32ndShop Reviews 78

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered the wrong phone case (which arrived quickly) - I therefore asked by email if this could be swapped.. The company immediately responded and sent a prepaid/freepost label for me which they cle... See more

Rated 5 out of 5 stars

Lovely phone cover for just £10 inclusive of p+p. I'd previously purchased one from another company for £18 and it fell apart after less than two months (got a refund after complaining)! Read lots of... See more

Rated 5 out of 5 stars

Samsung A71(2020)blue wallet case . First time used 32nd shop ..ordered late afternoon Wed15/7/20..arrived Friday 17/7/20..midday. £6.99 incl.free first class postage and packing. Excellent service a... See more

Rated 5 out of 5 stars

This the fourth phone case purchase, I've bought from 32nd shop. are excellent. This time it was for iphone 15 pro max. High quality, good real leather, perfect fit. Protective without being bulky. I... See more

Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

78 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Fast efficient service, and a reasonable price too. Quick to cancel an order, I made in error initially, with no problems.

November 27, 2020
Unprompted review
Rated 5 out of 5 stars

Fast delivery from 32nd shop

Fast delivery from 32nd shop, I purchased a 32nd ClassicV2 book wallet case in Aubergine for my Samsung A51phone, this is a nice looking case with the phone sitting snugly inside & all the openings in the correct places.
Only one thing that niggles me is that this case is advertised as real leather but does not have a real leather logo embossed onto the case.

September 25, 2020
Unprompted review
Rated 5 out of 5 stars

I love my Motorola phone case

I love my Motorola phone case. Very good quality. Service was fast and great service all round. I would highly recommend this place. Should I need a new phone case I would definitely come back to this place.

September 17, 2020
Unprompted review
Rated 5 out of 5 stars

Had never ever heard of 32nd and bought…

Had never ever heard of 32nd and bought a Nokia 5.3 phone case online from them. The process was very easy to do, website easy to Navigate (unlike Amazon!) and order simple. Delivery was fast and the product is great! Would definitely recommend and use again!

Douglas Beattie : )

September 4, 2020
Unprompted review
Rated 5 out of 5 stars

Good choice obviously!

New phones for wife and I so ordered Burgundy A10 case for me. Quick delivery and very good quality product. Wife exercised 'spouse rights' and seized same. Have now ordered second case for me in black.

July 23, 2020
Unprompted review
Rated 5 out of 5 stars

S10 Leather Wallet Case

Great service & fast delivery. Leather wallet case is good quality & extremely good value for the money. I have no hesitation in recommending 32nd shop. Thank you.

July 22, 2020
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, well designed website, quality products with fair prices and next day delivery. Can't fault this company.

July 19, 2020
Unprompted review
Rated 5 out of 5 stars

Samsung A71(2020)blue wallet case .

Samsung A71(2020)blue wallet case .
First time used 32nd shop ..ordered late afternoon Wed15/7/20..arrived Friday 17/7/20..midday. £6.99 incl.free first class postage and packing. Excellent service and quality product. Will use co.again.

July 17, 2020
Unprompted review
Rated 5 out of 5 stars

Can't fault Them!

Good quality mobile accessories at reasonable prices. Quick delivery and email response times, also worth mentioning.

June 11, 2020
Unprompted review
Rated 3 out of 5 stars

Staff training issue

Well, the iPhone case I ordered arrived very quickly. However, it wasn't the one I ordered, so I got in touch with them and they responded very quickly with a return label to print out for return and refund.
However, the 'customer service' member of staff couldn't manage without sarcasm, saying that they were sorry that I felt it wasn't the same as on the website.
Although now have my refund, I'm sorry to say that i feel that I won't be using them again.

March 19, 2020
Unprompted review
Rated 5 out of 5 stars

Apple iPhone 7 premium leather book…

Apple iPhone 7 premium leather book wallet in tan. Also a Iphone SE case. Both were exactly as described and great products.They arrived really speedily and I’ve had some really helpful customer service over an issue (I pressed the wrong button when ordering !) which was sorted out quickly and politely - full marks to this company- I would definitely recommend them. Just one suggestion in that if indeed all the iPhone 7 cases in fact do also fit the iPhone 8 phones, it would be helpful if that could be made clear on your website? Thanks again.rs

December 28, 2019
Unprompted review
Rated 5 out of 5 stars

Express Service

I ordered a wallet style phone case in purple for my iPhone 8. It only cost £7,99 and it is of very good quality.
Not only that the P & P was free and the case arrived in less than 24 hours. Perfect service. I highly recommend this company.

November 17, 2019
Unprompted review
Rated 5 out of 5 stars

Good Choice, Quick Service, Very Reasonable Prices

Lovely phone cover for just £10 inclusive of p+p. I'd previously purchased one from another company for £18 and it fell apart after less than two months (got a refund after complaining)! Read lots of good reviews about 32ndshop so purchased replacement with them.

August 28, 2019
Unprompted review
Rated 5 out of 5 stars

Ordering very easy to do

Ordering very easy to do, Placed an order for a mobile phone case and arrived the next day excellent case and very fast service would definitely recommend very pleased !

August 15, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look