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Review summary

Created with AI, based on recent reviews

Considering 229 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and engaging teaching styles, which make the learning experience enjoyable and easy to understand. The courses themselves are frequently described as excellent, thorough, and well-structured, providing valuable information and a smooth user experience. However, some people were dissatisfied with the exam wording, finding it ambiguous and designed to confuse, and a few others mentioned issues with the administrative process, such as delays in processing paperwork or system errors regarding course completion.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff. Customers frequently praise instructors for... See more

User experience

Reviewers highlight positive aspects of user experience, particularly praising the well-explained and... See more

Service

Users describe positive interactions with service. Customers frequently praise the thorough and clear course... See more

Quality

Clients share positive opinions on quality. Customers consistently praise the excellent content and delivery... See more

Product

Consumers generally express satisfaction with the product. Many reviewers found the courses to be good, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve taken first aid and refresher courses over 17 years, I can honestly say Craig has kept me learning! There’s new things I’ve learned and new levels of clarity and confidence I’ve gained through th... See more

Company replied

Rated 5 out of 5 stars

Very thorough course delivery by Silvian Marin, went through all the main points very clearly and very well. As the course was delivered online, it would make it a bit easier if workbook was emailed... See more

Rated 5 out of 5 stars

Completed my 2 days SMSTS refresher course with Sam Hicton and i can only say that the patience and professionalism that he's approached everyone with is more than an asset to this company. Being... See more

Company replied

Rated 5 out of 5 stars

Attended a 3 day FAW course last week. The trainer was Lee Warren and he was outstanding. His background as a first responder filtered through and gave you a perspective that you just don't get from t... See more

Company replied


Company details

  1. Educational Institution
  2. Career and Education Provider
  3. Class
  4. Education Center
  5. Training School

Written by the company

Morson Nexus connects learning, development and workforce strategy to build stronger teams and smarter careers. From entry-level training to reskilling and AI-enabled learning, we close today’s gaps and prepare for tomorrow’s. We make skills strategic. We make development continuous. We make people future ready. As part of Morson Group, Nexus works alongside Morson Praxis (consultancy), Morson Edge (talent) and Morson Vital (deployment) to help businesses grow with confidence and capability. Build the skills that power your future.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

First aid training 3 day course

I’ve taken first aid and refresher courses over 17 years, I can honestly say Craig has kept me learning! There’s new things I’ve learned and new levels of clarity and confidence I’ve gained through the way Craig delivered the course. Concentrating on what’s important to a first aider, rather than going to deep into areas that aren’t required and can clog up your brain, meaning that you may miss vital information. Very useful, very well delivered

November 12, 2025
Unprompted review
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Reply from Morson Nexus

Your feedback means a lot—thank you! We’re glad Craig helped you learn new things and feel more confident as a first aider.

Rated 5 out of 5 stars

Very professional staff, especially Craig

I have done the 3 days First Aid training with Craig in Gildersome, Leeds. He was very proffesional, kept it simple and easy to understand. Would definitely recommend.

November 12, 2025
Unprompted review
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Reply from Morson Nexus

Thanks for recommending us! It’s great to know Craig delivered a professional and easy-to-understand training experience.

Rated 5 out of 5 stars

Essential First Aid Training

The first aid course was highly informative and practical. The instructor explained everything clearly, and the hands-on sessions made it easy to understand how to respond in real emergencies. I now feel much more confident in providing basic first aid. Highly recommended for everyone!

October 23, 2025
Unprompted review
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Reply from Morson Nexus

Thank you so much for your fantastic review!
We’re thrilled to hear that you found the First Aid course both informative and practical. It’s great to know the instructor’s clear explanations and hands-on approach helped build your confidence in responding to real emergencies. That’s exactly the outcome we aim for!
We really appreciate your recommendation and hope to see you again on another course soon.

Rated 5 out of 5 stars

SMSTS Course

Course was well delivered by Dave Hall. All content was covered in a timely manner.

November 7, 2025
Unprompted review
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Reply from Morson Nexus

Thank you for your feedback!
We’re glad to hear that you found the course well delivered and that all content was covered efficiently.
Thanks again for choosing 3B Training—we appreciate your review and hope to see you again soon!

