1-800-Bakery.com Reviews 

1,047
TrustScore 3.5 out of 5

3.6

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Rated 4 out of 5 stars

I bought the most beautiful flamingo themed cake for my best friend bridal shower.Black velvet responded promptly to my initial request professionally and with creative flare and sent me an an invoice... See more

Rated 4 out of 5 stars

Ordered a cookies for a baby shower. Got nothing but rave reviews and compliments for both the design and taste! She and her team were amazing and very helpful and accommodating to getting the design... See more

Rated 2 out of 5 stars

Only half the order was shipped, making the whole order useless. 1-800-Bakery did try to accommodate the mistake, however, I had ordered the shipment for use on Thanksgiving and Thanksgiving had co... See more

Rated 1 out of 5 stars

Totally disappointed. I ordered for my sons 21st birthday 5 days prior to the date. I got the email saying it would be delivered on my specified date and low and behold it is not being delivered to... See more

Company details

  1. Bakery
  2. Food Products Supplier

Information provided by various external sources

Shop online for mail order delivery of cake, pastries, bread, cookies and gifts from bakeries across the USA.


Contact info

3.6

Average

TrustScore 3.5 out of 5

1K reviews

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No recent history of asking for reviews

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3.6

All reviews

(1,047)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Ordered this for our Mother’s 90th

Ordered this for our Mother’s 90th. Very courteous service and great follow up along w on time delivery. Mom said it was fantastic but we didn’t get to taste it so 4*s is all we could give. Next time we will order one that we can try!

March 18, 2019
Unprompted review
Rated 5 out of 5 stars

Bought the GF Honey Nuggets for our GF…

Bought the GF Honey Nuggets for our GF daughter who goes to school out of state. The nuggets arrived on time (the day before her birthday), and our daughter said that they were delicious. Tax and shipping doubled the price, but what can you do about it.

Satisfied with this purchase.

February 25, 2019
Unprompted review
Rated 5 out of 5 stars

Strawberry cheesecake

Cheesecake was awesome. Customer service was very helpful and professional. I will definitely order again from 1-800-Bakery.com

February 20, 2019
Unprompted review
Rated 5 out of 5 stars

3 in 1 day!!!

The cake pops were delivered in good condition.
And my daughter said they were delicious.
She ate 3 the first day she had them.

February 19, 2019
Unprompted review
Rated 1 out of 5 stars

Two days late on Delivery!!!!

I ordered these to be delivered on 2/14/19, a week in advance, it was just delivered on Saturday 2/16/19. The person won't even be there into Monday!!!!

February 16, 2019
Unprompted review
1-800-Bakery.com logo

Reply from 1-800-Bakery.com

Hi Kelly,

i just returned your phone call and per our phone conversation when i checked on your order, the UPS tracking number did say the package was delivered and signed for on Thursday 2/14 as you requested.

Rated 5 out of 5 stars

My daughter’s 21st birthday was…

My daughter’s 21st birthday was February 14 I was so worried she wasn’t going to get her order. the UPS driver was there at 6:30 am and said no one was there. I called customer service and Diane helped me. Long story my DD picked up her order and loved at. Thank you 🙏🏻

February 15, 2019
Unprompted review

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