0800 Repair Gas Reviews 

I had Ryan - Engineer 345782080 out today from the 0800 repair what a lovely lad, told me what needed doing got straight onto measuring etc. I had no questions as he went through everything & what I was getting ect. Keep up the good work Ryan well done

Absolute shambles... fittimg went wrong 1 day over. So night without heating.. then temp suppy for 4 days.. then a fault which stopped heating functioning with a faulty part. After trying to get fixed numerous times i did it myself and assured theyd refund on part... guess what no refund weeks later... absolute worst company ever dealt with..shocking.. avoid avoid

Andy Yard repaired the fault and stayed a while to make sure the boiler is working properly - but the problem reoccurred the next day, so we had to call again.

Job Number 345752574
Its great to see some equality in a technical field. Our technician was excellent, she arrived promptly (I missed the door bell the first time, but she came straight back after 10 minutes). She was helpful, sorted out the issue, nothing was too much trouble.
5 Stars

Had a boiler fitted by Nathan fantastic lad and everything is working great this company has had some really bad reviews but trust me don’t tar the whole company with the same brush and the girls in the office where very helpful Joanne thanks

Second visit from young lady and have to say excellent service on both occasions. A polite , pleasant professional.
A credit to the company.

Absolutely awful. They installed our boiler. The pipe they were meant to come back and sort back in march. Of course didn't cause any issues going into the warmer weather. Now been without heating and hot water for over a month. Everytime I ring they say I'll get a call back which never happens. Have now reported to gassafe. Have two children under the age of 4 aswell. Ideal even came out as they refused to come before they'd been and they've said the people who installed it need to come and sort the pipe. Awful company

It’s not often I write a review but decided the service from 0800 Repair Gas was amazing and worthy of 5 stars.
My 86 year old partially sighted mothers boiler had broken down completely and I spent over a week trying to get her a new one on the government grants scheme. I must have rung over 40 different major energy companies, government schemes, council officials and plumbers explaining she was without proper heating or hot water and she was due to one on the eco scheme, with the best one (EON) offering to come down in 10 weeks time and the others not bothered at all. By accident I came across 0800 Repair Gas and after ringing them, they rearranged appointments and had someone come down to assess the boiler the following morning. They sorted the grant and arranged for a new boiler to be fitted and the heating system cleaned out all within just over a week. The work was carried out quickly, professionally and to a very high standard. I cannot even begin to thank this company enough for all they did and in such a short space of time from my initial call.
Special mentions to Paul in the office, Johnathon, Lauren and the plumber, Martin Bell who worked non stop to fit the boiler and make sure everything was finished on time. So Grateful to you all.

5 star service for the boiler fitters. Very helpful friendly service.
Then theres the after service which is disgusting!
Little to no support to anyone outside of the Northeast. Why this company fits boilers outside this area is baffling. On two occasions since fitted I've had problems, the first time I was left without heating & hot water from the Thursday until the following Tuesday before assistance was offered. I think then the only reason I got help was because a filter I had paid for had not been fitted.
Then more problems with the thermostat not communicating with the boiler has left me without heating again over the coldest weekend. This time my email & emergency call haven't even been acknowledged. Luckily a friend sorted out the problem for me.
If you're thinking of using this company I’d say think again.
(I live in Warrington)
Disgraceful lack of support
Zero stars

We had our boiler and radiator replaced by Steve Dodds fantastic guy , polite, helpful, and very knowledgeable, carried out the work to an outstanding level and great result , would highly recommend Steve thank you

Please if you have animals be careful. My Chihuahua was kicked in the face by one of their workers after stating he doesn't like dogs . Used foul language I had to ask him to leave my property when he left he slammed the door that hard my door handle fell off. Disgusting human

Horrendous to deal with. Had a new boiler and the house repiped. May as well have been done by children. The installation was really bad. Left us with exposed pipes not correctly fitted to the wall. Massive holes in the floor and walls in every room. They also didn't cap any pipes they cut and left.. Not one. Took for ever to respond to my complaints. After months the same goons turned up to fix what they left despite me saying explicitly i didn't want them back. Now we have half cut pipes sticking out of the floor and walls full of filler. Absolutely horrible and no care or professionalism about anything they did.

Professional service, subcontractors to 0800 Repair Ross McAllister Director/Heating engineer and his team of Zenergy Renewable Solutions who completed the boiler installation and renew radiators were excellent, friendly, professional, hard working and happy, all completed in one day. These contractors are an asset for 0800 repair to complete their contract to a high standard. Unfortunately no contact from 0800 repair or electrical engineer next day to complete the installation of the hybrid system. Telephoned 0800 repair for an update said they would put my query through to their support team. No follow up contact from support team. I have an incomplete job with no follow up date or time to complete, very disappointed from what was a good start, instillation should be smooth running with good communication to customer. This last stage has let them down.

Had a boiler installed from the green scheme. The service contract was with 0800 and believe me such a useless company that they took over 8 weeks to sort a problem. Had a new issue of no water and waiting for over 3 days for a call back.
Please avoid this company as they are not into customer service. Those who have no issues you are lucky.
There is no one to raise it to manager and all they have to say is someone will call back.
I will be calling the Citizen advice shortly today

Absolutely atrocious - surveyor said new boiler would fit without alterations - ended up ripping the kitchen apart to get it in - wish we'd never bothered - nothing but hassle. Accepted it was their fault but wouldnt cover cost of having cupboard repaired.
A company best avoided.

After 3 cancelled Boiler Service Appointments by British Gas, the Boiler finally gave in and broke down. A new one was organised and fitted by Martin (Engineer) at 0800 Repair. He was friendly, professional and went the extra mile by making sure myself and my children had hot water and a warm home that same day. I cannot rate him highly enough. An absolute superhero!

0800 Repair was tasked by my insurance company to fix my gas cooker, making 3 unsuccessful visits, with every appointment cancelled and rescheduled.

First visit (5639591): The cooker partially repaired, however the gas burner kept extinguishing.
Reporting this problem, I phoned all day, the calls were unanswered, as was the message left on their website. Eventually making contact was told to make a new claim with my insurance company.

Second visit (5781536): A different engineer made adjustments, advising that a new part was required if the problem persisted, which it did.

Third visit (6639168): A different engineer didn’t bring the required part (I explained ongoing problem beforehand), advising that it would be ordered and fitted.
From the time of booking this last visit to the next would have been well over 2-months, due to multiple cancelled and rescheduled appointments.

My insurance company, Domestic & General, were excellent when informed, replacing the appliance and cancelling the repair.

Days later I received a text from 0800 repair advising me that my booked appointment was again rescheduled.

0800 Repair customer service is the worst that I have experienced.

Have dealt with 0800 for years and always had a great service wither it be a gas boiler sevice or a full heating system installed always do a first class job.

Amazing service by Kev, lovely man very friendly , did an excellent job, went above and beyond , and most of all left my house immaculate after the job,

Thank you