufwuf team 🐾
Always arrivals on time and worth the…
Always arrivals on time and worth the money my boy can’t wait to open the box of goodies and always enjoys everything inside he gets so excited when it arrives
December 14, 2021
Unprompted review
Reply from WUFWUF
Hi Sharon,
Thank you for your lovely review! Glad your pup loves his box of goodies!
Kind regards,
Jodie - Wufwuf team 🐾
Love our Wufwuf box
My two chihuahuas love it when their box arrives! The box is tailored to the size of your dogs and there are always high quality treats included. My two are super fussy eaters and the team have amended our box to suit them both. They love the toys especially the interactive ones.
Thank you Wufwuf
December 14, 2021
Unprompted review
Reply from WUFWUF
Hi Parm,
Thank you so much for your fantastic review! We do our best to cater to our customers and their pups needs whether it's allergies or preferences with toys/treats. It's wonderful to hear your pups loves our box of goodies!
Kind regards,
Jodie - Wufwuf team 🐾
Fantastic company
Excellent value with a mixture of toys and treats. The treats will be substituted for different ones if your dog has allergies
December 14, 2021
Unprompted review
Reply from WUFWUF
Hi Debbie,
Thank you so much for your valuable feedback! We aim to provide pups with yummy treats catered to their diet or allergies so that they can enjoy their goodies, because no pup should be left out of getting delicious treats! Hope you and your pup has a lovely day!
Kind regards,
Jodie - Wufwuf team 🐾
The Wuf Wuf boxes are always a delight…
The Wuf Wuf boxes are always a delight to open
well presented and interesting most important they feel especially created for your dog
December 14, 2021
Unprompted review
Reply from WUFWUF
Hi Valerie,
Thank you for the lovely review! We are happy that your pup loves their monthly box of goodies!
Kind regards,
Jodie - Wufwuf team 🐾
Stitch looks forward to her wuf wuf box…
Stitch looks forward to her wuf wuf box every month. It's well designed and she loves all the toys and treats. She knows it's hers when it arrives in the post
December 14, 2021
Unprompted review
Reply from WUFWUF
Hi Hannah,
We are pleased to hear that Stitch enjoys our monthly box of goodies! We do our best to carefully package our boxes so they look lovely and presentable for your pup.
Hope you have a wonderful day!
Kind regards,
Jodie - Wufwuf team 🐾
We've been receiving this box for 6 months+
We've been getting the wufwuf box for several months now. Some months are better than others. Really enjoy the paper that items are wrapped in, often reuse this to wrap other gifts. The magazine content could be better, my favourite part is the dog recipe. The toys are nice but sometimes can be flimsy, the Christmas dog barely lasted an hour whereas we've still got a tug toy from months ago.
December 14, 2021
Unprompted review
Reply from WUFWUF
Hi Gemma,
Thank you so much for your valuable feedback. We greatly appreciate our customer's input as it helps with improving the quality of our products and service.
Sometimes toys cannot withstand the strength of our canine friend's teeth which is why we send toys monthly so that your furry friend can release their energy and have fun.
Feel free to contact us if you ever have any concerns about our products and we will do our best to help!
Kind regards,
Jodie - Wufwuf team 🐾
Fantastic!
Fantastic!! I don’t know who looks forward to this box more, me because I can’t wait to see what’s in it, or the dog because he loves the toys & treats. It’s excellent value for money, the toys are really well made & the themed boxes are just brilliant!!
December 14, 2021
Unprompted review
Reply from WUFWUF
Hi Nikky,
Thank you so much for your support! We are glad to hear you and your pup love our monthly themed goodies!
Kind regards,
Jodie - Wufwuf team 🐾
The best for value box around
The best for value box around. Great customer service. We had couple of boxes at the same time and this is the one I have stick too! Makes the own toys and treats! So one of kind 🙂
December 14, 2021
Unprompted review
Reply from WUFWUF
Hi Jessica,
Thank you for your wonderful support! We are happy to hear you are satisfied with the quality of our products and service. We strive to give the best satisfactory service to our lovely customers. 😊
Kind regards,
Jodie - Wufwuf team 🐾
I got there box & u where gonna put a…
I got there box & u where gonna put a calender in but did not get & this time there bandana fitted my dog
December 14, 2021
Unprompted review
Reply from WUFWUF
Hi Alison,
Thank you for your feedback! We are so happy your pup liked their bandanna! We apologies that you did not receive your calendar, unfortunately we ran of stock of the Xmas calendars due to high demand, but we do hope your pup enjoyed their festive goodies!
