4 Living Reviews 

620
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Ttust Pilot have failed miserably. They get zero stars. I advised them on 10 May 2026 that this company 4 Living went bankrupt per my review of that date yet Trust Pilot sends a request for a review.... See more

Rated 5 out of 5 stars

The item we ordered was out of stock. We were immediately contacted and given options (wait, cancel / refund). We decided to wait. Good comms throughout the waiting period. Delivered when they... See more

Rated 1 out of 5 stars

If this company manages to remove this review too, then it'll be the third they've succeeded in having removed. Do not buy anything from them. Hi Sophie Whiting, 4living has flagged your re... See more

Company replied

Rated 1 out of 5 stars

I keep getting asked to review a product which I’ve been awaiting for ages. They don’t respond to queries unless you go online. I’ve now had the same reason for delay given at least twice & am losing... See more

Company replied

Company details

  1. Furniture Store

Written by the company

4 Living is a leading UK retailer of premium solid wood furniture, specialising in timeless designs from world-renowned brands. We are proud to be one of the UK’s trusted Ethnicraft stockists, offering the full collection of Ethnicraft oak, teak, and walnut furniture with free premium home delivery across the UK and Ireland. Alongside Ethnicraft, we also offer handpicked collections from Skovby, Hudson Living, Zuiver, Kluskens and other leading European brands. Our range includes dining tables, sideboards, lighting, organic bedding, clocks, and rugs — all chosen for their quality and sustainability. With over 20 years of experience and an Excellent rating from our customers, 4 Living is committed to personal, reliable service and seamless delivery — from our warehouse to your home.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

620 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 45% of negative reviews

Typically replies within 1 month

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2.7

All reviews

(620)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Personal service

Long delivery time because of their supplier but delivery was easy to organise, item unpacked and packaging cleared away.

November 6, 2017
Unprompted review
Rated 2 out of 5 stars

Disappointed

Disappointed. Bought a Conran 2 seater sofa to complement a 3 seater Conran sofa bought years ago at House of Frasers. (Model 59th Street). Unfortunately the new Sofa has a number of problems...
* Poor communication prior to initial delivery. I had to chase them to figure out when it would be eventually be delivered.
* the side tubular cushion were the wrong size. (Far too big). This doesn't make sense to me: If it's a really Conran, how can they get a classic original Conran design wrong? 4Living agreed to send over new cushions but I had to give them dimensions of the original ones... they shouldn't have to ask customer what the size is. (The photos on their website show it in the correct sizes!).
* the new side cushion sent over are now too short by about 3 inches...I can't be bothered complaining anymore. They are also made of a very bad filling compared to the originals.
* delivery of the new cushions took ages and I had to keep chasing them...
* the only compensation for this was £70 cash back on a £1400 sofa. The person dealing with my problems even told me I was getting a great deal! Seriously?
* the material on the new sofa is prone to staining and can't be washed. Now this could be due to the type of fabric I chose, but my original sofa is still looking fabulous after more than 10years.... whereas the new one is looking all stained after a few months! I spent £1400 (oh they did refund a whopping £70 for the inconvenience of the cushions)
* a discount was advertised on the picture of the sofa on their website but I couldn't use it.

I've wasted my money, I won't be buying again from them.
2 stars instead of one because they did acknowledge the issue and tried to fix it... poorly but they tried.

November 5, 2017
Unprompted review
4 Living logo

Reply from 4 Living

Dear Mr Imbert, I am sorry to hear the replacement cushions we arranged with Conran are still not satisfactory and that the sofa isn’t 100% the same as the one you bought 10 years ago. Conran has advised that in the last 10 years they have made some small changes and have a new manufacturer for their 59th street sofas. I will pass on your feedback to them. Kind regards, Roger

Rated 5 out of 5 stars

Very pleased

Love the furniture I ordered from the site. Customer service has been excellent, start to finish. Very pleased, will certainly consider buying from 4Living again.

October 27, 2017
Unprompted review
Rated 4 out of 5 stars

Slight issue in the fact that the …

Slight issue in the fact that the website read as though the bed came with a mattress. It didn't. I have explained this to the gentleman via email and have since checked the website. It now no longer reads as it did and is clear. It's nice to have a company listen to the customer and make changes on the back of comments. Very well handled, excellent service, lovely bed!! Many thanks!

October 23, 2017
Unprompted review
4 Living logo

Reply from 4 Living

Thank you Beverley! Appreciate your feedback. All the best, Roger

Rated 5 out of 5 stars

Excellent Service

Anya was really helpful when I rang to place an order. It arrived earlier than expected and was well packaged. Thank you

October 20, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful staff and I am very happy with my purchase. Any issues were resolved quickly and efficiently. I would definitely recommend.

October 11, 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Fantastic company, fantastic service, fantastic delivery team. There was a slight delay with my order but all communication, thanks Roger, was quick and informative. I couldn’t be happier with our purchase, the ethicraft furniture is truly beautiful.

October 6, 2017
Unprompted review
4 Living logo

Reply from 4 Living

Thank you Ms McDonald! We really appreciatie your positieve feedback. We agree the Ethnicraft oak Bok chairs are beautiful! Warm regards, Roger, Anja, Naomi.

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