Fast shipping, great products, great customer service. Had an issue with my package, as it got lost in shipping. Could already tell from the first messages that they were willing to go lengths for the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Prompt delivery and great communication the most recent time I ordered my quick drench body tan from you - thank you!!
Company replied
The correct products arrived well before the predicted delivery date (which admittedly was not quick), and everything was packaged well so there were no breakages.
Company replied
I was amazed at the price range of quality toiletries, gift sets ,hair dyes etc . The process was easy and delivery was in good time. Would use again and would recommend to others.
Company replied
Company details
Written by the company
Welcome to 123 Hair and Beauty, one of the Uk's leading distributors of hair and beauty products. Based in Lancashire 123 Hair and Beauty is passionate about hair and beauty products, our aim is to bring the best of salon products to your front door at affordable prices, our team includes stylists and makeup artists so advice is always available at the end of the phone. We have a very comprehensive range of “in now” hair and beauty products and due to our bulk purchasing we endeavour to bring these latest products at affordable prices to your front door. All orders received before 1pm Monday to Friday will be shipped out same day. All prices quoted include VAT. Payment could not be more simple with pay pal, credit or debit cards through our shopping basket. However if you prefer a voice at the end of a phone just call our customer services on 01706 216386 where a member of our fully trained team will advise on product and take payment over the phone. We are constantly speaking to manufacturers, suppliers, and salon professionals to bring to our site the latest in hair and beauty ... Our aim is sky high!
Contact info
SUITE 1, STATION HOUSE, BB4 6AJ, RAWTENSTALL, United Kingdom
- 01706216386
- sales@123hairandbeauty.co.uk
- www.123hairandbeauty.co.uk
3.8
Great
1K reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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SLOW SLOW SLOW
Ordered on 18th February and spent over £50. No communication. No order received. Have emailed but judging from reviews you don't get a reply OR your goods. Should have read reviews first.... you live and learn. Disappointed.
February 18, 2025
Unprompted review
Reply from 123 Hair & Beauty
Hi Tracey, I am very sorry to hear about your experience and any inconvenience caused.
Customer satisfaction is very important to us, and we’d love the opportunity to resolve this for you.
Please contact our sales team at sales@123hairandbeauty.co.uk, and we’ll do our best to resolve this issue for you.
Another online scam - beware.
I genuinely am not one to go out of my way to trash a company but I cannot even begin to describe how much they are not even worth 1 star. The fact that they’re allowed to trade is insane because I have honestly never come across such a blatant online scam store before. They’re not even hiding it at all. No email responses, no one to talk to. It’s the perfect lie. Really would recommend that everyone reports them immediately.
March 4, 2025
Unprompted review
Reply from 123 Hair & Beauty
We’re sorry to hear about your experience and any inconvenience caused. Customer satisfaction is very important to us, and we’d love the opportunity to resolve this for you. Please contact our sales team at sales@123hairandbeauty.co.uk, and we’ll do our best to assist you.
Arrived Earlier than Expected
The health products arrived earlier than expected, so I wasn’t without them. Offered a good deal for buying two of them.
February 20, 2025
Unprompted review
Reply from 123 Hair & Beauty
Hi Tash,
Thank you for taking your time to leave a review :)
Have a great day
Great prices and website
Easy website to order through with great prices.
Delivery was quicker than estimated which was great and I was kept updated throughout.
Great service…thank you!
February 25, 2025
Unprompted review
Reply from 123 Hair & Beauty
Carly :)
Thank you so much for leaving a lovely review. We hope you have a great day and that we see you again soon :)
AVOID !! DONT BUY FROM THEM
Placed my order on 17th of Feb and still nothing ! I havent received the order, it hasnt been shipped ! Noone is replying to my emails and ive sent about 4 so far !! AVOID !! DONT RECOMMEND ! NOW IM JUST TRYING TO GET MY MONEY BACK !! BUT IT SEEMS TO BE VERY DIFFICULT. NO MONEY TO ORDER !!
