4x4works Reviews 

181
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 148 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, which fit perfectly and often exceed expectations. The service is frequently highlighted as excellent, with the team's extensive product knowledge and helpful, honest advice being particularly valued. Many consumers also appreciate the efficient ordering process and remarkably fast delivery, often receiving items sooner than expected. However, some people mentioned occasional delays with delivery, with items sometimes taking longer than anticipated to arrive. These instances were often attributed to carriers, such as DHL, though a few customers experienced extended waits for goods or tracking information.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting the high quality, good value, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the great, excellent, and brilliant... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their helpfulness and... See more

Order

Users describe positive interactions with order, highlighting an easy and slick ordering process, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Andy is always so responsive and helpful when we have queries or problems. He even liaises with the OEMs to resolve warranty issues. Prices are very competitive and products arrive well packaged and q... See more

Rated 5 out of 5 stars

Hi ! Collection of Drawersystem went smooth at Your Warehouse :-) Today final fitment, Also fitted X-Lifter Suspension system. Really Good Quality of Drawers, Looks fine in the back of my Def... See more

Rated 5 out of 5 stars

Andy is a very knowledgeable guy and a pleasure to deal with. We will continue to use and recommend 4x4 works. Andy wanted to be absolutely sure the lift kit selection was correct for our JDM Mazd... See more

Company replied

Rated 5 out of 5 stars

Andy has been very helpful on my two orders from you. He replies very fast, also outside normal business hours, and provides precise information and fast handling. I'm very pleased with Your cust... See more

Company replied


Company details

  1. Car Equipment Accessories Store

Written by the company

Premium quality 4x4 vehicle upgrades for leisure, work and overland. We import specialist products from all over the world. Brands include ARB, Front Runner, Terrain Tamer, Old Man Emu, Kut Snake, Safari Snorkel, Warn, Kaymar, Flashlube, SuperPro and many more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

181 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(181)

152 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Parts arrived quickly

Parts arrived quickly, even though we're way up North Scotland. I asked a couple of questions via Thier WhatsApp web chat and they were answered quickly. Great service. Cheers

September 1, 2025
Unprompted review
4x4works logo

Reply from 4x4works

Hey Pete, thanks for the great review! It's our pleasure to help you anytime and we do deliver all across the UK including the Scottish highlands and islands.
Cheers,
The 4x4 Works Team

Rated 5 out of 5 stars

Good advice over phone to help with…

Good advice over phone to help with choosing right product and very prompt delivery - order arrived next day

September 1, 2025
Unprompted review
4x4works logo

Reply from 4x4works

Hi Bennett, thanks for the great review. We are here anytime to offer product selection advice by phone, email, WhatsApp or chat.
All the best,
The 4x4 Works Team

Rated 5 out of 5 stars

Excellent service.

Entered incorrect post code on order, I e-mailed them and it was sorted straight away. Parts arrived quickly. Excellent service, I will definitely use them again.

August 25, 2025
Unprompted review
4x4works logo

Reply from 4x4works

Hi Timothy, thanks for the great review. We are here to help anytime with order issues and I'm glad that you were happy with our service.
All the best,
The 4x4 Works Team

Rated 5 out of 5 stars

Good product and quick delivery

Full spring and shock suspension ordered and was delivered promptly,
The vehicle now looks good and im happy with the seller

July 12, 2025
Unprompted review
4x4works logo

Reply from 4x4works

Hi Philip, thanks for the great review. Glad to hear that you are happy with your suspension package! Don't hesitate to get in touch anytime if we can help you.
All the best,
The 4x4 Works Team

Rated 5 out of 5 stars

Great communication and help!

Great communication and help with getting the right part, speedy delivery, and the product is great, exactly what we needed!

July 7, 2025
Unprompted review
4x4works logo

Reply from 4x4works

Hi Andrew, thanks for leaving us a great review! We are glad to hear that you are happy with your purchase, don't hesitate to contact us anytime if we can ever help you.
All the best,
The 4x4 Works Team

Rated 5 out of 5 stars

good knowledgeable people easy to deal…

good knowledgeable people easy to deal with

September 1, 2025
Unprompted review
4x4works logo

Reply from 4x4works

Hey Kenny, thanks for the great review! Wo do try our best of offer detailed technical advice and our staff our fully product trained. Hope to hear from you again in the future.
All the best,
The 4x4 Works Team

Rated 5 out of 5 stars

Iv ordered almost every thing I needed…

Iv ordered almost every thing I needed from them always nice to talk good advice 100 percent correct and timey delivery just perfect 👌 and will be ordering again

August 7, 2025
Unprompted review
4x4works logo

Reply from 4x4works

Hi Robert, thanks for the great review! It's our pleasure to help you and offer advice anytime. Our staff are technically trained and able to answer just about any question regarding our products.
All the best,
The 4x4 Works Team

Rated 5 out of 5 stars

Super reactive

Super reactive. Fast delivery.

