Fast shipping, great products, great customer service. Had an issue with my package, as it got lost in shipping. Could already tell from the first messages that they were willing to go lengths for the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Prompt delivery and great communication the most recent time I ordered my quick drench body tan from you - thank you!!
Company replied
The correct products arrived well before the predicted delivery date (which admittedly was not quick), and everything was packaged well so there were no breakages.
Company replied
I was amazed at the price range of quality toiletries, gift sets ,hair dyes etc . The process was easy and delivery was in good time. Would use again and would recommend to others.
Company replied
Company details
Written by the company
Welcome to 123 Hair and Beauty, one of the Uk's leading distributors of hair and beauty products. Based in Lancashire 123 Hair and Beauty is passionate about hair and beauty products, our aim is to bring the best of salon products to your front door at affordable prices, our team includes stylists and makeup artists so advice is always available at the end of the phone. We have a very comprehensive range of “in now” hair and beauty products and due to our bulk purchasing we endeavour to bring these latest products at affordable prices to your front door. All orders received before 1pm Monday to Friday will be shipped out same day. All prices quoted include VAT. Payment could not be more simple with pay pal, credit or debit cards through our shopping basket. However if you prefer a voice at the end of a phone just call our customer services on 01706 216386 where a member of our fully trained team will advise on product and take payment over the phone. We are constantly speaking to manufacturers, suppliers, and salon professionals to bring to our site the latest in hair and beauty ... Our aim is sky high!
Contact info
SUITE 1, STATION HOUSE, BB4 6AJ, RAWTENSTALL, United Kingdom
- 01706216386
- sales@123hairandbeauty.co.uk
- www.123hairandbeauty.co.uk
3.8
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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No complaints
Received my order in a timely manner, well packed, competitively priced. Thanks
August 25, 2025
Unprompted review
Reply from 123 Hair & Beauty
Hi Matthew, Thank you for taking your time to leave us a 5 star review :) have a great day
Great service great service
Great service, products arrived earlier than expected. Perfectly packed. Would use again
August 27, 2025
Unprompted review
Reply from 123 Hair & Beauty
Hi Lou, thank you for taking your time to leave us a 5 star review :) Have a brilliant week ahead
I was really impressed with the prices…
I was really impressed with the prices of their bath bombs. They were all in the sale at very good price. My order on arrival was very very well packed and not one bath bomb got damaged. Just need a little bit of improvement on the customer service need to respond to emails lot .with any mistakes on your customer order. apart from that very impressed with them.
August 26, 2025
Unprompted review
Reply from 123 Hair & Beauty
Hi Tracey :)
We are glad you enjoyed your order of bath bombs (there's such a huge selection in the sale isn't there :) )
I'll make sure to pass your recommendation regarding email response times onto the sales team
Good service
First time using this company. The website was easy to navigate and pricing was competitive. My delivery arrived earlier than expected too. Good experience all round and will look to use again.
August 26, 2025
Unprompted review
Reply from 123 Hair & Beauty
We are very happy you found the website and prices great :)
Thank you for choosing to shop with us and we look forward to seeing you again soon!
Reply from 123 Hair & Beauty
Thank you for leaving us a 5 star review :) have a great day
Super easy to order and the delivery…
Super easy to order and the delivery was ahead of time!
August 1, 2025
Unprompted review
Reply from 123 Hair & Beauty
:) Thank you for your review Grethe
Do not waste your time with this…
Do not waste your time with this company. Ordered some shampoos, waited 2 weeks with no sign or update. Contacted customer service, received pre-written email regarding checking safe places and how my order should have arrived by now. Blah blah blah.
Asked twice for tracking, was completely ignored. Was then told they would get the courier to open an investigation, before I was refunded 24 hours later.
Long story short, the items were never sent, the company of dishonest, And I would strongly advise that you absolutely stay away from them.
