1st Formations Reviews 

23,417
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,066 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being straightforward, efficient, and easy to use, making the company formation process simple and fast. Many highlight the exceptional customer service, noting the staff's professionalism, helpfulness, and quick response times to inquiries. Reviewers appreciate the clear communication and the smooth, hassle-free user experience, often recommending the company for its reliability and support. However, some customers experienced delays, particularly with Companies House, and a few noted issues with mail forwarding or a perceived decline in service quality over time. A small number of people were dissatisfied with the lack of communication and responsiveness, especially concerning non-immigrant services, leading to frustration and additional costs.

What people talk about most

Service

Consumers find service to be positive, with many reviewers praising the excellent customer service, clear... See more

User experience

Reviewers mention positive feedback about user experience, with many customers finding the process simple,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Customer service

People report positive experiences with customer service, highlighting the excellent, responsive, and... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the incredible turnaround times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Straightforward company set up, done quickly. I've had some delays around setting up banking as an international director but that's a separate issue. For 1st Formations, so far so good!

Company replied

Rated 5 out of 5 stars

We've been told that total process of verifications could resolve in 24 hour and it been over 2 weeks due to company house. UPDATE: They reached me out and they credited my account for dissolution so... See more

Company replied

Rated 5 out of 5 stars

From the moment I reached out to 1st Formations with regard to setting up a business, help was at hand. Being new to this world was very scary at first until I fell into the hands of Helena French, wh... See more

Company replied

Rated 5 out of 5 stars

From start to finish was simple and well explained. A smooth transition, only slightly hampered with delays at Companies House which was nothing to do with 1st formations and they kept me up to speed... See more

Company replied


Company details

  1. Company Registry
  2. Business Administration Service
  3. Business and IT Consulting Agency
  4. Business Management Consultant
  5. Business to Business Service

About 1st Formations

Written by the company

1st Formations are leading online company formation agents in the UK. We provide a range of formation packages for incorporating companies limited by shares, limited by guarantee and limited liability partnerships.

We also provide a range of address services, including registered office, director's service address and mail-forwarding facilities, with our prestigious location in London's Covent Garden.

If you have any questions please contact us by telephone, e-mail or live online chat, and one of our highly knowledgeable team members will be happy to assist you.

About us

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

23K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(23,417)

1,083 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer experience

Great customer experience. The team provided excellent guidance.

June 2, 2026
1st Formations logo

Reply from 1st Formations

Thank you for your kind rating! - Shan at 1st Formations

Rated 5 out of 5 stars

👌Great service

👌Great service, as advertised, I would recommend this to anyone and will use again if needed in the future. It's 'ergonomic', does the job and gets out of the way. Thanks again

June 2, 2026
1st Formations logo

Reply from 1st Formations

Thank you for taking the time to leave us a review! - Shan at 1st Formations.

Rated 5 out of 5 stars

Seamless company registration

Very efficient service. The company formation process was seamless and completed in record time. I am very impressed with their professionalism and would highly recommend them to any new founder.

April 1, 2026
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Reply from 1st Formations

Thank you very much for your kind comments, Dejan! - Shan at 1st Formations.

Rated 5 out of 5 stars

Easy

Easy, good prices, straight forward.

June 1, 2026
1st Formations logo

Reply from 1st Formations

We are so glad we could be of help, Romeo-Alexandru! - Shan at 1st Formations.

Rated 5 out of 5 stars

Great

Great Company

June 1, 2026
1st Formations logo

Reply from 1st Formations

Thank you for your kind rating, Munasaf! - Shan at 1st Formations.

Rated 5 out of 5 stars

Quick

Quick, easy and good cost

June 1, 2026
1st Formations logo

Reply from 1st Formations

Thank you very much for your kind comments, Leon! - Shan at 1st Formations.

Rated 5 out of 5 stars

very good

my experiance is verry good

May 29, 2026
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Reply from 1st Formations

Thank you for your kind rating! - Shan at 1st Formations.

Rated 5 out of 5 stars

The Easiest Company Formation Experience I've Ever Had

I can honestly say this was the most effortless company formation experience I've ever had.

From start to finish, the entire process was incredibly straightforward, fast, and well-organized. Everything was explained clearly, and the platform made what could have been a complicated administrative task feel surprisingly simple.

What impressed me most wasn't just how easy it was to set up my company, but also the range of useful features included with the service. The additional tools, support, and resources provided excellent value and made managing my business much easier from day one.

Customer support was responsive, professional, and helpful whenever I had a question, giving me confidence throughout the process.

If you're looking to start a UK company without unnecessary hassle, I highly recommend 1st Formations. They have created a service that is efficient, reliable, and genuinely user-friendly.

A fantastic experience from beginning to end.

March 12, 2026
1st Formations logo

Reply from 1st Formations

You are very welcome, Efe. Thank you for your kind review! – Shan at 1st Formations.

Rated 5 out of 5 stars

Exceptional support and reliability since 2020!

I have been using 1st Formations for my Limited Liability Partnership since its incorporation in May 2020. Over the last 6 years, their service has been absolutely flawless.

Today, they proved once again why they are the best. I had an urgent compliance update right before my Confirmation Statement deadline, and the support team—especially Taylor and Humza—handled it with incredible efficiency and speed. They communicated clearly, updated my file in record time, and submitted everything to Companies House before the deadline.

Absolute satisfaction! If you want peace of mind for your UK company setup and maintenance, look no further. Thank you, 1st Formations team!

June 1, 2026
Unprompted review
1st Formations logo

Reply from 1st Formations

Thank you very much for your kind comments, Hammadi! - Shan at 1st Formations.

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