Rated 5 out of 5 stars

A very enjoyable course

An overall fantastic course.
After a slow start the course, it ended up being an enjoyable experience.
The difficulties often felt with online courses were countered brilliantly by the instructor Dave Hall, who was engaging and entertaining throughout the process.

November 7, 2025
Unprompted review
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Reply from Morson Nexus

Thank you so much for your lovely feedback!
We’re delighted to hear that the course turned out to be such an enjoyable experience for you. Online learning can sometimes be challenging, so it’s fantastic to know that Dave Hall’s engaging and entertaining delivery helped overcome those difficulties. We’ll be sure to pass your kind words on to him.
Thanks again for choosing 3B Training—we’re really glad you had a positive experience and hope to welcome you back again soon!

Rated 5 out of 5 stars

Great instructor

Great instructor, understood how to engage and keep the class interested. Regular breaks were essential and helped keep the focus.

November 7, 2025
Unprompted review
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Reply from Morson Nexus

Thank you for your feedback!
We’re so pleased to hear that the instructor made the course engaging and kept the class interested throughout. We completely agree—regular breaks are essential for maintaining focus, and it’s great to know that this helped enhance your experience.
Thanks again for choosing 3B Training. We hope to see you on another course soon!

Rated 5 out of 5 stars

brilliant course!

brilliant course!! Dave is a top bloke!

November 7, 2025
Unprompted review
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Reply from Morson Nexus

Thanks for the review!
We’re so glad you enjoyed the course—and we couldn’t agree more, Dave is indeed a top bloke! It’s great to hear that his delivery made a real impact on your experience.
Thanks again for choosing 3B Training. We hope to see you again soon!

Rated 5 out of 5 stars

first day felt long then after was…

first day felt long then after was pretty good dave hall was very good

November 7, 2025
Unprompted review
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Reply from Morson Nexus

Thank you for your feedback!
We’re glad to hear that after a slow start, the rest of the course picked up and turned into a positive experience. It’s great to know Dave Hall made a strong impression—he’s known for delivering engaging and effective training, and we’ll be sure to pass your comments on to him.
Thanks again for choosing 3B Training, and we hope to welcome you back in the future!

Rated 5 out of 5 stars

We had Dave Hall as the examiner

We had Dave Hall as the examiner

He gave the presentation in a manner that was fun and informative quite efficient also.

The 5 days flew in

November 7, 2025
Unprompted review
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Reply from Morson Nexus

Thank you so much for your kind words and for taking the time to leave a review!
We’re thrilled to hear that you enjoyed the course and that Dave Hall made the experience both fun and informative. It’s great to know the five days flew by—that’s always a good sign! We’ll be sure to pass your feedback on to Dave, who will be delighted to hear it.
Thanks again for choosing 3B Training. We hope to see you again soon!

Rated 5 out of 5 stars

Dave Hall was a great instructor

Dave Hall was a great instructor for the SMSTS course.

November 7, 2025
Unprompted review
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Reply from Morson Nexus

Thank you for your feedback!
We’re really pleased to hear that Dave Hall made a positive impact as the instructor for your SMSTS course. He’s passionate about delivering high-quality training, and it’s great to know that came through in your experience.
Thanks again for choosing 3B Training—we hope to see you again on another course soon!

Rated 5 out of 5 stars

good instructor

October 28, 2025
Unprompted review
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Reply from Morson Nexus

Thank you for your feedback!
We’re glad to hear you had a positive experience with the instructor.
Thanks again for choosing 3B Training—we hope to see you again soon!

Rated 1 out of 5 stars

The Asbestos Awareness course is awful…

The Asbestos Awareness course is awful for someone having to complete annually. Development of a shorter refresher course should be implemented. Some of the narrative was monotone and a considerable amount of the content is irrelevant if you have previous experience in the subject.
I felt 3 hours of my time wasted.

