3 Peaks Cycles Reviews 54

The website was really easy to navigate. I purchased a QuadLock case that I had struggled to find elsewhere online - and at a great price too!

The parcel landed with me in less than 24 hours and I received updates when it was dispatched, with the courier ect.

Bonus, they have a great Customer Rewards scheme too. 10/10 would purchase from them again!

Great price and great service , my bikes are all retro modded so it’s great to grab a 9 speed bargain like this 12x23 sram cassette when I can , shame I didn’t see the 11x28 at the same time !!
Great job 👍

No pushy sales person. Knowledgeable, friendly and accommodating. Who knew you could have a test drive of a bike.

Ordered Ortlieb panniers and they were delivered exactly as promised.

Easy to order, fast delivery, brilliant price.
I thoroughly recommend 3 Peaks.

My experiences at the shop and cafe have always been good and their product range is great. I recently raised the issue that there was no shop phone number or email on the website and the owner called me straight back. Hopefully a number will now be added. So I've ordered my new Arkel bike bag and hope to call back into the store soon. Keep up the good work!

I like the physical shop and pop in when I'm up that way. The virtual shop is nearly as friendly. Good range of relevant stuff and DPD delivery too. What's not to like?

Excellent service I ordered a Bosch electric bike charger late on Thursday I received all the tracking information on the Friday and received the charger on the Saturday to Northern Ireland...more than happy with the experience 😀

I work with this company in a professional manner, and have always had good experiences chatting to staff-members.

Mick and Alastair are within my usual experience, and I enjoy a good laugh with each of them - great guys!

Ordered gravel bike bar tape, package came open and tampered with part missing, was just going to write it off and not use again. But they have kindly sent another one. Thankyou

Very good shop for bike and coffee lovers. Nice, well trained people that are happy to help. Everything you need for your day out on your bike.

Are absolutely useless waste of time order the bike through V12 finance got confirmation on the Friday saying thank you for your order will be dispatched in seven days only to have a phone call on Monday saying we will have to cancel your order. No explanation. Apart from we made a mix up would never even dream of using theses guy’s again I paid £800 and deposit. Have my finance agreement signed ready to go. I’m going to have to speak to the finance company to try a get this search removed as it will show on my credit file. It’s a big joke stick to the bigger companies if I was you or it will cost you just like it did me!
(Their response says it all once they realised they said! it was 4 days later not straight away. Plus you say I tuck it fine an seemed happy you could see that over the phone? Gutted I was but you never left me much choice hi where cancelling your order we made a mistake. Did you expect me to say no your not lol the company is a joke me an V12 finance did a quick Google search I noticed you still have the bike’s up for sale on eBay an on your site at a higher price disgusting

Small group of women doing Way of the Roses, coast to coast.
Stopped here for help to replace bike brake blocks and buy spare parts etc.
Unfortunately the two male members proved to be most Unhelpful and patronising!
I suspect if we had been male we would have received a more helpful response.
Ps. The shop at the time of our visit was virtually empty and it wasn’t just the fact that the staff couldn’t be bothered to help fix the brake blocks, but generally the condescending attitude towards us.
I certainly won’t be recommending or visiting this bike shop again.

I was looking for a new saddle and grips to upgrade my wife's bike and found the specific products I wanted buy here. I phoned the shop before placing an order as I needed some guidance regarding sizes and compatibility of the products I required. I spoke to Alistair, who I found to be most knowledgeable and helpful with advice. They had everything I needed in stock. The order was dispatched next day and Royal Mail did the rest.

So, all good, plus, I don't feel so guilty for shopping online when I know that I'm supporting a small business running a real brick and mortar retail outlet.

We agreed £35 for 4 hour hire of a four year old DMR Diamondback LUX 27.5 HT EMTB but due to a comms breakdown I accepted a new Benno step through E-bike. After 30 minutes I took it back and the guy upstairs immediately brought me the DMR bike. The next three hours up Giggleswick Scar, Feizor, riverbank to Horton and back over Malham Moor was brilliant!

Super fast delivery, great comms and very competitive prices. A great little indy bike shop doing a great job during difficult times.

Just ordered on 21 march 4pm a bosch chainring 20t with express 24h delivery and still not arrived on 25 march,just i tried to contact with support and they linked the website webpage for not guaranteed that time but i expect maxim 3 day delivery and not 1 week or more.Also couldn't log back to website for check my order where is it ,i tried to create a new acc but wasn't there my order with same email adress this was a nightmare.Just they sent the tracking information later after my message to them :(((( My advice if you can just order from somewhere anywhere else because no will arrive your item even in one week with express royal mail delivery.

Made a small online purchase of a neck warmer to collect the following day. Mick emailed me in the morning to apologise for it now being out of stock. I called in the shop and he let me chose a more expensive one at no extra cost. Much appreciated.
Excellent customer focus from this independent and well stocked cycle business…and the cakes looked pretty tempting too !

Might be different face to face but very poor service ordering a bike for delivery. Customer service is non existent. No email to confirm the order. No tracking details provided until requested. Courier didn’t even collect the bike in the same week as it was ordered (on a Tuesday) and it still hasn’t turned up at the end of the following week. Staff member I spoke to seemed to think it was acceptable that it’ll turn up in “a few days”. It’s like dealing with children.