aweful requested 1 car seat for infant and 1 for child car supplied on arrival had neither but due to late arrival hour had to use with children on lap tried to rectify and reconfirm requirement... See more
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See what reviewers are saying
We used A2B for the first time in January/February 2019 for a return journey to Manchester Airport. The fare quoted at the outset was reasonable and the day before we were due to leave we received a p... See more
Arrived in lanzarote met with charming smiling gentleman at desk.v helpful bus journey was quick but had to wait a little while on others.driver v helpful and polite . chat on website with mandie to c... See more
Company replied
Easy to book, that's if you remember to put your times in for arrival and departures, but even if you forget they still pick you up on time using your flight number in and out of Alicante airport.Text... See more
Company replied
Company details
Information provided by various external sources
Airport transfers and holiday taxis from A2B Transfers make it easy to get around on holiday. From airport taxis and holiday transfers to specialised taxi transfers.
Contact info
very Helpful and responsive
January 30, 2018
Unprompted review
Reply from A2btransfers
Dear Tracy,
Thank you for taking the time to leave us your positive review - we are so pleased you experienced our services this way.
Kind regards,
A2B Team
Meets expectations
January 30, 2018
Unprompted review
Reply from A2btransfers
Dear Peter,
Thank you very much for taking the time to show your support for our services - we are very pleased to learn you are satisfied with what we offer!
Happy travels,
A2B Team
Although our coach was quick to collect …
Although our coach was quick to collect us from airport we had paid for the express shuttle with a maximum of 4 stops this was not the case am hoping our return journey is what we paid for our booking reference was D1255251
January 30, 2018
Unprompted review
Reply from A2btransfers
Dear Heidi,
Thank you for your review. We noted that you booked via a Travel Agent and due to this we do not have contact details as all correspondence must be done via the Travel Agency. Would you be so kind as to inform them of your experience so that we can take this matter further. Thank you.
Best wishes,
A2B Team
Easy to use simple interface and good …
Easy to use simple interface and good price
January 26, 2018
Unprompted review
Reply from A2btransfers
Dear Peter,
We are very pleased you feel this way about our services, and we look forward to providing you with a transfer experience that is just as positive as your online one.
Many thanks,
A2B Team
i found it very easy to use
January 17, 2018
Unprompted review
Reply from A2btransfers
Hello there, Audrey!
We are very pleased you feel this way about our services, and we look forward to providing you with a transfer experience that is just as positive as your online one.
Many thanks,
A2B Team
Why are the prices going up yet the …
Why are the prices going up yet the exchange rates should make it cheaper? When the exchange rate was 2.7 YTL / £ I was paying about £8 each way for my trip Now the exchange rate is 5 YTL / £ I am paying £10. Tha is more than 100% increase in real terms.
I don't seem to be able to reply to the reply below, but Exchange rates cannot explain in this case the price going up. The exchange rates only justify a significant reduction in prices whereas the price in local currency has more than doubled. If that is due to partner changes then A2Btransfers need to look at the people who are doing their negotiations. I think it is more likely they are just taking advantage of the currency fluctuations to make more money.
January 15, 2018
Unprompted review
Reply from A2btransfers
Dear Andy,
Please be advised that the price differences can be based on various aspects such as the times of travel, partner changes, as well as exchange rates.
We do apologise for any inconveniences caused by this.
Kind Regards,
A2B Team
On many occasions we experience …
On many occasions we experience dangerous driving where the driver use the mobile phone.
Waiting to long for transport to take us to out hotel
January 15, 2018
Unprompted review
Reply from A2btransfers
Dear Saviour Abela,
Your feedback means a lot to us! Thank you for sharing your thoughts on the services we offer – the point raised has been included in our improvement strategies. Please do not hesitate to share your experiences with us in future!
Best wishes,
A2B Team
Online chat very helpful
Online chat very helpful, answered all my queries
January 9, 2018
Unprompted review
Reply from A2btransfers
Hello there,
We are very pleased you feel this way about our online service, we look forward to providing you with a transfer experiences that are just as positive as your online experience.
Happy travels,
A2B Team
I have just returned from madeira
I have just returned from madeira, I had booked with a company using monarch which went bust so everything needed to be altered, I did worry about transfers having read some bad reviews about this company. On arrival we were met by our driver who promptly showed us to our transport along wit 2 other couples going to different hotels, after a most informative drive by 1 of the most polite drivers we have ever had with perfect English we arrived at hotel. We were picked up following Friday 4.15 bang on time by a different driver equally as friendly and accommodating. I cannot rate this company high enough and have no reservations recommending them. Thank you a2b. I did not get the names of your drivers but we were picked up 24 nov. from easy jet 1971 and picked up from monte mar palace 1 dec. at 4.15 please convey our thanks to both drivers
December 4, 2017
Unprompted review
Reply from A2btransfers
Dear Mr Roberts,
This is fantastic to read. Thank you very much for the support and positive feedback. We are very pleased you feel this way about our services, and we look forward to continuing providing you with transfer experiences that are just as positive as what you have come to know.