November 4, 2025
Unprompted review
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Reply from Morson Nexus

Thank you for taking the time to share your feedback on our Asbestos Awareness course. We're genuinely sorry to hear that your experience didn’t meet expectations.
We understand that annual refresher training should be efficient and engaging, especially for those already familiar with the subject. Your comments about the length and tone of the course, as well as the relevance of the content, are very valuable to us.
Your time is important, and we appreciate your honesty—it helps us improve. If you’d be open to discussing your experience further or sharing specific suggestions, we’d love to hear from you.

Rated 5 out of 5 stars

Did the course with Dave Hall

Did the course with Dave Hall, very informative 2 days and very easy to follow and absorb the information given

October 30, 2025
Unprompted review
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Reply from Morson Nexus

Thank you for your lovely feedback! We're so glad to hear that you found the course informative and easy to follow. It’s great to know that Dave Hall’s delivery helped make the content clear and engaging over the two days.
We really appreciate you taking the time to share your experience, and we hope to welcome you back to another course in the future!

Rated 5 out of 5 stars

sssts course…

the tutor made the course enjoyable and had great knowledge of the subject. course was well paced and the slides easy to follow. would highly recommend 3Btraining for future courses

October 30, 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Thank you for your lovely review! We're so pleased to hear that you found the SSSTS course enjoyable and well-paced, and that the tutor’s knowledge and delivery made a real difference.
It’s great to know the slides were easy to follow and that you’d recommend 3B Training for future courses—that means a lot to us!
Thanks again for your feedback, and we hope to welcome you back soon.

Rated 5 out of 5 stars

SSTS Course at 3B

the course was excellent, tutor (Dave Hall) was really good and explained everything needed. The zoom call worked flawlessly. would definitely recommend anyone wanting to do there SSSTS to sit theirs with 3B

October 30, 2025
Unprompted review
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Reply from Morson Nexus

Thank you for your brilliant review! We're so pleased to hear that you found the SSSTS course excellent and that Dave Hall delivered everything clearly and effectively.
It’s great to know the Zoom setup worked smoothly and that the experience was engaging throughout. We really appreciate your recommendation and hope to welcome you back to 3B Training in the future!

Rated 4 out of 5 stars

SMSTS 2 day refresher

I have just finished my 2 day refresher SMSTS course, i have done many over the year with this being the first one undertaken online, i am not always a fan of online course its sometimes more difficult to interact however this was fun, worked well and Dave our tutor was great. thumbs up

October 28, 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Thank you for your lovely review! We're so glad to hear that your first online SMSTS refresher course was a positive experience. We understand online learning can sometimes feel less interactive, so it’s fantastic to know that you found it fun, engaging, and effective.
Dave will be thrilled to hear your feedback—he works hard to make sure every session runs smoothly and keeps everyone involved. Thanks again for the thumbs up, and we hope to see you again on another course soon!

Rated 4 out of 5 stars

2 day SMSTS refresher

great presentation by a knowledgeable presenter

October 28, 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Thank you for your feedback! We're so pleased to hear you enjoyed the presentation and found the trainer knowledgeable. Delivering high-quality, engaging training is what we strive for, so it’s great to know that came across.
We appreciate you taking the time to share your experience and hope to see you again soon!

Rated 4 out of 5 stars

Course was interesting very clear and…

Course was interesting very clear and wasn't boring very involved and made it not intense dave hall was brilliant would recommend 3b training and dave again

October 28, 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Thank you for your lovely feedback! We're so glad to hear you found the course engaging, clear, and enjoyable—learning should never be boring, and it’s great to know we hit the mark!
Dave Hall will be thrilled to hear your comments. His ability to keep things involved and relaxed really helps make the learning experience more effective.
Thanks again for recommending both Dave and 3B Training—we’d love to welcome you back on another course in the future!

Rated 5 out of 5 stars

Good course

Well constructed, tutor knowledgeable and varied teaching aids helped

October 28, 2025
Unprompted review
Morson Nexus logo

Reply from Morson Nexus

Thank you for your feedback! We're really pleased to hear that you found the course well-structured and that the tutor’s knowledge and use of varied teaching aids helped enhance your learning experience.
We appreciate you taking the time to share your thoughts and hope to see you again on another course soon!

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