We drive a 100 mile round trip to service our car here. Completely trustworthy always do a brilliant Job ( thanks Artor) Always friendly and recommend using their service plan. Always finish with a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Premier did my MOT, Smiles Silver Service & rear brake pads/discs on Monday. Unfortunately, my car had to be there overnight because I needed a new front tyre, which they had to order in. Collected... See more
Company replied
Excellent car ervice everything valeting to the offer of returning car to my home address ( presently doing very little driving due to awaiting a cataract operation; this was also carried out by Prem... See more
Missed my early morning slot because of a late finish at work but was fitted in & waited for my car (they knew I needed it for work). Offered a drink, updated frequently as to progress, offered a drin... See more
Company replied
Company details
Written by the company
Browse our vast range of quality Nearly New & Used Vehicles. We have over 120 used cars in stock. Book a Service or MOT using our simple online booking form. Call our expert team today.
Contact info
184/214 Blackfen Road, DA15 8PT, Sidcup, United Kingdom
- 020 8850 0066
- mail@premierautocentres.com
- www.123premier.com
4.7
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hyundi are the best!
The staff are Brilliant!
The service outstanding!
I got exactly what I was looking for
( A lovely new red car!)
My fourth Hyundi from here and would highly recommend them. X
June 4, 2023
Reply from Premier Autocentres
Hi Shirley
Thank you for your continued custom and the fantastic review! We are so glad we were able to help you find your perfect new car. We really appreciate your kind words regarding the staff and the service - we always try our best to ensure our customers are happy.
We hope you enjoy your i10 and look forward to seeing you next time you need us!
Your Premier Team
My whole family have now bought cars…
My whole family have now bought cars from here in the last few months. So friendly, down to earth and there is never any pressure. Would always recommend.
May 24, 2023
Reply from Premier Autocentres
Hi Brian
That is great to hear! As a family run business customer recommendations are very important to us. We are so pleased you have all had a positive experience buying from Premier.
Thank you so much for your custom and we hope to see you again next time you need anything.
Your Premier Team
Best car buying experience ever…
Service Manager was really helpful while all sales staff were busy. Had lots of knowledge about the car we wanted to look at and arranged a test drive on the spot for us. Handed over after to sales to complete paperwork and everything was quickly agreed and completed. No hard sell and easy delivery and exchange of cars.
May 30, 2023
Reply from Premier Autocentres
Hi Dolly
Thank you so much for the amazing review! We always do our best to work as a team and we are so pleased Mark was able to help until the sales staff were free to complete the purchase of your Korando.
Thank you for your custom and we hope to see you again in the future.
Your Premier Team
Very good experience
Very good, friendly and efficient sales service from Andrew Hicks. The car had been well serviced before sale.
June 3, 2023
Reply from Premier Autocentres
Hi Sheila
We are really pleased you were happy with the service from Andrew during the purchase of your Kia Soul. We will pass on your kind words!
Thank you for taking the time to leave a review and we hope you continue to enjoy the car.
Your Premier Team
Thanks Premier
I Needed to get my Daughter a car urgently after her private purchase turned out to be an absolute wreck and almost a total loss.
Quick visit to Premier and I now have total piece of mind in the knowledge she's now driving a top condition used Hyundai i10 , Thanks to Tony the sale was easy and seamless .
I can't stress enough the importance of your loved ones safety , this is the second i10 I've purchased here the first one was for my Mother who no longer drives but that car is still in the family and going strong.
Can't recommend Premier enough for sales and service , just a totally honest , helpful and reliable car dealer.
May 12, 2023
Unprompted review
Reply from Premier Autocentres
Hi Ian
Thank you for taking the time to leave a review for us and for the recommendation. We are so pleased Tony was able to help with the purchase of your daughter's i10 and put your mind at rest. Must have been such a worry for you every time she drove the previous vehicle!
We hope your daughter enjoys the car and look forward to seeing you again next time.