August 22, 2025
Unprompted review
Excellent product and really top drawer…
Excellent product and really top drawer service from 123 Hair and Beauty.
August 13, 2025
Unprompted review
Reply from 123 Hair & Beauty
Thank you for your great 5 star review Caroline
Have a great day
An easy transaction and quick delivery
July 23, 2025
Unprompted review
Reply from 123 Hair & Beauty
Thanks Jo :)
Have a great day
Amazing customer service & value for money
I recently purchased shampoo from 123 Hair & Beauty and I couldn’t be happier! The product is top quality, and for such a low price I wasn’t expecting salon-quality results, but the product is great value for money! The customer service was equally impressive. The team are always very helpful, and quick to respond to my questions. Everything arrived on time and well packaged.
Great product, great price, and outstanding service – I’ll definitely be ordering again. Highly recommend 123 Hair & Beauty to anyone looking for affordable, high-quality hair care!
July 18, 2025
Unprompted review
Reply from 123 Hair & Beauty
:) :) :)
Thank you so much for such an amazing review
Flawless experience
First time customer and I cannot fault anything about this company. The products are perfect, ordering was simple and delivery was excellent as I received my order 5 days earlier than expected. Good communications throughout with tracking available. I highly recommend this company and shall use them again. Thank you 😊.
July 12, 2025
Unprompted review
Reply from 123 Hair & Beauty
Hi Rose :)
Thank you ever so much for choosing to shop with us and for leaving such a lovely review!
Glad to see you had a good shopping experience with us and we look forward to seeing you again
Great customer service for keeping in…
Great customer service for keeping in touch and updated :)
July 9, 2025
Unprompted review
Reply from 123 Hair & Beauty
I am glad to see you had a great shopping experience Michelle :)
Have a brilliant week
Good service
My items were despatched promptly and arrived very quickly. Thank you.
July 13, 2025
Unprompted review
Reply from 123 Hair & Beauty
Thanks for taking your time to leave a 5 star review Graham.
Have a great day
Creams were fine but neither of the…
Creams were fine but neither of the pumps worked on the bottles
July 18, 2025
Unprompted review
Reply from 123 Hair & Beauty
Hi Joanne, I am sorry to hear that the pumps on your products didn't work. Could you please email us at sales@123hairandbeauty.co.uk so we can get this resolved for you :)
First time shopping here and was as…
First time shopping here and was as expected! Great service and communication and very fast delivery.
Many thanks!
July 5, 2025
Unprompted review
Reply from 123 Hair & Beauty
Thank you for shopping with us William and for leaving such a great review
Absolutely brilliant
Absolutely brilliant, everything as expected and fast delivery. I will definitely order from these again.
July 17, 2025
Unprompted review
Reply from 123 Hair & Beauty
Hi Michelle, Thank you for your review :) we are glad to see you were happy with everything and look forward to seeing you again
All sorts
Soap arrived earlier than expected, the fragrance is lovely and I was kept up to date on the delivery at every stage.
July 10, 2025
Unprompted review
Reply from 123 Hair & Beauty
Thank you for your review Sharon and I am very happy to hear you love the soap fragrance :)
Have a wonderful day
Absolutely happy with the product and…
Absolutely happy with the product and quick delivery keep it up
July 9, 2025
Unprompted review
Reply from 123 Hair & Beauty
Makes our day seeing happy customers and reviews like this Edward, thank you and have yourself a great day
Excellent Service
Excellent service. Very competitive prices and excellent products
July 9, 2025
Unprompted review
Reply from 123 Hair & Beauty
Thank you ever so much for the great review Nigel
Delivery time was to long and no…
Delivery time was to long and no communication when asked where my parcel was. Products received boxes had been crushed luckily Products was fine.
June 20, 2025
Unprompted review
Reply from 123 Hair & Beauty
Hi Deborah,
Could you please contact us at sales@123hairandbeauty.co.uk so we can try to correct this issue :)
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