4 Living Reviews 

620
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Ttust Pilot have failed miserably. They get zero stars. I advised them on 10 May 2026 that this company 4 Living went bankrupt per my review of that date yet Trust Pilot sends a request for a review.... See more

Rated 5 out of 5 stars

The item we ordered was out of stock. We were immediately contacted and given options (wait, cancel / refund). We decided to wait. Good comms throughout the waiting period. Delivered when they... See more

Rated 1 out of 5 stars

If this company manages to remove this review too, then it'll be the third they've succeeded in having removed. Do not buy anything from them. Hi Sophie Whiting, 4living has flagged your re... See more

Company replied

Rated 1 out of 5 stars

I keep getting asked to review a product which I’ve been awaiting for ages. They don’t respond to queries unless you go online. I’ve now had the same reason for delay given at least twice & am losing... See more

Company replied

Company details

  1. Furniture Store

Written by the company

4 Living is a leading UK retailer of premium solid wood furniture, specialising in timeless designs from world-renowned brands. We are proud to be one of the UK’s trusted Ethnicraft stockists, offering the full collection of Ethnicraft oak, teak, and walnut furniture with free premium home delivery across the UK and Ireland. Alongside Ethnicraft, we also offer handpicked collections from Skovby, Hudson Living, Zuiver, Kluskens and other leading European brands. Our range includes dining tables, sideboards, lighting, organic bedding, clocks, and rugs — all chosen for their quality and sustainability. With over 20 years of experience and an Excellent rating from our customers, 4 Living is committed to personal, reliable service and seamless delivery — from our warehouse to your home.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

620 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 45% of negative reviews

Typically replies within 1 month

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2.7

All reviews

(620)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delighted

Delighted! We ordered a bench from 4living and their service has been excellent. We were kept informed about lead times once the order was placed, the delivery team were very friendly and professional and kindly put the furniture together for us, the customer service team led by Anja are fantastic. Rare to see a company committed to great service.
Thank You 4 Living!

March 23, 2018
Unprompted review
Rated 5 out of 5 stars

The process with this company was the…

The process with this company was the best I have experienced with a online purchase.During the bad weather we were contacted early advising a rescheduling and the purchase duly arrived on time.The delivery guys were excellent and as well as very competent they could not do enough and rounded off a perfect experience.Would now look at 4Living every time.

March 6, 2018
Unprompted review
Rated 5 out of 5 stars

Great customer service

Amazing local company. Very helpful team always willing to answer my questions.

Very pleased with my table and would definitely buy from them again!

February 26, 2018
Unprompted review
Rated 2 out of 5 stars

Very Poor Customer Service -Early last…

Very Poor Customer Service -Early last December 2017 I ordered 3 lovely Chinese lacquer tables from this company. I wanted them for the Christmas holidays and expected delivery. I paid in full - £568 and waited. No tables for Christmas and also no contact from the company with any explanation or apology. After Christmas I complained and asked for half the money back in case they went bust or something. They duly gave me half back on 29th December and a promise they would be delivered mid-January. This date came and went with no communication from the company. I complained again and was then told to expect the goods beginning of February. I was told there had been a problem in China and the factory had been closed down by the authorities. All this time, the company had been advertising these tables and even offered them in their sale, etc. !! Now we are at the end of February and still no tables and no communication or explanation again.
Nearly three months on and still no tables. Watch this space and beware!

February 25, 2018
Unprompted review
4 Living logo

Reply from 4 Living

Dear Ms Tovar, I am very sorry that your side tables have been so delayed due to a problem with the supplier which is why we refunded you 50% whilst you are waiting for them to finally become available again and be delivered to you. I am also very sorry that we hadn’t given you a new update these last weeks! As discussed we will be in touch with an update tomorrow. Kind regards, Roger

Rated 2 out of 5 stars

King size mattress ordered.

King size mattress ordered.
All went well until delivery when instead of the standard 2 man delivery with set up as promised only 1 man was sent. This left me having to help the driver drag the mattresses into the house, and then having to ring my Daughter to come and help leaving us both struggling to get them out of the boxes and upstairs.
Very disappointed with this Company.

Ann Robinson

February 23, 2018
Unprompted review
4 Living logo

Reply from 4 Living

Dear Ms Robinson, I am very sorry the delivery was not up to standard and only one man instead of two! I totally understand this was a disappointment. Should you ever decide to give us another chance then I hope we will be able to make it up to you and show you that we care about how we serve you. Kind regards, Roger

Rated 5 out of 5 stars

Marble Coffee Table

I ordered a marble coffee table from 4Living, unfortunately it was not in stock and I had to wait for 1 month for delivery. I looked at other shops online but I couldn’t find that same table at a better price so I was prepared to wait. 4Living kept me updated with the delivery dates, when the item came it was well packaged. Very happy with the table.

February 20, 2018
Unprompted review
Rated 5 out of 5 stars

Great service and furniture selection

My experience with 4 Living was great from start to finish.

I came across their website after searching online for a particular piece of furniture that I was struggling to find. After reading many positive reviews about 4 Living, I decided to go ahead with my purchase from their website.

They provided great communication throughout, and their delivery team were very polite, courteous and unpacked the furniture for me ... they even put it together!

I would recommend 4 Living and will use them again in the future without any hesitation.

February 18, 2018
Unprompted review
Rated 5 out of 5 stars

Skoby TV unit

Great customer service from start to finish. The TV unit purchased was delivered in time and the quality of the piece is superb. I will definitely use the company again.

February 14, 2018
Unprompted review
Rated 5 out of 5 stars

Mustique bedside table & lingerie chest

Beautiful, exceptional quality furniture, I am beyond pleased with my purchase, I only wish I could give more stars!
The customer service is old school, personal, helpful with a brilliant accommodating delivery service. I never bother with reviews, but simply had to with this company. Next time i need to shop, first look will be 4living .

January 27, 2018
Unprompted review

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