3 Peaks Cycles Reviews 54

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Bought a gravel bike with accessories, brilliant service by knowledgeable staff, bike is spot on. Delivery of accessories as promised and really well packaged. Great coffee in the cafe too! Highly re... See more

Rated 5 out of 5 stars

Ordered a replacement Newmen freehub and it arrived the next day without any issues. Great communication and advice from a great bike shop. Would certainly buy from here again!

Rated 5 out of 5 stars

We popped in whilst on holiday with our little dog Missi for breakfast . We where warmly met by the owner who later give me some good advice if I was heading down the battery bike route ( once older... See more

Rated 2 out of 5 stars

Rented two bikes from here, one of which repeatedly punctured for no apparent reason. No repair kit issued by shop as per its offtherails website (only later found they had more than one site) hence... See more

Company details

  1. Bicycle Store

Information provided by various external sources

3 Peaks Cycles is a family run business established in 2005 in the Yorkshire Dales town of Settle. We pride ourselves on customer service and offering the widest range of bikes, parts, accessories and clothing possible. We are a Specialized, Orange, Bianchi, Genesis and Ridgeback dealer.


Contact info

4.2

Great

TrustScore 4 out of 5

54 reviews

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Replied to 66% of negative reviews

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Rated 2 out of 5 stars

Unwilling to discount rental for a bad day due to repeated bike punctures

Rented two bikes from here, one of which repeatedly punctured for no apparent reason. No repair kit issued by shop as per its offtherails website (only later found they had more than one site) hence we ended up mostly spending our time waiting by the side of the road for the manager to repair it himself. Although happy to pay the majority of the full amount, we felt we deserved at least some kind of discount for the problematic bike tyre but this was refused by the manager.

October 19, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent buying experience

I recently purchased a Ridgeback Voyage Cycle from 3 Peaks. I particularly wanted one finished in Gloss Black as the 2015 model is now Metalic blue. 3 peaks still had a few in Black finish and also on offer as well!
I managed to save approximately £180 against the 2015 price. The delivery service was super fast and considering it was coming from Yorkshire to Wirral on Merseyside I was really surprised at how quickly it arrived. The staff were extremely helpful and I would recommend 3 Peaks as First Class. I would definately buy from them again. I am extremely happy with my purchase.
Me J Tesseyman, Wirral.

March 17, 2015
Unprompted review
Rated 5 out of 5 stars

great shop

Fantastic and personal service. Staff are very knowledgeable and helpful. I have bought many items from here and never been disappointed. Thoroughly recommend the shop.

March 14, 2015
Unprompted review
Rated 5 out of 5 stars

Great well stocked shop!

Great range of bikes for all budgets and all cycling types. Fabulous clothing and accessories ranges. Helpful, knowledgeable staff too!

March 13, 2015
Unprompted review
Rated 5 out of 5 stars

Bike ride saved

Thanks so much for sorting out our mechanical issues on our recent trip to the dales it saved out ride. Top service and couldn't have been more helpfull!

March 13, 2015
Unprompted review

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