4gadgets.co.uk Reviews 

14,908
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and condition of the products, often noting that items appear brand new or even better than expected for their grading. Many appreciate the competitive pricing, finding good deals and higher trade-in offers compared to other places. The delivery service is frequently highlighted for its speed, efficiency, and clear communication regarding postage and tracking. However, some customers also noted issues with product condition not matching the description, such as receiving phones with unexpected scratches, dents, or even a completely flat battery. A few other people also felt that the delivery service did not meet expectations, with instances of delayed delivery or being charged for premium services that were not provided. There were also mentions of receiving the wrong phone model or experiencing issues with trade-in offers being significantly lowered due to alleged non-existent problems.

What people talk about most

Product

People report positive experiences with product, often noting that items, especially phones, arrive in... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently receiving phones in excellent or... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the swift and prompt delivery... See more

Service

Consumers find service to be positive, with many reviewers describing it as exceptional, excellent, and... See more

Price

Customers consistently note positive experiences with price, often finding clear, competitive, and fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

always bought phones from this retailer never had problem always good product at good price. Bit disapointed on this occasion as box was ripped and phone wasnt in packaging properly (looked like every... See more

Company replied

Rated 5 out of 5 stars

Super experience from start to finish. Website is easy to use, prices are clear and competitive with no add ons at the final checkout. Large selection of items. Very fast dispatch with excellent comm... See more

Company replied

Rated 5 out of 5 stars

Yet another fabulous experience & service provided by 4 Gadgets which has again been 'above and beyond'.Fantastic quality IPhone15 for my son for Christmas..promptly delivered with an additional up t... See more

Company replied

Rated 5 out of 5 stars

Recently was quoted for a trade in of £70 after a couple of other places offered considerably less. Agreed to trade in and received prepaid postage label within 24 hours. Packed and dispatched to 4gad... See more

Company replied


Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Electronics Store
  4. Telephone Company
  5. Used Computer Store

Written by the company

Here at 4gadgets we pride ourselves on selling quality items at great prices. As an experienced seller in the mobile phone and tablet industry over the last 5 years we know what our customers want and we make sure we provide. Our strict quality assessments of each unit make sure that every item we sell is exactly as described. If we say a handset is in pristine condition, the handset will be in pristine condition. In the unlikely case you ever do have an issue, or you would like any further information, our dedicated and friendly customer service team are always here to help. You can contact us Monday-Friday between 9.00am-5.00pm on 0800 111 4458 or alternatively via email any time at sales@4gadgets.co.uk

4gadgets

Written by the company

365 Day Warranty
We are so confident we offer the best quality gadgets that we even offer a 30 day money back guarantee and a whopping 365 day warranty exclusive when ordering direct only.
Free Tracked Returns
If you are unhappy at all with your purchase simply pop the gadget back in the packaging, put it in the pre-paid returns envelope found in the box and pop it in the post back to us. Simple as that! Very simple, fully tracked, insured and best of all FREE!
Free Next Day Delivery
As we use FREE next day delivery couriers, we can guarantee all orders received before 3pm will be delivered the next working day (UK only).
Weekend Delivery
If you really need your item delivered over the weekend, fear not, as we can organise this for you. Just let us know on the order page and we can make sure your item is delivered on Saturday or Sunday- whatever you prefer!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

15K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(14,908)

139 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought Samsung galaxy s24ultra…

Bought Samsung galaxy s24ultra excellent condition one, the mobile was looks pristine condition received it, surprised really great mobile condition

August 23, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you so much for your review.

Kind regards
4gadgets

Rated 5 out of 5 stars

good service and quality

all as described and so far very pleased

August 21, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Pete,

Thank you for review. Do not hesitate to contact us if you require assistance.

Kind regards
4gadgets

Rated 5 out of 5 stars

Excellent Trade-in Service

Recently was quoted for a trade in of £70 after a couple of other places offered considerably less. Agreed to trade in and received prepaid postage label within 24 hours. Packed and dispatched to 4gadgets and within a couple of days my PayPal account was credited with full amount quoted. Was kept informed during whole process. No hesitation in recommending this company for trade ins

September 1, 2025
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you Karen!

Glad to hear that you are a fan of our Trade In process.

Kind regards
4gadgets

Rated 5 out of 5 stars

This is the 3rd iPhone I've ordered…

This is the 3rd iPhone I've ordered from 4gadgets over the years. They come as advertised (I always order pristine condition) and on time. Happily recommend them.

August 18, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your repeat custom Chris, this means a lot to us.

Have a good day!

Kind regards
4gadgets

Rated 1 out of 5 stars

Lack of accountability and terrible service

I placed an order on Friday before 3 PM and paid an extra £10 for guaranteed Saturday delivery as it was a birthday present. When the delivery didn't happen, I called the courier (DPD) who informed me that 4gsdgets had only paid for standard delivery, not the Saturday service I was charged for.
​I immediately sent an email to 4gsdgets on Saturday to complain. By some "magic," the item was then delivered on Sunday. Despite this, they never admitted their mistake. I was charged for a premium service that was never provided, which ruined a special occasion. Their lack of accountability and misrepresentation of delivery options is unacceptable.

August 15, 2025
Rated 5 out of 5 stars

Very good company

Very good company, fast delivery, item packed well,second time purchase 100%recommended.

August 12, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your returning custom Lisa.

Kind regards
4gadgets

Rated 5 out of 5 stars

All fine

All fine. Phone fine. Delivery fine. Fine

August 12, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your order and your review Martin.

Kind regards
4gadgets

Rated 5 out of 5 stars

Good company

Product as advertised arrived next day well packed transfered old data with no problem. Had a problem after samsung software upgrade could not reset, sent phone back was returned next day worked perfect since, will deal with again.

August 5, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

We are glad we could resolve this issue for you Mick.

Please contact us if you require further assistance.

Kind regards
4gadgets

Rated 5 out of 5 stars

Fast delivery time

Fast delivery time

July 25, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello David,

Thank you for your order.

If you place your order before 3pm Monday to Friday we will deliver next day. If ordering to Scotland or N. Ireland this may take up to 2 days.

Kind regards
4gadgets

Rated 5 out of 5 stars

s23ultra fair condition

the phone is great very clean no scratches for a fair condition i dont use the phone alot the battery lasts all day so i am well pleased thank you

July 21, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your purchase and review.

Kind regards
4gadgets

Rated 5 out of 5 stars

On time delivery

On time delivery, as expected the product in pristine condition.

July 17, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello,

Thank you for the feedback.

Kind regards
4gadgets

Rated 1 out of 5 stars

locked phone

I bought a Samsung 24+ from back market the phone looks to have either been stolen or traded in while still on contract. The phone has been totally locked and is now unusable.

July 25, 2025
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Michael,

Thank you for your review.

I sincerely apologise you experienced this issue. This is an extremely rare occurrence however can occasionally happen.

I understand that you received a replacement Handset and that our Manager Billy also reached out to you regarding the problem you encountered .

Please do not hesitate to contact us if you require further assistance.

Kind regards
4gadgets





Rated 5 out of 5 stars

I'm very satisfied

It's the first time when I bought from 4gadgets.co.uk
I'm extremely satisfied. I wished to know you earlier.

July 12, 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

That's great to hear, thank you!

Kind regards
4gadgets

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