1st Formations Reviews 

23,430
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,066 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being straightforward, efficient, and easy to use, making the company formation process simple and fast. Many highlight the exceptional customer service, noting the staff's professionalism, helpfulness, and quick response times to inquiries. Reviewers appreciate the clear communication and the smooth, hassle-free user experience, often recommending the company for its reliability and support. However, some customers experienced delays, particularly with Companies House, and a few noted issues with mail forwarding or a perceived decline in service quality over time. A small number of people were dissatisfied with the lack of communication and responsiveness, especially concerning non-immigrant services, leading to frustration and additional costs.

What people talk about most

Service

Consumers find service to be positive, with many reviewers praising the excellent customer service, clear... See more

User experience

Reviewers mention positive feedback about user experience, with many customers finding the process simple,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Customer service

People report positive experiences with customer service, highlighting the excellent, responsive, and... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the incredible turnaround times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Straightforward company set up, done quickly. I've had some delays around setting up banking as an international director but that's a separate issue. For 1st Formations, so far so good!

Company replied

Rated 5 out of 5 stars

We've been told that total process of verifications could resolve in 24 hour and it been over 2 weeks due to company house. UPDATE: They reached me out and they credited my account for dissolution so... See more

Company replied

Rated 5 out of 5 stars

From the moment I reached out to 1st Formations with regard to setting up a business, help was at hand. Being new to this world was very scary at first until I fell into the hands of Helena French, wh... See more

Company replied

Rated 5 out of 5 stars

From start to finish was simple and well explained. A smooth transition, only slightly hampered with delays at Companies House which was nothing to do with 1st formations and they kept me up to speed... See more

Company replied


Company details

  1. Company Registry
  2. Business Administration Service
  3. Business and IT Consulting Agency
  4. Business Management Consultant
  5. Business to Business Service

About 1st Formations

Written by the company

1st Formations are leading online company formation agents in the UK. We provide a range of formation packages for incorporating companies limited by shares, limited by guarantee and limited liability partnerships.

We also provide a range of address services, including registered office, director's service address and mail-forwarding facilities, with our prestigious location in London's Covent Garden.

If you have any questions please contact us by telephone, e-mail or live online chat, and one of our highly knowledgeable team members will be happy to assist you.

About us

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

23K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(23,430)

1,095 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy

Easy, good prices, straight forward.

June 1, 2026
1st Formations logo

Reply from 1st Formations

We are so glad we could be of help, Romeo-Alexandru! - Shan at 1st Formations.

Rated 5 out of 5 stars

Great

Great Company

June 1, 2026
1st Formations logo

Reply from 1st Formations

Thank you for your kind rating, Munasaf! - Shan at 1st Formations.

Rated 5 out of 5 stars

Quick

Quick, easy and good cost

June 1, 2026
1st Formations logo

Reply from 1st Formations

Thank you very much for your kind comments, Leon! - Shan at 1st Formations.

Rated 5 out of 5 stars

very good

my experiance is verry good

May 29, 2026
1st Formations logo

Reply from 1st Formations

Thank you for your kind rating! - Shan at 1st Formations.

Rated 5 out of 5 stars

The Easiest Company Formation Experience I've Ever Had

I can honestly say this was the most effortless company formation experience I've ever had.

From start to finish, the entire process was incredibly straightforward, fast, and well-organized. Everything was explained clearly, and the platform made what could have been a complicated administrative task feel surprisingly simple.

What impressed me most wasn't just how easy it was to set up my company, but also the range of useful features included with the service. The additional tools, support, and resources provided excellent value and made managing my business much easier from day one.

Customer support was responsive, professional, and helpful whenever I had a question, giving me confidence throughout the process.

If you're looking to start a UK company without unnecessary hassle, I highly recommend 1st Formations. They have created a service that is efficient, reliable, and genuinely user-friendly.

A fantastic experience from beginning to end.

March 12, 2026
1st Formations logo

Reply from 1st Formations

You are very welcome, Efe. Thank you for your kind review! – Shan at 1st Formations.

Rated 5 out of 5 stars

Exceptional support and reliability since 2020!

I have been using 1st Formations for my Limited Liability Partnership since its incorporation in May 2020. Over the last 6 years, their service has been absolutely flawless.

Today, they proved once again why they are the best. I had an urgent compliance update right before my Confirmation Statement deadline, and the support team—especially Taylor and Humza—handled it with incredible efficiency and speed. They communicated clearly, updated my file in record time, and submitted everything to Companies House before the deadline.

Absolute satisfaction! If you want peace of mind for your UK company setup and maintenance, look no further. Thank you, 1st Formations team!

June 1, 2026
Unprompted review
1st Formations logo

Reply from 1st Formations

Thank you very much for your kind comments, Hammadi! - Shan at 1st Formations.

Rated 4 out of 5 stars

Quick and easy.

Quick and easy.
But the referral to the apostille service did not work. They have never replied back.

May 27, 2026
1st Formations logo

Reply from 1st Formations

Thank you for taking the time to leave us a review, Pius! - Shan at 1st Formations.

Rated 5 out of 5 stars

Stress Free

Registering a company couldn't be more effortless as it was using 1st Formations service. I literally put in my information and went to sleep.

May 27, 2026
1st Formations logo

Reply from 1st Formations

You are very welcome, Matt. Thank you for your kind review! – Shan at 1st Formations.

Rated 5 out of 5 stars

We changed from another service…

We changed from another service provider to 1st Formation. And I wish I could knew 1st Formation earlier.

June 1, 2026
Unprompted review
1st Formations logo

Reply from 1st Formations

Thank you for your kind rating, Eva! - Shan at 1st Formations.

Rated 5 out of 5 stars

Review

I looked at various formation companies before proceeding and always kept coming back to 1st Formations before going ahead. The range of products is extensive and pricing is competitive. Would recommend for new or established companies.

May 27, 2026
1st Formations logo

Reply from 1st Formations

We are so glad we could be of help! - Shan at 1st Formations.

Rated 4 out of 5 stars

You've done a great job

You've done a great job. You are still doing a great job. I just expect you kindly to explain to me what next moves are and reassure me about certain important things related to the bank account (whether it has been sorted, whether you are working on it , or ? ) , and the company number! etc ...

May 29, 2026
1st Formations logo

Reply from 1st Formations

Thank you for taking the time to leave us a review, Ismael! - Shan at 1st Formations.

Rated 5 out of 5 stars

Fast

Fast, reliable service

May 26, 2026
1st Formations logo

Reply from 1st Formations

Thank you for your kind rating, Vasile - Shan at 1st Formations.

Rated 5 out of 5 stars

Kind and Accurate

Had a hard time, but 1st formation kindly helped me!

May 29, 2026
1st Formations logo

Reply from 1st Formations

We are so glad we could be of help, Kim! - Shan at 1st Formations.

Rated 5 out of 5 stars

An excellent experience with 1st…

An excellent experience with 1st Formation. I particularly appreciated their professionalism, availability, and attentive approach. Thanks to their support and guidance, I was able to move forward with my project with confidence and peace of mind. Many thanks to the entire team for their dedication and high-quality service.

May 29, 2026
1st Formations logo

Reply from 1st Formations

Thank you for your kind rating, Zahia! - Shan at 1st Formations.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look