aaduki.com Reviews 75

Kept me informed on a regular basis as to when my renewal was due. Given the updated quote was happy to go ahead without any additional negotiation.

Will continue to put my business your way.

Competitive, good cover, easy renew.

I find aaduki excellent for camera equipment insurance. They are good at suggesting appropriate cover and provide affordable quotes.

Great service and value for money insurance *****

Genuinly amazed by aaduki today

had to claim for a lens and they approved the claim same day! just incredible service from an insurance company!

very quick response time on the phone, very polite and answered all of my questions with ease.

Aaduki are always great to deal with. The phone is always answered quickly and goes straight to knowledgeable and helpful people.
When I had to claim the process was simple and quickly resolved.
No hesitations in recommending, them from a returning customer.

Advice I received at the photo show was very helpful and professional, I’ll be returning to take out a policy with these guys when my business is off the ground.

Like all photographers and videographers, I always dreaded making a claim to repair or replace my kit. Aaduki made everything so easy when my cameras sensors were damaged from lasers. The process was easy and I received my kit back, quicker than expected.

Thank You to the Aaduki team.

I have recommended them to all of my industry friends.

Amazing service.

It's my first time making an insurance claim, and the entire aaduki team been really helpful throughout the process especially Michelle from claims collected all necessary information and made payout quick.very straight forward and patient ...I can't thank their amazing service enough ... Recommended to anyone who wants to use their equipment with confidence and peace of mind ....

I mentioned them in a blog post 5 years ago and now I’m being spammed by them asking me to write about their mediocre services in exchange for money. I got 5 such emails in the space of a few weeks. They must be really desperate.

With them for 4 years, made 2 claims in the last 12 months for lens and screen repair - they refused to cover me now. Claims also took a long time to settle/organise. Soon as you claim it seems they don't want anything to do with you.

I had my 70-200mm canon lens stolen at a wedding last month, Aaduki were very quick to source a replacement.

Great help during my claim, equipment replaced through Wex very quickly and delivered to me next day.

Absolutely terrible company would never advise anyone to use them
I’ve recently had my photography gear stolen out of my car and they have used a technicality to refuse the claim
apparently my gear should have been in the boot? Its an estate car so what difference this would have made I’ve no idea also my rear windows are heavily tinted you can’t see in the car at all no one could see the camera bag it was pure luck for the thief
They have in effect destroyed my fledgling business i can not afford to replace the equipment myself which is why i had the policy a policy not worth the paper it was printed on!

AVOID THIS INSURANCE COMPANY AT ALL COSTS THEY WILL TAKE YOUR MONEY AND LEAVE YOU HIGH AND DRY!

Absolutely fantastic company - recently taken on a new policy for travelling with my gear and they were the most helpful company I’ve come across, creating a tailored policy to suit my needs. Jo Newick helped me from start to finish and I can’t thank her enough! Such a star ⭐️

I read somewhere that you don't know how good an insurance company is until you have a claim with them. I, unfortunately, had to claim with Aaduki last year, but they were amazing on every front. I could not recommend them enough.

I have had my photographic equipment insured by aauduki for a number of years and found their rates extremely competitive. In 2019, I had to make two claims due to accidental damage and in both cases, the aaduki team were extremely helpful, friendly and professional and made the whole claim process painless. It's a refreshing change to talk to a team who offer a personal service and are keen to repair or replace the damaged equipment as soon as humanly possible.