1st Formations Reviews 

23,417
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,066 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being straightforward, efficient, and easy to use, making the company formation process simple and fast. Many highlight the exceptional customer service, noting the staff's professionalism, helpfulness, and quick response times to inquiries. Reviewers appreciate the clear communication and the smooth, hassle-free user experience, often recommending the company for its reliability and support. However, some customers experienced delays, particularly with Companies House, and a few noted issues with mail forwarding or a perceived decline in service quality over time. A small number of people were dissatisfied with the lack of communication and responsiveness, especially concerning non-immigrant services, leading to frustration and additional costs.

What people talk about most

Service

Consumers find service to be positive, with many reviewers praising the excellent customer service, clear... See more

User experience

Reviewers mention positive feedback about user experience, with many customers finding the process simple,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Customer service

People report positive experiences with customer service, highlighting the excellent, responsive, and... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the incredible turnaround times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Straightforward company set up, done quickly. I've had some delays around setting up banking as an international director but that's a separate issue. For 1st Formations, so far so good!

Company replied

Rated 5 out of 5 stars

We've been told that total process of verifications could resolve in 24 hour and it been over 2 weeks due to company house. UPDATE: They reached me out and they credited my account for dissolution so... See more

Company replied

Rated 5 out of 5 stars

From the moment I reached out to 1st Formations with regard to setting up a business, help was at hand. Being new to this world was very scary at first until I fell into the hands of Helena French, wh... See more

Company replied

Rated 5 out of 5 stars

From start to finish was simple and well explained. A smooth transition, only slightly hampered with delays at Companies House which was nothing to do with 1st formations and they kept me up to speed... See more

Company replied


Company details

  1. Company Registry
  2. Business Administration Service
  3. Business and IT Consulting Agency
  4. Business Management Consultant
  5. Business to Business Service

About 1st Formations

Written by the company

1st Formations are leading online company formation agents in the UK. We provide a range of formation packages for incorporating companies limited by shares, limited by guarantee and limited liability partnerships.

We also provide a range of address services, including registered office, director's service address and mail-forwarding facilities, with our prestigious location in London's Covent Garden.

If you have any questions please contact us by telephone, e-mail or live online chat, and one of our highly knowledgeable team members will be happy to assist you.

About us

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

23K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(23,417)

1,083 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and responsive

Fast and responsive

June 9, 2026
1st Formations logo

Reply from 1st Formations

We are so glad we could be of help, Dana! - Shan at 1st Formations.

Rated 5 out of 5 stars

Wow - Blown Away - World Class Service

Since contacting 1st Formations online, the experience was seamless, idiot prrof and in no way shape or form frustration. I would recommend 1st Formations to anyone who wants to set up a business in 3 hours and have the whol;e process completed in 48 hours.

June 4, 2026
1st Formations logo

Reply from 1st Formations

We are so glad we could be of help! - Shan at 1st Formations.

Rated 5 out of 5 stars

Easy process and fairly priced for any…

Easy process and fairly priced for any of the packages.
Not clear that some packages do not suit Scottish jurisdiction, however great customer service fixed that in minutes.
Very recommended.

June 5, 2026
1st Formations logo

Reply from 1st Formations

You are very welcome, Andrew! Thank you for your kind review! – Shan at 1st Formations.

Rated 5 out of 5 stars

So far so good I am navigating the…

So far so good I am navigating the platform alright. The services are yet to be fully understood however with timei
It should be no issue

June 4, 2026
1st Formations logo

Reply from 1st Formations

Thank you very much for your kind comments, Shekoiko! - Shan at 1st Formations.

Rated 5 out of 5 stars

Professional efficient and adequate…

Professional efficient and adequate procedures carried out through the incorporation of a limitred company.

June 2, 2026
1st Formations logo

Reply from 1st Formations

Thank you for your kind rating, Mo! - Shan at 1st Formations.

Rated 5 out of 5 stars

good job

smooth efficient process and the team kept to their promises.

June 1, 2026
1st Formations logo

Reply from 1st Formations

You are very welcome, Nicholas. Thank you for your kind review! – Shan at 1st Formations.

Rated 5 out of 5 stars

Fast

Fast, efficient and helpful

June 2, 2026
1st Formations logo

Reply from 1st Formations

We are so glad we could be of help, Bobby! - Shan at 1st Formations.

Rated 5 out of 5 stars

Excellent

Easy to use, responsive, fast, informative and much less expensive than the competition.

May 26, 2026
1st Formations logo

Reply from 1st Formations

Thank you very much for your kind comments, Eric! - Shan at 1st Formations.

Rated 5 out of 5 stars

5 STAR

All good and would highly recommend for convenience and value.

June 1, 2026
1st Formations logo

Reply from 1st Formations

You are very welcome, Paul. Thank you for your kind review! – Shan at 1st Formations.

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