AAA City Removalist Reviews 360

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, politeness, and helpfulness, making the moving process significantly easier and less stressful. Many people highlight the exceptional service, noting the team's efficiency, care in handling items, and willingness to go above and beyond to ensure a smooth transition. However, some customers also noted issues with head office communication, experiencing rudeness and being talked over when trying to resolve matters.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Service

Customers had positive experiences with service, with many reviewers describing it as the best they've ever... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We would highly recommend AAA Removals, great company to move with, this was our second move in recent years, moving from the Central Coast to Sydney. Once again the team were well skilled in moving,... See more

Company replied

Rated 5 out of 5 stars

Truck 25 Bashar and Martin were the absolute professionals! I have moved rentals so many times and this is the best service I’ve ever had. They packed up all my stuff into the truck with so much care,... See more

Company replied

Rated 5 out of 5 stars

Rivan and Steven Truck Number 24 ⭐️⭐️⭐️⭐️⭐️ I had an amazing experience with this removalist team! They were incredibly quick and efficient without cutting any corners. Every item was handled with c... See more

Company replied

Rated 5 out of 5 stars

Thank you so much to the guys for helping us move house. They were brilliant. Very professional and friendly. They overcame the problem we had with the narrow staircase. They did not stop until all ou... See more

Company replied


Company details

  1. Transportation Service
  2. Shipping Company

Written by the company

AAA City Removalists is an accomplished Furniture Removalist company and a member of Afra (Australian Furniture Removers Association) member. With over 8,000 positive reviews on Google, Product Review & Facebook, we offer high quality affordable Removalists that adhere to the toughest standards in the Moving industry. We provide AAA quality Removals to Homes & Offices in Sydney since 2005, moving furniture within Sydney, Country and interstate. We pride ourselves on offering our customers movers who are reliable, safe, dependable and Affordable Relocation of all sizes, so there’s a removal package for everyone. Call 02 97371111  


Contact info

4.8

Excellent

TrustScore 5 out of 5

360 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Truck 25 Bashar and Martin were so…

Truck 25 Bashar and Martin were so helpful with our move. Highly recommended!!

August 17, 2025
Unprompted review
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Reply from AAA City Removalist

We are appreciative of your positive review Dennis and look forward to serving you the next time you need a hand moving.

Rated 5 out of 5 stars

Bashar and his team truck 25 We had a…


Bashar and his team truck 25 We had a fantastic move to our new place today. The two gentlemen made life so easy. They arrived on time, worked with big smiles and always tried to help with unplanned things happened. A five star performance undoubtedly! Thank you so much!

August 12, 2025
Unprompted review
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Reply from AAA City Removalist

Thank you, Linh! We're delighted to hear that your move went smoothly and that Bashar and his team were able to assist you with a positive attitude. Your kind words mean a lot to us!

Rated 5 out of 5 stars

Bashar and his team truck 25 We had a…

Bashar and his team truck 25 We had a fantastic move to our new place today. The two gentlemen made life so easy. They arrived on time, worked with big smiles and always tried to help with unplanned things happened. A five star performance undoubtedly! Thank you so much!

August 12, 2025
Unprompted review
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Reply from AAA City Removalist

Thank you, kindly for your review! We're so glad to hear that the team made your moving experience a positive one. Your kind words mean a lot to us!

Rated 5 out of 5 stars

Bashar and Michael on truck 25

Bashar and Michael on truck 25
Moved me from Monterey to Moorebank, I am a repeat client because Bashar and his team were amazing every time. Thank you for everything we appreciate it.

July 24, 2025
Unprompted review
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Reply from AAA City Removalist

Thank you, Danyon, for your wonderful feedback! We're glad to hear that you were provided with an amazing service. We appreciate your recommendation and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Truck 25 Bashar and Truck 71 Nihad

Truck 25 Bashar and Truck 71 Nihad

This is our third time using these guys from AAA . Amazing service always. Would highly recommend.

July 18, 2025
Unprompted review
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Reply from AAA City Removalist

Thank you, Lucille! We appreciate your kind words about Bashar and Nihad, and we're delighted to hear that your move was smooth and quick. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Bashar and his team

Bashar and his team

Excellent service – efficient, friendly and pleasant.

July 14, 2025
Unprompted review
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Reply from AAA City Removalist

Thank you, Ludmila, for your kind words! We're glad to hear Bashar and the team did a great job handling your relocation. Your appreciation means a lot to us!

Rated 5 out of 5 stars

Truck 25 Bashar and Steve

Truck 25 Bashar and Steve, were excellent and did a fantastic job, professional job. Thank you.

