Arrived as planned - car upgraded and ready and paperwork done in minutes. Cheerful friendly staff. Drop off at other destination done without fuss. Charge for drop off at other location taken on card... See more
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121carhire themselves provide a good, easy to use, well priced site however it's not till you actually confirm you know who the actual company you book with is. We ended up with Record who have terrib... See more
Was given car booked through Europcar. Eurocar rep was meant to meet and greet at airport but we had to find him as he was standing quite far away and difficult to find. However overall was good exper... See more
No hidden extras. Price and car as advertised Although clearly directed to p4 as pick up point, had a few moments panic as this wasn't a name/company I hadn't heard of before, couldn't see pick up mi... See more
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Very friendly staff and a great price.
Easy to use
Easy to use, though had a problem with pick up as I needed to provide additional proof of address, which was not explained at booking and was 100 miles away!
straight forward and well priced
no quibbles
no quibbles, good cheap car hire, good communication, no hidden charges
Easy to find best deals
Easy to find best deal for both Alicante and Murcia
Pick up was SLOW (Over 1 hour)
Pick up was SLOW (Over 1 hour), woman at the desk was less than polite and did not control the customer flow. Disappointed with 25 euro charge to take the car back at 7 am
Good car, bad return experience
Great car, appalling rental return at Melbourne airport, bad traffic jams plus inadequate signing and no idea what to do with the car when we finally found return nearly caused us to miss our flight. 9 out of 10 for car and rental desk at Sydney airport. 1 out of 10 f return at Melbourne.
Arrived as planned
Arrived as planned - car upgraded and ready and paperwork done in minutes. Cheerful friendly staff. Drop off at other destination done without fuss. Charge for drop off at other location taken on card within 72 hrs and held deposit on credit card returned likewise. Good experience all round.
Easy site to use to compare prices.
Excellent value for money
Excellent value for money. Trouble free drop off and collection. Highly recommended.
Great experience
Great experience - staff were helpful and efficient. The booking process was very easy.
Excellent service with no problems at …
Excellent service with no problems at all. Everything was nice and easy and straight to the point. Staff were superb and very helpful, I will be using this service next time. Well done!
The best car hire that i have ever go …
The best car hire that i have ever go through
Fair and resonably priced
121 are great
121 are great, but some of the cheap car rental companies leave a bit to be desired
No issues to report
Easy to use site and good price
Easy to use site and good price. Not clear until after booking was complete which company the car hire was going to be with.
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