Premier Autocentres Reviews 3,146

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We drive a 100 mile round trip to service our car here. Completely trustworthy always do a brilliant Job ( thanks Artor) Always friendly and recommend using their service plan. Always finish with a... See more

Rated 5 out of 5 stars

Premier did my MOT, Smiles Silver Service & rear brake pads/discs on Monday. Unfortunately, my car had to be there overnight because I needed a new front tyre, which they had to order in. Collected... See more

Company replied

Rated 5 out of 5 stars

Excellent car ervice everything valeting to the offer of returning car to my home address ( presently doing very little driving due to awaiting a cataract operation; this was also carried out by Prem... See more

Rated 5 out of 5 stars

Missed my early morning slot because of a late finish at work but was fitted in & waited for my car (they knew I needed it for work). Offered a drink, updated frequently as to progress, offered a drin... See more

Company replied

Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Service
  4. Hyundai Dealer
  5. Used Auto Parts Store
  6. Used Car Dealer

Written by the company

Browse our vast range of quality Nearly New & Used Vehicles. We have over 120 used cars in stock. Book a Service or MOT using our simple online booking form. Call our expert team today.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Courteous and Honest

Drivers who collect and staff are always courteous. The video inspection is great. Overall experience means I will take my car here for MOT, service and any other business.

June 18, 2023
Premier Autocentres logo

Reply from Premier Autocentres

Hi Kay

The staff really appreciate your kind words! We are so glad you have been happy with the service you have received over the years. Thank you for continuing to choose to bring your Audi to us and we look forward to seeing you next time.

Your Premier Team

Rated 5 out of 5 stars

Faultless from start to finish

Traded in my BMW 1 series as I wanted a smaller and more low maintenance car, Tony went out of his way with the purchase of the Kia Rio that I purchased from Premier Autos the car was ready the next day to collect. .Thank you very much.

May 29, 2023
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Reply from Premier Autocentres

Hi Graham

Tony will be happy to hear your kind words! We are so pleased we were able to help. Thank you for your custom and the 5 stars. We hope you enjoy your Kia Rio!

Your Premier Team

Rated 5 out of 5 stars
Premier Autocentres logo

Reply from Premier Autocentres

Hi Vincent

Glad we were able to look after you and provide our best service. Thank you for the 5 stars and your custom. We hope to see you again in the future.

Your Premier Team

Rated 5 out of 5 stars

Excellent job

July 3, 2023
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Reply from Premier Autocentres

Hi Gwynedd

Thank you for the 5 stars and your continued custom! We look forward to seeing you next time.

Your Premier Team

Rated 5 out of 5 stars

Top class service

We were delighted with the service we received from Andrew who was courteous and helpful at all times throughout the transection, particularly at the handover. This is the third car we have bought from you over the years and we have always ben satisfied with the service we have received. (Sadly at our ages it may well be the last; we hope this car will last us until we can no longer drive!)

June 29, 2023
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Reply from Premier Autocentres

Hi Roger

Thank you for the amazing review. We are so pleased Andrew was able to guide you through the transaction and handover. We really appreciate your repeat custom and hope your Kia Venga gives you many years of happy motoring.

Your Premier Team

Rated 4 out of 5 stars

Premier auto centre was friendly and…

Premier auto centre was friendly and efficient. Disappointed that Hyundai only process recalls in their dealerships; this was very inconvenient for my elderly father.

June 14, 2023
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Reply from Premier Autocentres

Hi Clare

Thank you for taking the time to leave a review. We appreciate your kind words towards the staff.
All manufacturers use their own authorised repairers for recalls to maintain standards as the technicians are trained to work on those vehicles. However, we do understand this can be inconvenient if you don't have a dealership nearby.
If we can be of any help in the future do contact us.

Your Premier Team

Rated 5 out of 5 stars

Professionally 👨‍🔧 serviced

professionally👨‍🔧 serviced

June 14, 2023
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Reply from Premier Autocentres

Hi Rakesh

We are so pleased you were happy with the service you received on your Mokka. Thank you for your continued custom and the 5 stars!

Your Premier Team

Rated 5 out of 5 stars

prompt service

prompt service

friendly staff

June 15, 2023
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Reply from Premier Autocentres

Hi Mandy

Thank you for your kind words about the staff and the 5 stars! Hope to see you again next time.

Your Premier Team

Rated 5 out of 5 stars

Great customer service as always

I bought my car from Premier Autocentres and have had it serviced there ever since. I trust them, I never feel they will rip me off. Their customer service is the best and their online tool advising of the progress is great. Would thoroughly recommend them.