July 11, 2025
Unprompted review
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Reply from AAA City Removalist

Thank you, Aeman, for your kind words about Truck 1 and our team; we're glad to hear they were courteous and helpful during your move!

Rated 5 out of 5 stars

Truck 11 Roni

Truck 11 Roni, Frank and Mark. Great move, easy and quick.
Beecroft to Carlingford

June 11, 2025
Unprompted review
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Reply from AAA City Removalist

Thank you, for your kind words! We're glad Ronny and his team provided professional service and took great care of your furniture. Your appreciation means a lot to us!

Rated 5 out of 5 stars

Bashar and Ayman the best!!

Bashar and Ayman the best!!
Truck 25 moved my furniture with no issues and a big smile
Thank you David for sending a team of movers

June 11, 2025
Unprompted review
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Reply from AAA City Removalist

Thank you for your kind words! We're glad the boys provided professional service and took great care of your furniture. Your appreciation means a lot to us!

Rated 5 out of 5 stars

Simian Solutions

June 5, 2025
Unprompted review
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Reply from AAA City Removalist

Thank you for taking the time to leave us a 5 star review. It really means a lot to the boys.

Rated 5 out of 5 stars

Bashar and Amen

Bashar and Amen. Truck 25.

Excellent and prompt service. Willing to do more if required at minimal notice.

May 31, 2025
Unprompted review
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Reply from AAA City Removalist

Thank you for your positive review and for allowing us the pleasure of serving you.

Rated 5 out of 5 stars

Bashar and his team (truck 25) have…

Bashar and his team (truck 25) have been outstanding. An exceptional service and experience overall. I will certainly use Bashar and his team again!

May 16, 2025
Unprompted review
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Reply from AAA City Removalist

Thank you, Daniel, for your kind words! We're glad the boys could assist with your move and exceed your expectations. Your satisfaction means a lot to us!

Rated 5 out of 5 stars

Bashar and micheal truck 25

Bashar and micheal truck 25
Move our house from Katoomba to ACT.
Very efficient and prompt and friendly.
Thank you
Alan and Nata

May 8, 2025
Unprompted review
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Reply from AAA City Removalist

It was our pleasure serving you Alan. The boys had a great day helping you move.

Rated 5 out of 5 stars

We absolutely loved the service Bashar…

We absolutely loved the service Bashar and team truck 25 offered us from Sans Souci to Blakehurst. This is the third time over 5 years Bashar has looked after us to perfection. We highly recommend his services.

April 5, 2025
Unprompted review
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Reply from AAA City Removalist

Thank you, Ana, for your wonderful feedback! We're glad to hear that Bashar and the team provided a professional service. We appreciate your loyalty.

Rated 5 out of 5 stars

Bashar and his team truck 25 did an…

Bashar and his team truck 25 did an amazing job and were very easy to work with.

March 19, 2025
Unprompted review
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Reply from AAA City Removalist

Thank you kindly Zahraa for taking the time to leave your review. It was our pleasure serving you on your recent removal service and look forward to assisting you and your family the next time you need a removalist company.

Rated 5 out of 5 stars

Bashar & Marvin truck 25

Bashar & Marvin truck 25
Did a fantastic job, they have been so helpful making this move go smoothly. I recommend everyone use these two gentlemen to help them move. Thank you for everything

March 15, 2025
Unprompted review
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Reply from AAA City Removalist

Thank you, Cameron, for your fantastic feedback! We're glad Bashar and Marvin made your experience seamless—your recommendation means a lot to us.

Rated 5 out of 5 stars

Bashar and his team truck 25 were…

Bashar and his team truck 25 were amazing. Extremely helpful, professional and polite.
Moved my elderly parents with care and compassion. Middleton Grange to Bossley Park.

March 14, 2025
Unprompted review
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Reply from AAA City Removalist

Thank you Jo for your wonderful feedback! We're glad to hear that you had a smooth and stress-free moving experience with the team. We appreciate your recommendation and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Bashar and his team

Bashar and his team. Truck 25

Great service, fast and efficient. Careful with all furniture and objects.

March 8, 2025
Unprompted review
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Reply from AAA City Removalist

Thank you, Mikey, for your wonderful feedback; we're glad to hear you had a great experience with the boys and appreciated the care taken during your move.

Rated 5 out of 5 stars

Noah truck no 8

Noah truck no 8. moved from Wattle Grove to Holsworthy. Excellent service and professional work.

February 28, 2025
Unprompted review
AAA City Removalist logo

Reply from AAA City Removalist

Thank you, Wenjing, for your wonderful feedback! We're so glad to hear that Noah and his team were able to assist you and that everything went smoothly. Your support means a lot to us, and we look forward to helping you with your next move!

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