I bought the most beautiful flamingo themed cake for my best friend bridal shower.Black velvet responded promptly to my initial request professionally and with creative flare and sent me an an invoice... See more
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Ordered a cookies for a baby shower. Got nothing but rave reviews and compliments for both the design and taste! She and her team were amazing and very helpful and accommodating to getting the design... See more
Only half the order was shipped, making the whole order useless. 1-800-Bakery did try to accommodate the mistake, however, I had ordered the shipment for use on Thanksgiving and Thanksgiving had co... See more
Totally disappointed. I ordered for my sons 21st birthday 5 days prior to the date. I got the email saying it would be delivered on my specified date and low and behold it is not being delivered to... See more
Company details
Information provided by various external sources
Shop online for mail order delivery of cake, pastries, bread, cookies and gifts from bakeries across the USA.
Contact info
30 Church St., 01890, Winchester, United States
- 1 (877) 612-8975
- chefsteve@1-800-bakery.com
- www.1-800-bakery.com
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This company hasn't invited customers recently, so reviews may not be representative
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I planned a Halloween Birthday party…
I planned a Halloween Birthday party for my husband, and the cake pops & strawberry cheesecake arrived the day before as I ordered. Packaged with care, and beautiful-a huge hit! Thank you for the great service and desserts.
Great website
This site has a good variety of products at very fair prices. They process and ship out the orders in a reasonable time considering they are baking the products.
Yummy carrot cake...This is the second time I have sent…
This is the second time I have sent this cake for birthday, based on last years comments. It arrived on time and tastes great!
Highly recommended
My husband and I were away from home on my son's birthday. I ordered him the birthday brownie so that he'd know we were thinking of him. It arrived at 4:00 pm on his birthday. He shared it with his brother and friends and I was able to try it when I got back. The boys loved it and I thought it was delicious.
Amazingly Good!
The sugar free truffle cheesecake was, by all reports, delicious! Just be aware that the artificial sweetener should be eaten in moderation since it can upset stomachs a bit. Diane, the woman I spoke with, was very warm and helpful, and I hope she is the one who helps you.
'I tried calling to place my order on a Monday, but couldn't reach anyone. That concerned me. I got through on Tuesday, and all was well. However, their phone systems need revising, since you call, get the routing recording, and despite hitting the desired extension, it reverts to the routing recording. Just a bit frustrating, especially if you have to call several times.
The cake pops were great I would…
The cake pops were great I would definitely recommend your company. I don’t have time to bake but your pops were delicious
I loved everything tasted wonderful and…
I loved everything tasted wonderful and my guest loved it. Thank you so much!!!
3 days late birthday delivery, terrible customer service
I scheduled a delivery for a loved one's birthday, and I explicitly paid $52 for shipping to ensure that it would be guaranteed to deliver before 11am, as indicated on the website.
I panicked when I tracked the delivery throughout and the delivery was not on time. I called the company number 5+ times, leaving a voicemail multiple times but nobody got back to me. The cake was delivered a full 3 days late. By the time it was delivered, the cake was inedible and all the chocolate piping had melted off.
Can you imagine my loved one's reaction when they were told to expect a surprise delivery on their birthday, made to wait a couple days and then finally open up the box to see this melted, inedible mess of a "surprise gift"?
For a place that handles birthday deliveries, even after asking for an outrageously expensive shipping fee, can't even deliver on your customer's special occasion?
We did not even get an edible product, and the delivery was way overdue. I am so disappointed and upset, we trusted this company to help us enjoy a special occasion and we will never trust your company again.
I really like the cookies,
Everyone was very helpful!
Everyone was very helpful!
I would definitely order again!
Customer service was excellent and they were very timely with the response!
My boyfriend got his cookie cake and he…
My boyfriend got his cookie cake and he said that it tasted old and it was hard as a rock and he had to throw it out! I am incredibly embarrassed and highly disappointed.
It didn't arrive on time
It didn't arrive on time, 4 days late. But my child liked the products. Staff was friendly though.
Excellent service
Excellent service. Delivered on time and taste great
Excellent service and product
I enjoyed the cookie cake a lot it was…
I enjoyed the cookie cake a lot it was very fulfilling and kept me going back for more .
Bought as gift delivered on time
Bought as gift delivered on time. Raved about crescents being delicious, very satisfied.
Because it’s to late
Because it’s to late! I order on Sep27 and we didn’t send any email or msg for accept my order that is why i think it’s canceled and i ordered another cake!
So that is so bad to any customer
Always on-time and always excellent…
Always on-time and always excellent product.
Came on time and tasted good
This was a first time purchase for my…
This was a first time purchase for my daughter's birthday who is attending a university out of state. The cake arrived on time and in good condition. She stated it tasted well also. I will use them again if needed.
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