www.4x90.com Reviews 385

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Have been buying from 4x90 for about 10 yrs. Always happy with the speed of service and flexibility on custom mounts etc. Quality of products is good. As with any picture frames you 'get what you pay... See more

Rated 5 out of 5 stars

Goods- photoframes- were despatched quickly,excellently packed, and with an option of reporting any breakage if it occurred.. Time of delivery was sent via mobile phone, to within an hour, and ca... See more

Rated 5 out of 5 stars

Their prices are more than reasonable and the goods arrive promptly. Framing can be so expensive and for craft items where the more expensive framing options would price them out of the market the fr... See more

Rated 5 out of 5 stars

Good choice of colours and materials, in both pre and custom made frames. Obviously, custom made sizes are a bit more pricey - and I needed two of these as the posters were rather irregular sizes, but... See more

Company details

  1. Art Supply Store

Information provided by various external sources

We are 4x90.com, the UK's leading picture, poster and photo frame supplier! We have been an established frame supplier for 20 years and in those years have grown from a small local business to an online based company shipping frames nationally and internationally. 4x90.com offers a huge range of products including ready made and made to order frames, we sell business to business but we are also open to the general public and will happily ship to your customer, client or even your friends and family on your behalf! We offer a next day service on most of our ready made frames, and will even text or email you to let you know when your shipment will arrive, or you can track your order on line! We can also offer framing/fulfilment services for your pictures or prints, simply send us your artwork, and you will receive it back in your frame of choice, fully shrink wrapped and corner protected! At 4x90 we sell and manufacture anything from a basic clip frame, professional looking Aluminium frames, made to order wooden frames, custom card mounts and ornate frames, to outdoor Snap frames, A-boards and display items. We have huge stocks, large ranges of products as well as a manufacturing team that work hard to ensure your bespoke product is exactly what you have been looking for! Our main aim is to offer a great service and product at a low price! Our friendly team are available on the phone to help you, or you can order via our easy to use website. We have frames available to buy in packs, or individually and our unique custom framing programme allows you to design your own frame which we will then make to order! So whether your budget is as low as £1.00 per frame or if the sky is the limit, we will do our utmost to meet your requirements in terms of size, colour, style, material and lead time! Our clients come from every sector of business alongside picture frame wholesalers and retailers, within this broad range, we have recently supplied ...


Contact info

4.9

Excellent

TrustScore 5 out of 5

385 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

fast

fast, effcient, quality frames at a good price.

December 18, 2017
Unprompted review
Rated 4 out of 5 stars

A2 frames

I was really pleased with how quickly I received the three A2 frames I ordered. They were wrapped in plenty of bubble wrap. The frames were a nice quality. We were very disappointed that we had to go and purchase hanging hooks. I was also disappointed that i did not receive a reply to two e mails sent asking about the cost of glass as I did not read they had perspex in them. Deb

December 18, 2017
Unprompted review
Rated 3 out of 5 stars

Need a new delivery partner

Frames were fine, decent for the price and look nice. However the delivery was shocking - ukmail failed to deliver on 3 occasions, then finally just left the badly beat up box by the bins in the front garden. Amazing it wasn't stolen. Will avoid them in future unless they switch to someone else.

December 15, 2017
Unprompted review
Rated 3 out of 5 stars

Long time delivery

I placed a big order and I received half within one to two days which is perfect but the remaining order came staggered into two more deliveries and it took more than a week to receive the entire order.

Also, customer services where not answering to all my emails which was unnerving.

Said that, I used them previously and I never had a problem. Maybe it was a once of!!

December 12, 2017
Unprompted review
Rated 3 out of 5 stars

Customer service needs overhaul!

The picture frame ordered was perfect. HOWEVER the the order didn’t go to plan. Requested a Wednesday delivery from the offered dates and it was delivered on MONDAY; requested a different delivery address to the billing address which was confirmed on the email and then they delivered to the billing address after charging £5.95 . Now costing me further in time and fuel costs to take the frame to the recipient. I emailed them straight away to tell them what they had done and they’ve not had the decency to reply! VERY disappointed with their customer service!!

December 10, 2017
Unprompted review
Rated 5 out of 5 stars

Good value

Frames arrived promptly and well packed. Very pleased with the quality and a vey good price too!

November 26, 2017
Unprompted review
Rated 5 out of 5 stars

Great A1 size frame

Great A1 size frame. Had a small problem with the frame but you sorted it out immediately. I would recommend you and use you again.

November 19, 2017
Unprompted review
Rated 3 out of 5 stars

Frames good but the plastic cover is …

Frames good but the plastic cover is absolutely terrible-bad quality, bad work. Lots of scrathes, bubbles etc

November 10, 2017
Unprompted review
www.4x90.com logo

Reply from www.4x90.com

There is a protective film on each side of the Perspex, please remove this and it will be 100% Clear

Regards


Darren

Rated 3 out of 5 stars

Three stars

Very prompt service and convenient to be given a narrow time slot for delivery, rather than waiting indoors all day. Items came well packaged and I am generally happy with the quality. However, one of the frames was damaged (the aluminium frame was bent), although still usable. There was no damage to the packaging which suggests it did not occur during transit.

November 3, 2017
Unprompted review
Rated 1 out of 5 stars

Poor experience

Very difficult website but I persevered and ordered two photo frames and made payment. Next day I received an email to let me know that the items were out of stock and my money would be refunded if I didn't want an alternative product. (I didn't ) No apology at any point. Won't be using them again.

October 4, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look