June 20, 2023
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Reply from Premier Autocentres

Hi Jo

As a family run business our relationship with our customers is very important to us and we are so pleased you feel confident in trusting us with your business. We really appreciate the 5 stars and the recommendation. We look forward to continuing to provide you with excellent service in the future.

Your Premier Team

Rated 5 out of 5 stars

Always a great atmosphere when I go to…

Always a great atmosphere when I go to Premier, I can’t recommend them enough to anyone thinking of using them, 10/10. Keep up the great work Premier Team!

June 11, 2023
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Reply from Premier Autocentres

Hi Daniel

Thank you for the amazing review and the recommendation! We really appreciate your custom and look forward to seeing you next time.

Your Premier Team

Rated 5 out of 5 stars
Premier Autocentres logo

Reply from Premier Autocentres

Hi Philip

Thank you for the amazing review, the staff really appreciate your kind words! We hope you are enjoying your Tucson and look forward to seeing you again in the future.

Your Premier Team

Rated 5 out of 5 stars

All work carried out great service as…

All work carried out great service as always.

June 18, 2023
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Reply from Premier Autocentres

Hi Brian

Thank you for the 5 stars! We are glad we have been able to continue to provide you with the best service we can. We appreciate your repeat custom and look forward to seeing you next time your i30 is due in.

Your Premier Team

Rated 5 out of 5 stars

5 star service as ever

Staff are all courteous, cheery and helpful. Always kept up to date with progress.

June 18, 2023
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Reply from Premier Autocentres

Hi Paul

The staff really appreciate your kind words! Thank you for continuing to choose to bring your Matrix to us and we look forward to seeing you next time.

Your Premier Team

Rated 5 out of 5 stars

Have been using Premier autocentres for…

Have been using Premier autocentres for quite a few years and have always been highly satisfied with the results. This family run garage is always polite and helpful, I would recommend them to anyone.

June 14, 2023
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Reply from Premier Autocentres

Hi Albert

As a family run company the majority of our business comes from regular customers, so we really appreciate the 5 stars and the recommendation. Thank you for your continued custom and we look forward to seeing you next time your Tucson is due in.

Your Premier Team

Rated 5 out of 5 stars

I always have my car serviced at…

I always have my car serviced at Premier, Sidcup.
When I bought my car, I purchased a 3 year service plan which included services & MOT’s, in fact I have just renewed my plan for another 3 years.
I have always found all Premier staff to be friendly, professional & helpful.
It’s easy to book a suitable date & time online & they send out a text confirmation, reminders & updates on the work being carried out & when your car is ready for collection.
I cannot fault the service provided by Premier & appreciate their chocolate thank you gift on collection.
Thanks Kerry!

June 18, 2023
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Reply from Premier Autocentres

Hi Lesley

Thank you for taking the time to leave such an amazing review! The staff really appreciate your kind words. We always try to ensure the whole process goes as smoothly as possible and our customers are kept up to date throughout. Thank you for your continued custom and we hope you continue to enjoy your i20.

Your Premier Team

Rated 5 out of 5 stars

Loss of brakes and clunking sound

Had a problem with my car after a service had been done ,they sorted it even thou they were fully booked had my car back in 3 days have bought a numbers of cars from them and have had them service them over the years and will continue to use them when i get this level of service thankyou to all the staff involved for going the extra mile Adam Bartlett

June 18, 2023
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Reply from Premier Autocentres

Hi Adam

We are sorry you had an issue with your Kia Sportage after the service, but so pleased we were able to rectify it quickly - we always try to help wherever we can. Thank you for your continued custom and the amazing review! We will see you next time.

Your Premier Team

Rated 5 out of 5 stars
Premier Autocentres logo

Reply from Premier Autocentres

Hi Sarah

We are so glad we were able to help! Thank you for the amazing review and we look forward to seeing you next time.

Your Premier Team

Rated 4 out of 5 stars

Good service

The overall service was very good.polite and very welcoming,plus a little treat from them at the end (chocolate)

June 7, 2023
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Reply from Premier Autocentres

Hi Julie

We are glad you were happy with the service received when you brought your Corsa in to us. Thank you for your kind words and we hope you enjoyed the chocolates!

Your Premier Team

Rated 5 out of 5 stars

My car was collected on time kept…

My car was collected on time kept informed of the progress through the workshop and car returned.
Great customer service

June 6, 2023
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Reply from Premier Autocentres

Hi Raymond

Glad to hear everything went smoothly and you were kept in the loop while your i30 was with us. We really appreciate your continued business and the 5 stars!

Your Premier Team

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