1st Movers  Reviews 

250
TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

Young lady in the office kept in touch with us throughout and was always helpful and courteous. The removal guys in London and Edinburgh did an excellent job particularly with the piano! and gave... See more

Rated 1 out of 5 stars

1st Movers website indicate they're experienced piano movers. However, they subcontracted my job to a Man and Van and tried to tell me they were their employees (It was confirmed by the Man&Van t... See more

Rated 5 out of 5 stars

We contacted 1st Movers to help move our daughter into her halls for first year at Edinburgh Uni. The driver went over and beyond our expectations. He was so helpful and navigated all other cars dro... See more

Rated 5 out of 5 stars

excellent company, excellent service We moved from Manchester to Edinburgh. we tried to obtain several quotations and they were all few times more expensive than 1st move We saw great commen... See more

Company details

  1. Shipping Company

Information provided by various external sources

1st Movers is an Edinburgh based removals company. We offer man and van hire services for home and office removals including piano moves. Our services include: Home Removals Nationwide and Long Distance Removals Office Removals Piano Removals and Tunning Piano Disposal Furniture Transport and Disposal Furniture Assembly and dismantling End of Tenancy Cleans European and international Removals


Contact info

4.2

Great

TrustScore 4 out of 5

250 reviews

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4.2

All reviews

(250)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely ridiculous quote. Out of touch with reality!

I requested a quote for a small removal from London to Aberdeen, consisting of 20 medium boxes and just 4 small items (a wicker unit, a planter, a plant, and a small altar). I explicitly chose a part-load/shared vehicle option and offered total flexibility with dates to keep costs down by sharing the journey with other customers.To my absolute shock, they quoted me a staggering £1,295!

This is an absurd and ridiculous price for such a tiny volume. The whole purpose of a shared move is to split costs, but they are clearly trying to charge for a full dedicated vehicle for just a few items. What kind of service is this? Totally unprofessional and a complete waste of time. Avoid them if you are looking for an honest or affordable quote.

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

This Company are swift, competitively priced, prompt, courteous and efficient - would highly recommend them.

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Had a really great experience moving…

Had a really great experience moving down to england with them. They were very flexible as I had a lot of stuff to move and the communication was excellent. Everything came safe and in great condition. Couldn't have asked for a better service

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

We used 1st Movers Edinburgh for our…

We used 1st Movers Edinburgh for our move from Perth to Edinburgh. We haven't had to use a removal company before. But for future removals I will be choosing 1st Movers. The communication from the office was stellar, Sarah kept me informed of the process all the way throughout. And when the day for the move came, Alan, Eric and Max were fantastic, very professional service and they get the job done .

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Moving household goods from South.Wales to Edinburgh and.

I needed to move household goods from South Wales to Edinburgh and I was lucky to come across the site for 1stmovers., co.uk.
I telephoned the office and was fortunate to find myself talking to Sarah. As soon as she explained the process of the move I knew that I was in a safe pair of hands.
After a few questions I received an estimate the same day.
After another conversation the dates for collection and delivery were soon arranged. Everything went well, the goods being collected on time and were delivered safely the next day.
The two man crew were excellent, both efficient and capable and extremely helpful.
Thanks to Sarah’s help and advice for making the whole process easy.
I would certainly use this company again and would recommend it to others.

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. We moved a piano from a third floor flat (no easy feat), and it was dealt with in a prompt, sympathetic, and professional way. Great communication, I was kept informed at all times, and the booking process was very straightforward. I would use this company again.

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Sarah was outstanding - helpful, friendly, professional and informative. She arranged the removal of our grand piano and we could not be happier with the service. The team were fast, efficient, punctual, polite and tidy. Cannot recommend 1st Movers more highly and grateful to Sarah for such great service.

April 7, 2025
Unprompted review
Rated 1 out of 5 stars

Customer Service and Communication 1 star

I was initially dealing with Sarah ( Trainee Operator) about getting a quote for my removal. Then someone called Mo called me out of the blue occasionally to discuss matters further. I had no idea who he was and what position he held in 1st Movers. To summarize, the communication and standard of customer service in particular from both of the above mentioned was 1 star in my opinion. I did not go ahead with this company for my move and would not recommend them if you are trying to source a good highly rated removal company.

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable company

Very happy with this service, Mo was extremely helpful and great to deal with and Sarah was also helpful. The guys were brilliant, picked up when they said they would and called ahead to say they were close. Delivered, next day, at our request with no issues. Lovely guys, very friendly and did the job quickly and efficiently. I would highly recommend 1st Movers

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Piano disposal

Removed a heavy old upright piano for disposal. Punctual and removal was very quick. Would recommend.

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

No complaints!

This is a great company, significantly cheaper than other national moving companies. They moved us from Aberdeen to London overnight. Everything went smoothly. The moving staff were very professional and polite. Office staff were also really responsive and helpful. I’m 100% happy with this company.

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I had an amazing experience with 1stMovers! Their service was incredibly convenient and affordable. They were flexible and accommodating when I needed to add a couple of items on the day of the move. Highly recommend!

July 13, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent and prompt communication…

Excellent and prompt communication received from the organiser of our move, Sarah.
The company itself really helped us on our big move as a family and made life as easy as possible for us and went the extra mile when asked :)

March 30, 2024
Unprompted review
Rated 5 out of 5 stars

Careful with fragile antiques

I needed to send some furniture from Bristol to my daughter in Glasgow, including some antiques.
The company liaised well and the staff both ends were helpful and friendly.
I was impressed by how carefully the two antique items were wrapped to ensure that they weren't damaged en route.
I would certainly use them again.

March 8, 2024
Unprompted review

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