Premier Autocentres Reviews 3,146

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We drive a 100 mile round trip to service our car here. Completely trustworthy always do a brilliant Job ( thanks Artor) Always friendly and recommend using their service plan. Always finish with a... See more

Rated 5 out of 5 stars

Premier did my MOT, Smiles Silver Service & rear brake pads/discs on Monday. Unfortunately, my car had to be there overnight because I needed a new front tyre, which they had to order in. Collected... See more

Company replied

Rated 5 out of 5 stars

Excellent car ervice everything valeting to the offer of returning car to my home address ( presently doing very little driving due to awaiting a cataract operation; this was also carried out by Prem... See more

Rated 5 out of 5 stars

Missed my early morning slot because of a late finish at work but was fitted in & waited for my car (they knew I needed it for work). Offered a drink, updated frequently as to progress, offered a drin... See more

Company replied

Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Service
  4. Hyundai Dealer
  5. Used Auto Parts Store
  6. Used Car Dealer

Written by the company

Browse our vast range of quality Nearly New & Used Vehicles. We have over 120 used cars in stock. Book a Service or MOT using our simple online booking form. Call our expert team today.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Exceptional service from an exceptional company!

We dropped off our Santa Fe for a Service and received exceptional customer service from an exceptional company! Very friendly and helpful staff :)

June 7, 2023
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Reply from Premier Autocentres

Hi Nathan

Thank you for the amazing review! Our staff always try to make everyone feel welcome and we are thrilled you were so happy with the service on your first visit with your Santa Fe. We look forward to seeing you next time.

Your Premier Team

Rated 5 out of 5 stars

Think this is the third or fourth car…

Think this is the third or fourth car we have bought from Premier. No pressure sales, friendly, good advice, and trustworthy. Very professional, would recommend to everyone

June 9, 2023
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Reply from Premier Autocentres

Hi Mark

That is great to hear! As a family run company the vast majority of our business comes from our regular customers and recommendations, so we are really pleased you chose to come back to us for your new car.

Thank you for the amazing review and we hope you are enjoying the Mazda!

Your Premier Team

Rated 5 out of 5 stars

Glad of help in getting my service and MOT done.

I was unwell so the home collection and delivery service is much appreciated. The agent was helpful and efficient. I have yet to check on the car as I am still unwell but expect to find it in the usual good order.

I would make one point which is peculiar to me and perhaps also to other elderly clients P.ease do not pull the handbrake up to it's max. If that is done I am not strong enough to release it,and have to seek help.

June 5, 2023
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Reply from Premier Autocentres

Hi Keith

We are sorry to hear that you were unwell when your Venga came into us, but glad we were able to assist with our collection and delivery service. We have taken note of your comments regarding the handbrake and will forward them on to the Service Department.

Thank you so much for the 5 stars and we hope you are fully recovered now.

Your Premier Team

Rated 5 out of 5 stars

Fantastic Service

From the original quote and estimate to leaving the car and picking up a replacement and finally to picking up the repaired car, Premier Autocentre was amazing. Everyone that we dealt with were professional, knowledgeable and great to deal with. The service was impeccable, which is rare, and I would totally recommend them for both their service and their professionalism and also their advice.We will definitely use Premier Autocentre again, thank you very much !

June 13, 2023
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Reply from Premier Autocentres

Hi Jeremy

We are so glad to hear we were able to provide you with our best service on your first visit to Premier. Thank you so much for the amazing review and the recommendation. The staff really appreciate your kind words and we look forward to seeing you again next time you bring your Tucson in.

Your Premier Team

Rated 5 out of 5 stars

Great service as always from this…

Great service as always from this garage. I have a full service ,safety checks and an MOT every year. They come and collect my car from my home and return it all lovely and clean and checked.

June 11, 2023
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Reply from Premier Autocentres

Hi Glenis

Thank you for the amazing review! A high proportion of our business comes from our regular customers so we are really pleased we have been able to continue to provide you with the best service we can. We look forward to seeing you next time your i30 is due in.

Your Premier Team

Rated 5 out of 5 stars

Always top notch

Always top notch, helpful, excellent communication, picked and dropped car for me

June 11, 2023
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Reply from Premier Autocentres

Hi Richard

It's always a pleasure to help - we are glad you are still finding our collection and delivery service useful. Thank you for your kind words and continued custom!

Your Premier Team

Rated 5 out of 5 stars

Continued excellent…

Continued excellent service,professional,courteous and above all reliable.

June 8, 2023
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Reply from Premier Autocentres

Hi Bill

Glad we were able to look after you and provide our top service. We really appreciate your repeat custom and the excellent review and look forward to seeing you next time.