Kind regards,
Jodie - Wufwuf team 🐾
Would of given 5 stars but on opening…
Would of given 5 stars but on opening the box I found, a magazine, only one pouch of food, 1 small fluffy toy, a tree house and a scarf. I had hoped the box would of had something a little extra.
December 14, 2021
Unprompted review
Reply from WUFWUF
Hi Caroline,
Thank you for valuable feedback and we are sorry that you are not satisfied with the Xmas box. From the items you have listed, you appear to be missing a treat. If you would like we can send it to you in your next box. Please contact us on wuf@wufwuf.co.uk if you wish to further discuss this issue.🙂
Kind regards,
Jodie - Wufwuf team 🐾
Great service Dennis looks
Great service Dennis looks. Forward to his wuf wuf box every month the toys are well designed and treats are well received would definitely recommend
December 14, 2021
Unprompted review
Reply from WUFWUF
Hi Paul,
Thank you for your feedback! Happy to hear Dennis loves our boxes and that you are satisfied with the quality of our products.
Kind regards,
Jodie - Wufwuf team 🐾
Amazing value for money!
Our dog absolutely loves these boxes. She gets so excited as soon as she recognises the box! Each box is themed and the toys are completely unique. The treats and toys are great quality . Complete value for money!
December 14, 2021
Unprompted review
Reply from WUFWUF
Hi Stacey,
Thank you so much for your lovely feedback! We are happy to hear that your pup loves our boxes and that you are happy with them too!
Kind regards,
Jodie - Wufwuf team 🐾
Best dog box EVER!
I've subscribed to Wufwuf 6 months ago and I am a happy customer, sorry family member-their term for us- ever since. They are so quick to solve any kind of problem and the customer support is very friendly.
December 14, 2021
Unprompted review
Reply from WUFWUF
Hi Hayley,
We are so happy that you've been satisfied with our service! We do our best to provide support to our Wufwuf family if there is ever an issue and we are very grateful for your feedback!
Have a wonderful day to you and your pup!
Kind regards,
Jodie - Wufwuf team 🐾
Brilliant subscription my wee coco…
Brilliant subscription my wee coco loves every box! Highly recommend
December 10, 2021
Unprompted review
Reply from WUFWUF
Hi Karen,
It's wonderful to hear Coco loves their box of goodies! We appreciate your lovely feedback and support!
Kind regards,
Jodie - Wufwuf team 🐾
Awesome!!!
Amazing subscription box, my puppy loves it! Quality toys, quality treats; well done and thank you WufWuf!!! Cannot recommend highly enough!
December 8, 2021
Unprompted review
Reply from WUFWUF
Hi Harry,
You are most welcome! Happy to hear your puppy loves their box of goodies! We greatly appreciate your feedback and support!
Kind regards,
Jodie - Wufwuf team 🐾
Easily the best doggy subscription box…
Easily the best doggy subscription box we’ve tried.
Introduce a lovely variety of treats which we often don’t see in local pet stores. Toys are good quality, my boy loves the stuffed ones, especially the bunny from Easter and spider from Halloween.
Customer service is excellent, respond quickly and are very accommodating to any requests.
I also like that you can pause it whenever you like, unlike some other subscriptions.
November 29, 2021
Unprompted review
Reply from WUFWUF
Hi Ada,
Thank you so much for your wonderful feedback! We do our best to provide a variety of toys and treats to keep your pup happy and most importantly give the best satisfactory customer service to our Wufwuf family with the freedom to end your subscription at anytime.
Hope you have a lovely day to you and your pup!
Kind regards,
Jodie - Wufwuf team 🐾
WufWuf go that extra mile!
What a lovely surprise when I opened my parcel from WufWuf! I ordered pumpkin treats for my dog walking clients and not only did they arrive on time, they came in a beautiful case with some extra treats too!
Thank you WufWuf, will be ordering from you again!
October 29, 2021
Unprompted review
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