Your Premier Team
Not helpful this time
Been getting cars serviced and MOTd here for many years and always good but had an engine warning light come on and they wont look at it for three weeks. Needless to say not the service I was looking for when clearly needs to be looked at sooner than that
Thanks for the reply Charlotte. I feel you should be able to find a short slot for a diagnosis of a potentially time critical issue in such circumstances. I appreciate it’s not easy to manage demand and supply flexibly though. I have managed to get a quick diagnosis and resolution at another local garage today thank you
June 6, 2023
Unprompted review
Reply from Premier Autocentres
Hi Mr Udy,
Having reviewed your phone call in to us from this morning with reference to the engine light on your Volkswagen, I cannot hear anything untoward. We are a very busy dealership and have been serving many happy customers for many, many years. This naturally builds up to a lead time for service work and we have offered you our earliest appointment. Whilst I understand this is not satisfactory to you I'm not sure it warrants a one star review.
Please do get back in touch if you would like to go on our short wait list for a slot that may arise from another customers' cancellation.
Charlotte Stone
General Manager
Excellent service as usual
Excellent service as usual, they valeted my car and I had a courtesy car too, love the friendliness too thanks everyone 😁
May 10, 2023
I cannot fault the service provided by…
I cannot fault the service provided by Premier Autocentres Service Department
May 8, 2023
Premier Autocentres Hyundai
Satisfactory work and good customer service, will be using them again.
May 23, 2023
Reply from Premier Autocentres
Hi Toby
Great to hear you were happy with the customer service and the work carried out when you brought your Kona into us. Thank you so much for the 5 star review and look forward to seeing you next time!
Your Premier Team
Trustworthy
Trustworthy. I do get the feeling that they are always trying to upsell though
May 31, 2023
Verry good service
May 29, 2023
Brilliant as always
May 30, 2023
Good service from all staff at Premier
May 18, 2023
Reply from Premier Autocentres
Hi Marie
We are so pleased you were happy with the service received on your last visit. Thank you for continuing to bring your i10 into us and for the amazing review!
Your Premier Team
Efficient service Useful pick up and drop off.
Useful pick up and drop off.
I was kept informed of progress and everyone I spoke to or dealt with was respectful and polite.
It was a good touch that the car was cleaned. Thank you.
May 18, 2023
Reply from Premier Autocentres
Hi Mrs Hillsdon
We are glad you found the pick up and drop off service useful (and the wash!) - it is always a pleasure to help. Thank you for the great review and we look forward to seeing you next time.
Your Premier Team
Car service and MOT Competent professional and always…
Competent professional and always helpful… costs are realistic and in line with expectations,
The company is always very careful to cover requirements and polite .
May 27, 2023
Reply from Premier Autocentres
Hi Derek
Thank you for the great review! We always try to deliver a professional service and ensure our customers feel confident in their decision to do business with us. The staff appreciate your kind words and we hope to see you and your Tucson next time.
Your Premier Team
Wouldn't use anywhere else.
Wouldn't use anywhere else.
Have been a customer for at least 20 years or more .
First class for Services and Mot .
Staff so welcoming.
Reminders sent annually .
Brilliant .
Thankyou
Premiere
May 21, 2023
Reply from Premier Autocentres
Hi Denise
Wow, what a review! We are so pleased we have been able to continue to provide you with a first class service over the years. Your kind words regarding the staff and your loyalty to the business are much appreciated. We look forward to seeing you and your Kia Sportage next time!
Your Premier Team
Reply from Premier Autocentres
Hi Mrs Inekuku
Thank you so much for your continued custom and the 5 star review. We look forward to seeing you and your SsangYong Rodius next time.
Your Premier Team
MD19BCK service review.
This company is a family run business, and they treat the customers as their family members. Always genuine advice with a smile and curtesy. Very friendly and professional staff.
May 18, 2023
Reply from Premier Autocentres
Hi Firoz
We are so pleased you are happy with the service you receive when you bring your Tucson in to us. We always try to ensure our customers feel comfortable and a smile goes a long way!
We will pass your kind words on to the staff and look forward to seeing you next time.
Your Premier Team
Usual friendly efficient service from…
Usual friendly efficient service from the Premier team. I was kept advice throughout the service/MOT. Car returned in pristine condition.
May 15, 2023
Reply from Premier Autocentres
Hi Tony
Glad we were able to continue to provide our best level of service. Thank you for the amazing review and we will see you next time!
Your Premier Team
Reply from Premier Autocentres
Hi Linda
We are so pleased to hear you are happy with the service you receive when you bring in your i10. Thank you for the 5 stars and we look forward to continuing to serve you in the future.
Your Premier Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.