Ttust Pilot have failed miserably. They get zero stars. I advised them on 10 May 2026 that this company 4 Living went bankrupt per my review of that date yet Trust Pilot sends a request for a review.... See more
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See what reviewers are saying
The item we ordered was out of stock. We were immediately contacted and given options (wait, cancel / refund). We decided to wait. Good comms throughout the waiting period. Delivered when they... See more
If this company manages to remove this review too, then it'll be the third they've succeeded in having removed. Do not buy anything from them. Hi Sophie Whiting, 4living has flagged your re... See more
Company replied
I keep getting asked to review a product which I’ve been awaiting for ages. They don’t respond to queries unless you go online. I’ve now had the same reason for delay given at least twice & am losing... See more
Company replied
Company details
Written by the company
4 Living is a leading UK retailer of premium solid wood furniture, specialising in timeless designs from world-renowned brands. We are proud to be one of the UK’s trusted Ethnicraft stockists, offering the full collection of Ethnicraft oak, teak, and walnut furniture with free premium home delivery across the UK and Ireland. Alongside Ethnicraft, we also offer handpicked collections from Skovby, Hudson Living, Zuiver, Kluskens and other leading European brands. Our range includes dining tables, sideboards, lighting, organic bedding, clocks, and rugs — all chosen for their quality and sustainability. With over 20 years of experience and an Excellent rating from our customers, 4 Living is committed to personal, reliable service and seamless delivery — from our warehouse to your home.
Contact info
1A Isetta Square, 35 New England Sreet, BN14GQ, Brighton, United Kingdom
- +44 (0)1273 257085
- hello@4living.co.uk
- www.4living.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 45% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Personal service
Long delivery time because of their supplier but delivery was easy to organise, item unpacked and packaging cleared away.
Great service
excellent service
The service from 4Living was second to none every step of the way. I would highly recommend.
Great communication and service
Great communication and service. I love the trays I bought from them. Highly recommended.
Good quality product (walnut coffee …
Good quality product (walnut coffee table). Well made and delivered on time.
Disappointed
Disappointed. Bought a Conran 2 seater sofa to complement a 3 seater Conran sofa bought years ago at House of Frasers. (Model 59th Street). Unfortunately the new Sofa has a number of problems...
* Poor communication prior to initial delivery. I had to chase them to figure out when it would be eventually be delivered.
* the side tubular cushion were the wrong size. (Far too big). This doesn't make sense to me: If it's a really Conran, how can they get a classic original Conran design wrong? 4Living agreed to send over new cushions but I had to give them dimensions of the original ones... they shouldn't have to ask customer what the size is. (The photos on their website show it in the correct sizes!).
* the new side cushion sent over are now too short by about 3 inches...I can't be bothered complaining anymore. They are also made of a very bad filling compared to the originals.
* delivery of the new cushions took ages and I had to keep chasing them...
* the only compensation for this was £70 cash back on a £1400 sofa. The person dealing with my problems even told me I was getting a great deal! Seriously?
* the material on the new sofa is prone to staining and can't be washed. Now this could be due to the type of fabric I chose, but my original sofa is still looking fabulous after more than 10years.... whereas the new one is looking all stained after a few months! I spent £1400 (oh they did refund a whopping £70 for the inconvenience of the cushions)
* a discount was advertised on the picture of the sofa on their website but I couldn't use it.
I've wasted my money, I won't be buying again from them.
2 stars instead of one because they did acknowledge the issue and tried to fix it... poorly but they tried.

Reply from 4 Living
Communication from start to end was 5 …
Communication from start to end was 5 star! Great service, well done!
Very pleased
Love the furniture I ordered from the site. Customer service has been excellent, start to finish. Very pleased, will certainly consider buying from 4Living again.
Lovely coffee table and super fast …
Lovely coffee table and super fast delivery : )
Slight issue in the fact that the …
Slight issue in the fact that the website read as though the bed came with a mattress. It didn't. I have explained this to the gentleman via email and have since checked the website. It now no longer reads as it did and is clear. It's nice to have a company listen to the customer and make changes on the back of comments. Very well handled, excellent service, lovely bed!! Many thanks!

Reply from 4 Living
Excellent Service
Anya was really helpful when I rang to place an order. It arrived earlier than expected and was well packaged. Thank you
Very happy with service and delivery
Very happy with service and delivery. Would not hesitate to order again.
Excellent service
Excellent service, very helpful staff and I am very happy with my purchase. Any issues were resolved quickly and efficiently. I would definitely recommend.
Very good customers service overall
Fantastic!
Fantastic company, fantastic service, fantastic delivery team. There was a slight delay with my order but all communication, thanks Roger, was quick and informative. I couldn’t be happier with our purchase, the ethicraft furniture is truly beautiful.

Reply from 4 Living
This company has been brilliant!
This company has been brilliant, they given me the highest customer service I could expect. They will be my first choice should I need to order again.
Well packaged and it arrived just as …
Well packaged and it arrived just as described and pictured
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