February 17, 2025
Unprompted review
Reply from 123 Hair & Beauty
We’re sorry to hear about your experience and any inconvenience caused. Customer satisfaction is very important to us, and we’d love the opportunity to resolve this for you. Please contact our sales team at sales@123hairandbeauty.co.uk, and we’ll do our best to assist you.
Good first experience …
Got exactly what I ordered and really quick. Very happy.
February 27, 2025
Unprompted review
Reply from 123 Hair & Beauty
Thank you ever so much for your review Jessica :) Very happy to hear you enjoyed your shopping experience with us
Careful
Careful. It's been a week and my order hasn't been dispatched. Luckily I paid on my credit card 🤞
February 25, 2025
Unprompted review
Reply from 123 Hair & Beauty
We’re sorry to hear about your experience and any inconvenience caused. Customer satisfaction is very important to us, and we’d love the opportunity to resolve this for you. Please contact our sales team at sales@123hairandbeauty.co.uk, and we’ll do our best to assist you.
Order was delivered quickly and well…
Order was delivered quickly and well packaged and product was competitively packaged
February 20, 2025
Unprompted review
Reply from 123 Hair & Beauty
Hi Louise,
Thank you for taking your time to leave us a review and we are happy to hear that your order was delivered quickly :)
Excellent customer service
Kept in constant contact via email and order delivered via Amazon 6 days early.
February 23, 2025
Unprompted review
Reply from 123 Hair & Beauty
Hey :) great to hear your order was delivered much earlier than expected.
Thank you for the review
Really pleased with my goods
Really pleased with my goods, will be buying again
February 16, 2025
Unprompted review
Reply from 123 Hair & Beauty
Danielle :) Thank you so much for leaving your review. have a good day
Arrived on time and was well packaged
Arrived on time and was well packaged, item was exactly as described. Thank you.
February 15, 2025
Unprompted review
Reply from 123 Hair & Beauty
Hi Karone, thank you for the review :) We are very happy you enjoyed your shopping with us
Brilliant service
Brilliant service. Worked really fast and brilliant customer service.
February 13, 2025
Unprompted review
Reply from 123 Hair & Beauty
thank you for the review :) have a great day
Brilliant service
Brilliant service. Came earlier than expected. Was so pleased. Will use def again for sure. Thank you
February 20, 2025
Unprompted review
Reply from 123 Hair & Beauty
Gaynor :) thank you very much for your review.
Excellent service
Excellent service, high quality of shampoo. Fast delivery and good communication throughout. Will definately be buying in future again. Highly recommended!
December 13, 2024
Unprompted review
Reply from 123 Hair & Beauty
Hi Saira,
We are glad to see you had a great experience shopping with us :)
Have a great day
Products great and delivered early
Products great and delivered early
January 18, 2025
Unprompted review
Reply from 123 Hair & Beauty
thank you for your review :)
Delivery was very quick
February 20, 2025
Unprompted review
Reply from 123 Hair & Beauty
Hi Mrs Moss, thank you for your 5 star review :)
great price for quality products
great products good prices and delivered before the delivery date i will definatley buy again
December 21, 2024
Unprompted review
Reply from 123 Hair & Beauty
Hi Julie,
Thank you ever so much for leaving such a lovely review :) we look forward to seeing you again
Straightforward transaction
Straightforward transaction, good products, delivery wasn't so quick but it was fine, I didn't need it quickly!
January 15, 2025
Unprompted review
Reply from 123 Hair & Beauty
Hi :)
Thank you for taking your time to leave us a review, we hope you have a great day
Excellent company to deal with,always…
Excellent company to deal with,always quick on replying and good customer service
February 7, 2025
Unprompted review
Reply from 123 Hair & Beauty
Hi Diana, Thank you very much for the lovely 5 star review :) :)
Quick delivery.
Order placed 16th December, delivery 21st December, was expected after Christmas.
December 21, 2024
Unprompted review
Reply from 123 Hair & Beauty
Hi Patrick,
Thank you for your review. We hope you had a great Christmas :)
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