12Game.com 

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Rated 1 out of 5 stars

I cancelled an order, but it seemed the system didn't pick up on this. I called customer service to confirm my cancellation of the order. She went through all the information and the cancellation... See more

Rated 1 out of 5 stars

although it is true that there are sometimes nice offers on the site, it still is far from the cheapest sites out there. And it is focused on the Netherlands, the other countries they service are le... See more

Rated 1 out of 5 stars

bad service - no response - haven't received package i haven't received package and they didn't spend time to solve this. also no confirmation they put effort for me. Terrible service

Rated 1 out of 5 stars

17/10 ordered a game, Belgium is 3 to 4 fats for delivery. 28/10 still haven't recieved the parcel, after phonecall they said it will be delivered in 4 days .

Company details

  1. Gaming service Provider

Information provided by various external sources

Specialist in games- en consoles. Snel, makkelijk en goedkoop games en pre-orders bestellen voor jouw PS3, Xbox 360, PS Vita, Wii U, 3DS en meer!


Contact info

All reviews

(436)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great prices, fast delivery

Got me a copy of MG rising revengeance. There was a special on this item and therefore it came with a hardcover gameguide. The guide was of a much better quality than I could've expected for just €20 total, the game ánd the guide!

July 23, 2013
Unprompted review
Rated 5 out of 5 stars

Good and fast

Ive been customer at futurezone for a long time , glad to see they are working togheter now :)

July 23, 2013
Unprompted review
Rated 4 out of 5 stars

fast and good

12 games is a good site with a lot of games to purchase reasenable prices and fast delivery

July 16, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Bought Dragon's Dogma incredibly cheap price, especially compared to store-prices, item was delivered fast and in perfect condition. No complaints.
I'll definitely buy from 12Game again in the future.

July 1, 2013
Unprompted review
Rated 5 out of 5 stars

No delay, you can order today.

They have pretty much every game that's out there in their store, and even for pretty nice deals.
Their delivery service is also top-notch, letting you order something and receiving it the very next day.

10/10 A+ would recommend to friends and family.

June 11, 2013
Unprompted review
Rated 4 out of 5 stars

Close to perfect... but not yet.

12game.com is a nice site to order from. I think I ordered over 20 things on this site and don't get dissapointed. Only thing that I really hate about 12Game.com is that they don't keep contact with the customers. If you send a mail you get no response and when you order there is no confermation about the order. If you ask them how things are you don't get response. But somehow they always deliver and deliver on time. But becouse of the no mail you get worried.

June 9, 2013
Unprompted review
Rated 5 out of 5 stars

G R E A T ! ! ! !

For my sons birthday I searched for a particular game for his PS3. 12Game.com had it. At the lowest price (approx. € 5,- cheaper than the rest) and the quickest service!! Received it in a perfect shape and perfectly in time for his birthday. Thanks!!! Will remember you.....

May 27, 2013
Unprompted review
Rated 2 out of 5 stars

Ordered two games. Got only one right and the second is completely different.

I recently ordered two games Metro 2033: Last Light and Assassins Creed 3.
As promised on the next day I received a package with two games.
One was indeed Metro 2033: Last Light and the other was a combo of AC1 and AC2.

When I contacted 12Game support the answer came in almost one day saying that I have to send the wrong game to them and after I'll get the right one instead.
One sentence.
No explanation of the return process. No picking up options or at leas a reference where I can print the label with 12Game address.

I've been a client for 4 years already and mostly the experience is smooth, but sometimes guys at 12Game do things wrong and it seems that they don't really care about fixing the issues.

May 23, 2013
Unprompted review

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