H&S Travel & Tours Reviews 

105
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

HS TRAVEL & TOURIST LIMITED TOOK MY MONEY TO GET ME A FLIGHT TICKET & DIDN'T DELIVER. THE AGENT WHO CALL HIMSELF VIJAY KUMAL PROMISED TO REFUND THE MONEY. SINCE 7 DAYS AGO, HE HAS STOPED ANSWERING MY... See more

Rated 5 out of 5 stars

Very good service provided by H&S and I felt comfortable dealing with them. Armaan was very patient and couteous and I think he looked up a number of options for me. I wouldnt say I got the best disco... See more

Rated 5 out of 5 stars

H&S team does an excellent job. They are friendly and suggest good deals on air fare. Sarita and Leo are excellent employees. I have been booking tickets since 2016, even my colleagues does with the... See more

Rated 1 out of 5 stars

I wish there is a zero star rating if I can choose. Due to covid travel restrictions I had to cancel my parents return tickets an year ago and have been contacting them for partial refund ever since.... See more

Company details

  1. Travel & Vacation

Information provided by various external sources

One of the today’s most important industries is air travel, and this is something we have dedicated ourselves to improving. For many, we know the process of traveling worldwide can be difficult and confusing, so we sought to remedy this. We wanted to establish a trustful and helpful company that would allow us to ease the many difficulties there can be when booking flights. H&S first came to be in 2004 in Jersey City (N.J) by one of the founders having over twelve expert years of experience in the Travel and Airline industry. Since then we are proud to have grown as a team of dedicated and hardworking men and women.


Contact info

2.9

Average

TrustScore 3 out of 5

105 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.9

All reviews

(105)

1 review in the last 12 months

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Rated 5 out of 5 stars

Had a very good experience booking my trip from NJ to Hyd.

Had a very good experience booking my flight from NJ to Hyderabad and returning via Saudi Arabia. Worked with Armaan and found him to be very helpful and knowledgeable with all the possible routes that I was trying to check to get the best route at the best price and in shortest time. Also spoke with Tariq and Taher and they were also very helpful to me. I would definitely recommend H&S Travel to my friends.

September 15, 2022
Unprompted review
Rated 5 out of 5 stars

Thanks

Thanks, Mr. Abbas for all your help to book and get ticket in low price to India, within an hour and half my deal was done I got seven tickets great service by H & S Travel & Tours I strongly recommend to my family and friends to book tickets with H&S Travels. Thanks, Mr. Abbas once again for your excellent service

March 10, 2022
Unprompted review
Rated 5 out of 5 stars

I have booked flight tickets with H&S…

I have booked flight tickets with H&S Travels recently for US , their services are very fast and flexible. I love the way they help me to find flexible options!.....Would Definitely recommend it to any traveler.

March 10, 2022
Unprompted review
Rated 5 out of 5 stars

Armaan was very helpful and patient

Armaan was very helpful and diligent He took time to go over all the possibilities and various options. I would recommend their service to my friends and would take their service in the future as well.

October 27, 2021
Unprompted review
Rated 1 out of 5 stars

I wish there is a zero star rating if I…

I wish there is a zero star rating if I can choose. Due to covid travel restrictions I had to cancel my parents return tickets an year ago and have been contacting them for partial refund ever since. I was promised a partial refund and we never received a penny. Whenever I contact them they keep saying their refund team head got hospitalized due to covid and that's their answer every single time. Even after several attempts through call and emails I did not receive any response.

August 10, 2021
Unprompted review
Rated 1 out of 5 stars

Do not use this company they are a fruad

Do not use this company they are a fraud
Myself and friend booked a week in New York for £650 this included flight and accommodation
we paid our deposit and was told we could pay the rest two weeks before the date of holiday
two weeks later we were called and they stated if we paid the rest of by 6pm we could get £100 off
Due to working and the time they contacted is we paid in it late and this was in a different account and we were then called to state we had lost our economy seats and would need to upgrade to business class. When we challenged this they stated they had not received the money in time.
Each payment was a bank transfer and we could not use a credit card.
It appeared they kept asking us for more money
The holiday should have cost us £1350 to this date we have paid nearly £2000 and they kept asking us for more money
We asked for a refund and was told we only get 40% of the money back and still we have not received anything from them

August 10, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. When I had domestic flight delay and potential chance of missing India flight from New York. they acted quickly to find me alternate plan
Appreciate their customer response.

November 25, 2019
Unprompted review
Rated 5 out of 5 stars

H&S travel is very good and all the…

H&S travel is very good and all the staffs are very helpful.
I was looking for best fare to India and Kalpana helped me to get good fare and shortest route.
She is very friendly and supportive.
Thanks for your help and good luck to you all.

November 8, 2019
Unprompted review
Rated 5 out of 5 stars

Very good service provided by H&S and I…

Very good service provided by H&S and I felt comfortable dealing with them. Armaan was very patient and couteous and I think he looked up a number of options for me. I wouldnt say I got the best discounted price, but then I knew I was booking on a peak season and too late into the game. The only other feedback I have is - I feel H&S should stop the practice of collecting pictures of customer credit cards and photo-ID during payment. In today's world identity theft and leaving personal information with businesses is fraught with risk. This information can fall into wrong hands.

October 24, 2019
Unprompted review

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