Many thanks,
A2B Team
I will not. I repeat I will not trust this company
I WILL NOT trust this company. First of all I stayed in LAGUNA PARK 2 WHILE THE A2B booked me for LAGUNA PARK1. I told the agent in Tenerife airport that I stay in L.P2. So she said ok she will correct it. Last day of my stay I got a text to stay infront of L.P1 .I called the agent for A2B company told her where do you want me to wait , LP1 OR 2 she said 1. So here you go I went down the hill to LP1 30 min earlier and stayed infront of hotel LP1 for 50min no bus turned up. When I called the agent she told me the driver said I was not there. Did the bus come? How can I miss it while I was waiting out side in sun for the bus. The truth is that the driver went to PL2 not to PL1 . So I wont trust A2B company again. Spanish lier.
December 2, 2017
Unprompted review
Reply from A2btransfers
Good Day,
Our sincerest apologies for the experience you had and the great inconveniences this has caused you! Would you be so kind as to confirm the booking reference so that we may escalate this matter on your behalf?
Many thanks,
A2B Team
I was having a lot of problems - booking
I was having a lot of problems with my booking - what a fantastic person I had to make things easier - Mandie Kruger
I contacted her 3 or 4 times and every time she helped me out.
a very valued member of your team.
November 28, 2017
Unprompted review
Reply from A2btransfers
Dear Paul,
This is fantastic to read. Thank you very much for your positive review and we will be sure to pass on the compliment.
Kind regards,
A2B Team
great service,amended my bookings …
great service,amended my bookings without a fuss,highly reccommend
November 27, 2017
Unprompted review
Reply from A2btransfers
Hi there,
This is great news. Thank you for letting us know over here - we trust you will enjoy many more positive transfer experiences with us.
Warmest regards,
A2B Team
Mandie Kruger is a star
Mandie Kruger is a star! she has helped me out when i made a mix up with my booking. Got everything sorted for me. Thank you so much.
November 27, 2017
Unprompted review
Reply from A2btransfers
Good day,
It is too kind of you to leave us your great show of support over here - it is a privilege providing you with pleasant transfers and efficient assistance from our online chat.
Many thanks,
A2B Team.
Friendly service made booking a dream
Friendly service made booking a dream
I was a bit worried booking my transfers, but Hoppa made booking really easy; with it's step-by-step structure.
I did manage to make an error on my booking, but this was quickly resolved by a handy Hoppa Hero.
I definitely plan on booking with this service again.
November 16, 2017
Unprompted review
Reply from A2btransfers
Dear Tia,
This is fantastic to read. Thank you very much for the support and positive feedback - we trust your transfer experience will be just as successful as the online one.
Best wishes,
A2B Team
Reply from A2btransfers
Dear Mihaela,
Thank you for taking the time to leave us your positive review - we are so pleased you experienced our services this way.
Kind regards,
A2B Team
very professional and very helpful …
very professional and very helpful thankyou Mandie
November 14, 2017
Unprompted review
Reply from A2btransfers
Good day,
We are very pleased you feel this way about our services, and we look forward to providing you with a transfer experience that is just as positive as your online one!
Many thanks,
A2B Team
Failure
Failure
Failed to provide return transfer from hotel to airport then offered derisory compensation and no explanation for failure to turn up or untrue information given by phone. Avoid at all costs. My costs for a replacement taxi were £25 - "full booking cost" quoted by A2b and offered as a refund £4.89. I have told travel agent to give this to charity as I want no more to do with either of them
November 9, 2017
Unprompted review
Reply from A2btransfers
Good Day,
We are truly sorry to hear of this experience. We have looked into the details of this booking and noted that a full refund of the booking cost was provided.
As you were unable to provide a taxi receipt, we were not in a position to authorise a refund for this cost, as it was a decision made by yourself to take a private taxi and not advised by our company.
In regards to your £4.89 refund, this was the entire cost of your transfer that had been paid, therefore you were refunded in full for this.
We trust that you will understand our reasons for not being able to refund any further costs.
Kind Regards,
A2B Team
Mandie was a great help and sorted my …
Mandie was a great help and sorted my issue within 2 minutes.thanks again Mandie your a star
November 6, 2017
Unprompted review
Reply from A2btransfers
Dear Dom,
We are so pleased to hear that one of our agents was able to assist you with your booking. We will be sure to pass on the compliment to Mandie.
Kind Regards,
A2B Team
Very helpful online chat
Very helpful online chat, easy to use and Mandie very good at resolving problems!
November 1, 2017
Unprompted review
Reply from A2btransfers
Hi there Rachel,
This is fantastic to read! Thank you very much for the support and positive feedback - we will be sure to pass on the compliment!
Best wishes,
A2B Team
aweful
aweful
requested 1 car seat for infant and 1 for child
car supplied on arrival had neither but due to late arrival hour had to use with children on lap
tried to rectify and reconfirm requirements for return journey, local supplier in spain said they did not supply seats for children and pulled the plug
phoned head office in woking who refused to discuss the issue on the phone
my travel agent arranged a replacement
dont touch A2B transfers
October 31, 2017
Unprompted review
Reply from A2btransfers
Good day,
Please accept our sincerest apologies for this experience, please kindly provide a booking reference number so that we can look into this matter on your behalf.
Kind regards,
A2B Team.
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