H&S Travel & Tours Reviews 

105
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

HS TRAVEL & TOURIST LIMITED TOOK MY MONEY TO GET ME A FLIGHT TICKET & DIDN'T DELIVER. THE AGENT WHO CALL HIMSELF VIJAY KUMAL PROMISED TO REFUND THE MONEY. SINCE 7 DAYS AGO, HE HAS STOPED ANSWERING MY... See more

Rated 5 out of 5 stars

Very good service provided by H&S and I felt comfortable dealing with them. Armaan was very patient and couteous and I think he looked up a number of options for me. I wouldnt say I got the best disco... See more

Rated 5 out of 5 stars

H&S team does an excellent job. They are friendly and suggest good deals on air fare. Sarita and Leo are excellent employees. I have been booking tickets since 2016, even my colleagues does with the... See more

Rated 1 out of 5 stars

I wish there is a zero star rating if I can choose. Due to covid travel restrictions I had to cancel my parents return tickets an year ago and have been contacting them for partial refund ever since.... See more

Company details

  1. Travel & Vacation

Information provided by various external sources

One of the today’s most important industries is air travel, and this is something we have dedicated ourselves to improving. For many, we know the process of traveling worldwide can be difficult and confusing, so we sought to remedy this. We wanted to establish a trustful and helpful company that would allow us to ease the many difficulties there can be when booking flights. H&S first came to be in 2004 in Jersey City (N.J) by one of the founders having over twelve expert years of experience in the Travel and Airline industry. Since then we are proud to have grown as a team of dedicated and hardworking men and women.


Contact info

2.9

Average

TrustScore 3 out of 5

105 reviews

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No recent history of asking for reviews

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2.9

All reviews

(105)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent travel service

Excellent travel service, very responsive. Ms Marziya Fatima was excellent, she helped me book my flight with all of the requirements I needed. I highly recommend H & S Travels.

October 4, 2019
Unprompted review
Rated 5 out of 5 stars

It was a pleasure to book tickets with…

It was a pleasure to book tickets with Sarita. She was very patient and extremely helpful given our situation leaving on different date and coordinating coming back together. She was quick to follow up. Really a great experience. Thanks Sarita!

October 3, 2019
Unprompted review
Rated 5 out of 5 stars

H&S team does an excellent job

H&S team does an excellent job. They are friendly and suggest good deals on air fare. Sarita and Leo are excellent employees. I have been booking tickets since 2016, even my colleagues does with them. I recommend most of my friends and family members to reach out H&S.

Happy to have such excellent customer service.

October 2, 2019
Unprompted review
Rated 5 out of 5 stars

WonderFull Service

Wonderfull customer service. Sarita had helped me with finding the best options and my bookings.
H&s Travel is good place to find best flight prices.

September 27, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent travel booking experience. Got lowest rate for desired itinerary. Tariq was extremely courteous and very prompt. Highly recommended ! Keep up the good work

September 8, 2019
Unprompted review
Rated 4 out of 5 stars

Customer support Wahab was very…

Customer support Wahab was very helpful in finding itinerary for my travel and supportive till the eticket was delivered, but when I tried to cancel my ticket due to some reasons within 24 hrs of ticket booking, they said I will be charged with some amount, where usually airlines will do free cancellation within 24 hrs of ticket booking, rest everything went fine, they even did the price matching.

April 18, 2019
Unprompted review
Rated 5 out of 5 stars

I have been using H&S services from…

I have been using H&S services from more than 12 years and you can easily guess why so long - they are the best - they listen understand and care .they take responsibility and treat me and my friends whom I referred With trust and all I hear is excellent service.
They just dobt cobsider me as customer but as a family memeber and do their best to make me happy .Glad I kniw them and prompt response and patience and helping in all ways to save time and money is certainly commendable
My number 7327627836 and you can reach out to me for any questions and will be glad to answer

Regards
Kailasnath janaki

April 8, 2019
Unprompted review
Rated 4 out of 5 stars

Positive Exp- I was so scared of…

Positive Exp- I was so scared of booking through agencies like H&S as they are not famous but still I decided to go with them after researching about them online. They booked everything pretty well and gave me best price as compared to other agencies I was talking to.
Negative Exp- One good thing I did that I did talk to multiple agents within H&S. As mentioned in my itinerary and after multiple conversations, flight price was $1345 but while booking the agent told me if I will book through credit card it will cost $50 more which I felt skeptical and didn't book. I called again later and booked through other agent within H&S, he booked my ticket with the same written price on Itinerary, with no additional cost. After confirming booking tickets, they were keep on asking to give feedback which I understand but I told them politely that I can give feedback only after my complete travel experience. So, take ur time, research properly, now I believe them but do your own research and decide accordingly.
Suggestion- its best to book through travel agencies through credit card because if they do fraud you can claim it immediately. Credit card company will block them immediately.

January 22, 2019
Unprompted review
Rated 5 out of 5 stars

Professional & Dedicated Agents....

I booked my tickets to India through H&S. Margarett Spent a great amount of time searching through all possible combinations and making sure that i get best out of all. I appreciate the professionalism and dedication towards quality work & customer satisfaction.

I would refer H & S to friends for sure!

Thanks....

January 22, 2019
Unprompted review
Rated 5 out of 5 stars

I have been with H&S travels for past…

I have been with H&S travels for past four to five years.They are very professional and perfect with their work.Everyone of their team are exceptionally good.
I have to thank Mak,Hameed,Leonu for their service.
They have a lot of patience with my last minute request and fullfill my requests everytime.
-Ravi

January 7, 2019
Unprompted review
Rated 4 out of 5 stars

Ver proactive H&S Team

H&S Team has been very proactive in getting me the best quotes available to them. Due to some personal circumstances, I was unable to continue doing business with them. But I would definitely recommend H&S to my peers.

December 28, 2018
Unprompted review

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