1homeservice Reviews 

177
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers had a great experience with this company. Customers genuinely appreciate the prompt and efficient appliance repairs, with many consumers noting that technicians arrive on schedule and complete necessary fixes successfully within a single day. People frequently praise the friendly staff for being extremely polite, helpful, and highly professional throughout every single stage of the repair process. Some reviewers were not happy with unexpected, high, or unclear pricing for the repair services provided by the technicians. A few other people also felt that general customer communication, administrative support, and company organization could sometimes be frustratingly uncoordinated or unprofessional.

What people talk about most

Service

Customers consistently note positive experiences with service, frequently praising prompt arrival times,... See more

Staff

Customers had great appreciation for the staff, frequently highlighting their prompt arrival, polite... See more

Price

Clients share ambiguous opinions on price, as some reviewers express great satisfaction, noting that the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Edward came & repaired my washing machine, on the same day as I phoned in. He was extremely pleasant telling me exactly what he was doing. A bit pricey but all sorted in one day can’t be bad. Fortu... See more

Rated 5 out of 5 stars

Bogdam, the service engineer, was thorough and did a great repair of our washing machine. Very satisfied to have got it repaired within less than 24 hours of it breaking down.

Rated 5 out of 5 stars

Fixed the dishwasher without any fuss. Engineers arrived on time, were very efficient and polite.


Company details

  1. Appliance Repair Service

Written by the company

We repair all electrical appliances and all brands with an experience of over 20 years!!! Team 1 HOME SERVICE LTD


Contact info

4.0

Great

TrustScore 4 out of 5

177 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 30% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.0

All reviews

(177)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Edward arrived on time to inspect my…

Edward arrived on time to inspect my washing machine and identified the problem straight away. He quickly ordered the required part and returned promptly to complete the repair with no time wasted. He clearly explained why the machine had stopped working, which I really appreciated. Edward was professional, friendly, and very pleasant throughout the whole process. I would highly recommend his service.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Edward was fantastic

Edward was fantastic. Same day service and quick in and out. Very clear communication and efficient in identifying the issue and fixing it (he had the spare part needed)

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Fast and professional

The gent came to my house to fix a washing machine door handle. Fast, professional, clear and keeps spare parts so jobs can get done on the day.

Zero complaints!

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Professional and efficient

Professional and efficient. My landlady contact them regarding an issue with the washing machine and they came the very next day. Eduard was very professional, punctual and helpful.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing job!

Amazing job!! Edward came in sorted the problem - super professional - perfect job! Fixed in time for Christmas!!! Legends!!!

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Over £230 to fix the catch on a dishwasher - taking advantage of elderly customers - avoid

December 3, 2025
Unprompted review
Rated 1 out of 5 stars

Booked for the next day

Booked for the next day, only to be told they couldnt come until Monday (I had to call to even check the appointment was going ahead). The lady Emma kept hanging up the phone mid-way, cutting me off which was SO RUDE. HORRIBLE CUSTOMER SERVICE.

November 28, 2025
Unprompted review

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