August 29, 2025
Unprompted review
4x4works logo

Reply from 4x4works

Hey Patrik, thanks for the great review! Do let us know if we can help you anytime.
All the best,
The 4x4 Works Team

Rated 5 out of 5 stars

great 4x4 company

always really helpful, great costumer service and will always try to help his best whether it being deliveries or just a general question

August 29, 2025
Unprompted review
4x4works logo

Reply from 4x4works

Hey Aaron, thanks for the great review! As always, if we can help you anytime, don't hesitate to ask!
All the best,
The 4x4 Works Team

Rated 5 out of 5 stars

Professional service

Clear and prompt communication, safe delivery! Enjoy to order

July 26, 2025
Unprompted review
4x4works logo

Reply from 4x4works

Hi Andy, thanks for the great review! Don't hesitate to contact us anytime if we can help you or provide any product or technical support.
All the best,
The 4x4 Works Team

Rated 5 out of 5 stars

Brilliant communication

Brilliant communication, answers any query very quickly and resolved issues as quickly as possible

August 24, 2025
Unprompted review
4x4works logo

Reply from 4x4works

Hey George, thanks for the great review! We do try our best to answer quickly and we are usually available from early morning to late in the evening to assist with any questions or issues.
All the best,
The 4x4 Works Team

Rated 5 out of 5 stars

Excellent service

Excellent service, quick efficient great communication.

August 22, 2025
Unprompted review
4x4works logo

Reply from 4x4works

Hey Steve, thanks for your review! We do try our best to provide fast and detailed replies and tech support as needed.
All the best,
The 4x4 Works Team

Rated 5 out of 5 stars

No fuss shopping.

Great communication from the 4 x 4 team, items arrived as scheduled, and was of very good quality.
What more do you need!

July 15, 2025
Unprompted review
4x4works logo

Reply from 4x4works

Hi there, thanks for the great review! If we can help you anytime in the future, don't hesitate to get in touch.
All the best,
The 4x4 Works Team

Rated 5 out of 5 stars

Fantastic Service

I ordered a set of N4 underbody protection for a Grenadier. I was quoted about 5-8 week lead time from all the uk based suppliers. I ordered them online from 4x4 works after a phone call with their sales. I was promised dispatch within 2 days, The items arrived in Edinburgh about 5 days after the order . Absolutely delighted with the service .just to note there was no additional taxes or duties to pay, all prepaid by 4x4. I will definitely be ordering again .

August 22, 2025
Unprompted review
4x4works logo

Reply from 4x4works

Hi Heidi, thanks for the great review! Glad to hear that we were able to get your order to you quickly. Do let us know if we can help you at any time in the future, our Ineos Grenadier range is still growing!
All the best,
The 4x4 Works Team

Rated 5 out of 5 stars

Very good service

Team with a lot of knowledge who rock their business. Questions rapidly answered. Very friendly staff.

August 26, 2025
Unprompted review
4x4works logo

Reply from 4x4works

Hey Felix, thanks for the great review! We are here to help with product and tech support anytime.
All the best,
The 4x4 Works Team

Rated 5 out of 5 stars

ARB folding chair

As usual, first rate service and really quick delivery. Even on standard shipping, parcel arrived in under 24 hours, which is excellent. ARB folding chair was well packaged and the item was just what I hoped for.

August 19, 2025
Unprompted review
4x4works logo

Reply from 4x4works

Hey Paul, thanks for the great review! Don't hesitate to ask if we can help you anytime.
All the best,
The 4x4 Works Team

Rated 5 out of 5 stars

Excellent guys to deal with

Excellent guys to deal with. Responded to me out of hours to help me with a fast turnaround. Prices are lower than most also.

Thanks again

August 21, 2025
Unprompted review
4x4works logo

Reply from 4x4works

Hey Stephen, thanks for the great review! We are here to help you anytime and we keep an eye on our emails and messages until late into the evening.
All the best,
The 4x4 Works Team

Rated 5 out of 5 stars

Loads of honest and open advice

Loads of honest and open advice, the parts are were ordering need a bit of fettling to fit my vehicle and they were completely honest about what was required. Fast delivery too, I shall be ordering from them again, excellent service.

August 18, 2025
Unprompted review
4x4works logo

Reply from 4x4works

Hey Chris, thanks for the great review! Hopefully you got everything fitted as discussed, but if we can help you anytime don't hesitate to get in touch.
All the best,
The 4x4 Works Team

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