12Game.com 

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Rated 1 out of 5 stars

I cancelled an order, but it seemed the system didn't pick up on this. I called customer service to confirm my cancellation of the order. She went through all the information and the cancellation... See more

Rated 1 out of 5 stars

although it is true that there are sometimes nice offers on the site, it still is far from the cheapest sites out there. And it is focused on the Netherlands, the other countries they service are le... See more

Rated 1 out of 5 stars

bad service - no response - haven't received package i haven't received package and they didn't spend time to solve this. also no confirmation they put effort for me. Terrible service

Rated 1 out of 5 stars

17/10 ordered a game, Belgium is 3 to 4 fats for delivery. 28/10 still haven't recieved the parcel, after phonecall they said it will be delivered in 4 days .

Company details

  1. Gaming service Provider

Information provided by various external sources

Specialist in games- en consoles. Snel, makkelijk en goedkoop games en pre-orders bestellen voor jouw PS3, Xbox 360, PS Vita, Wii U, 3DS en meer!


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All reviews

(436)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

such a fast service and in nice bubble plastic

This shop is super. I ordered two games (one with a big gaming help guide). I both ordered them thursday the 26th at 19:30. One got delivered on saturday the 28th already. The other (which would be delivered in the beginning of october due to being out of stock) october the 1st. I didn't pay any dilivery costs (altough one package was so big it didn't fit through the mailbox.) All was delivered in nice bubble plastic.

5 out of 5, nothing less justifice this service!

October 5, 2013
Unprompted review
Rated 5 out of 5 stars

Great product and great service!

Great product at a bargain price! Product was shipped immediately and arrived well packagednat the estimated time of 2-3 days!
This was my first time ordering from this company and will certainly be looking here for a future purchase!

October 5, 2013
Unprompted review
Rated 4 out of 5 stars

they dont now there own stock

I had ordered while the game was in stock and they send me a sms that the game was sended to me.next day i get a sms that there was no stock and that a could forfeit my order with ressitution of my money.this was a mistake for me,becouse i had already a track and tracenumber.for everybody else there was no stock anymore.my package arrived same day.

September 30, 2013
Unprompted review
Rated 3 out of 5 stars

Slow delivery frustrated me

I ordered GTA V on friday, assuming I would be able to play the game after the weekend, if not earlier. Since GTA V was such a huge release I assumed 12game.com would deliver as fast as possible. They even updated the frontpage with the amount of copies in stock. However, I received the game on tuesday, which is very late by today's standards. It turns out the delivery company partnered by 12game doesn't deliver on mondays at all. Most companies deliver on the next day, even on weekends. And when the don't, they will deliver on monday. I had to wait until tuesday, which was frustrating. The game could've just been sent by the post, which would have been much faster.

September 30, 2013
Unprompted review
Rated 5 out of 5 stars

fast delivery and friendly helpline.

They were the only ones who anticipated the run on GTA5. Looking for a birthdaygift I surfed the web looking for GTA5, it was sold out everywhere. But heaven thanks, the people at 12game.com had enough in stock. Bought on thursday afternoon, delivered on fridaymorning. Great!

September 30, 2013
Unprompted review
Rated 5 out of 5 stars

Fast, and fair price

Shipped order very quickly, so what more is there to say? Only bought once here, but would do it again if I need something.

September 27, 2013
Unprompted review
Rated 5 out of 5 stars

Fast, clear and friendly

After calling customer support for availabilaty of a game, the lady replied in a clear and friendly way. Shipping was fast. Will definately order more often here!

September 26, 2013
Unprompted review

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