Your Premier Team

Rated 5 out of 5 stars

Professional staff meets respectful…

Professional staff meets respectful staff That’s what I got here. If I can give more than 5 stars I would.

June 13, 2023
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Reply from Premier Autocentres

Hi Ade

Thank you for the brilliant review! The staff really appreciate your kind words and we look forward to seeing you next time your Alhambra is due in.

Your Premier Team

Rated 4 out of 5 stars

good service

All the team here brilliant answered all guestion, you work extremely hard
Great fast service including customer service
Martin -very good thank you to you all

June 6, 2023
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Reply from Premier Autocentres

Hi Wieslawa

We appreciate your extremely kind words towards the staff and the work done when your i10 was with us - we are always happy to help! Thank you for your continued custom and the great review. We look forward to seeing you next time.

Your Premier Team

Rated 5 out of 5 stars

Booking made easy

Vehicle booking was made easy. Car collected and delivered promptly and was informed what time it would be collected. Informed about delivery time too. Very good…
And a box of choc biscuits. Yum.
Very pleasant driver.

June 9, 2023
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Reply from Premier Autocentres

Hi Betsie

We are glad you found our collection and delivery facility useful and were pleased with the overall service you received when your Santa Fe was with us. As for the chocolate biscuits - our pleasure!

Thank you for the great review and we look forward to seeing you next time.

Your Premier Team

Rated 5 out of 5 stars

Simply the Best

I have used many companies for services over many years and Premier autos are by far the best levels above All the rest. always professional always helpful go the extra mile for their clients.its the reason I will always go back. Simply the best

June 7, 2023
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Reply from Premier Autocentres

Hi Gregory

Thank you for the amazing review! It's a pleasure to help. The staff always try to give the best service possible and really appreciate your kind words. We look forward to seeing you next time your Tucson is due in.

Your Premier Team

Rated 5 out of 5 stars

Good

Good job done

May 26, 2023
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Reply from Premier Autocentres

Hi Mark

Extremely glad to hear it! Thank you for the 5 stars and taking the time to leave a review. We hope to see you next time.

Your Premier Team

Rated 5 out of 5 stars

Missed my early morning slot because of…

Missed my early morning slot because of a late finish at work but was fitted in & waited for my car (they knew I needed it for work). Offered a drink, updated frequently as to progress, offered a drink later, then they offered to wash it (it was a disgrace) which would be an extra 20mins, updated again.... what's not to appreciate? Daughter definitely appreciated the box of complimentary chocolates!

June 4, 2023
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Reply from Premier Autocentres

Hi Zoe

We are always happy to help if we can! Glad we were able to fit you in after a difficult morning for you. Thank you for the amazing review and look forward to seeing you next time your Yaris is due in - tea and chocolates always on offer!

Your Premier Team

Rated 5 out of 5 stars
Premier Autocentres logo

Reply from Premier Autocentres

Hi Sharon

Gary will be happy to hear your kind words! We are glad he was able to help you with the purchase of your Tucson. Thank you for taking the time to leave a review and we hope to see you again in the future.

Your Premier Team

Rated 5 out of 5 stars

Brilliant Service

Very Helpful reception staff,excellent communication before, during & after service.

June 7, 2023
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Reply from Premier Autocentres

Hi Sue

We always try to keep our customers informed at all times and it is amazing to hear that our reception staff are doing a good job. Thank you for your repeat business and the 5 stars!

Your Premier Team

Rated 5 out of 5 stars

All and all a job well done

All and all a job well done, all staff friendly and very helpful. Wii be back again.

June 2, 2023
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Reply from Premier Autocentres

Hi Martin

We are so pleased you were happy with the service you received when you brought your Tucson in to us. Thank you for the five stars and your kind words regarding our staff. We look forward to seeing you next time.

Your Premier Team

Rated 5 out of 5 stars

Very good experience everybody is very…

Very good experience everybody is very helpful and happy to help you

May 31, 2023
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Reply from Premier Autocentres

Hi David

We are always happy to help in whatever way we can. Thank you for the amazing review and we look forward to seeing you next time you need to bring your i30 in.

Your Premier Team

Rated 5 out of 5 stars
Premier Autocentres logo

Reply from Premier Autocentres

Hi Lidia

We are pleased you were happy with the service you received when you brought your i10 in to us. Thank you for the great review and we hope to see you again in the future.

Your Premier Team

Rated 5 out of 5 stars

All staff were friendly and easy to…

All staff were friendly and easy to talk to. Work was completed quickly and efficiently. Always received good service at this centre and would not hesitate to recommend.

June 5, 2023
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Reply from Premier Autocentres

Hi Clifford

We are so pleased you have been happy with the service you receive from Premier. We always try our best!

Thank you for the 5 stars and the recommendation - both are greatly appreciated.

Your Premier Team

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