Aashni + Co Reviews 

110
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers had a great experience with this company. Many customers are truly happy with their orders, often receiving stunning outfits that fit beautifully and arrive quickly. The customer service is frequently highlighted as exceptional, with staff members receiving praise for their helpfulness, professionalism, and strong communication. People appreciate the prompt responses, the smooth ordering process, and the team's dedication to ensuring timely delivery, even for urgent requests. However, some customers also noted issues with product quality, including damaged items, missing pieces, and discrepancies between the product received and its online description. There were also instances of delayed orders, lack of dispatch notifications, and concerns about inconsistent sizing advice leading to ill-fitting garments. A few other people also felt that the customer service was unhelpful in resolving these issues, and some mentioned poor packaging that resulted in items smelling unpleasant.

What people talk about most

Product

Reviewers express delight with the product, highlighting the stunning and beautiful designs, excellent... See more

Order

People report positive experiences with order, highlighting a smooth ordering process and helpful customer... See more

Staff

Clients share positive opinions on staff, frequently highlighting the team's professionalism and helpfulness.... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting promptness, reliability,... See more

Quality

Consumers find quality to be ambiguous, with many reviewers expressing disappointment with product quality,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Received my order eventually after saying they have no record of my order and yet payment taken. When I decided to cancel then by miracle found my order. Dispatch immediately. However I was well pleas... See more

Rated 4 out of 5 stars

Everything was amazing, i just wish they had shown me the outfit before shipping! There was a small delay but everything came perfectly. Very strong communication. Great experience with Juhi.

Rated 4 out of 5 stars

Had wonderful customer service from Samreen from the day 1 to the day I received my order. Truly happy I placed order from Aashni and Co. Thanks a ton.


Company details

  1. Electronics & Technology

Written by the company

Welcome to Aashni + Co a one stop destination for designer lehengas, anarkalis,kurtis,saris,jewellery,ear rings,necklaces,bracelets,manage tikkas,bags and juttis.


Contact info

4.2

Great

TrustScore 4 out of 5

110 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(110)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

I always trust Aashni and co with the…

I always trust Aashni and co with the Indian luxury items purchase. This is my second time buying from them. Juhi helped me with my purchase. It was delivered to me before the scheduled time as requested.

August 3, 2024
Unprompted review
Rated 5 out of 5 stars

A very good experience

I ordered three items via the customer service of Aashni & Co. Juhi was dealing with my request. She was prompt and efficient and ensured all my requests were looked after. She kept me updated and was an excellent conjugate between me and the designers.

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

Gorgeous

Hello,
Thank you, for fast delivery.
I m very happy. The necklace and earrings are gorgeous.
Best regards
Mihaela Elena Campean-Bucharest

July 27, 2024
Unprompted review
Rated 5 out of 5 stars

Shopping at Aashni+co was an amazing…

Shopping at Aashni+co was an amazing experience. I was hesitant about shopping online as i was not sure about the sizes. I contacted them via WhatsApp and Rutu helped me with sizing and also she arranged a trial for me so i can check the fittings . And they worked out so well for me. Thanks to Rutu who made my shopping experience wonderful.

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and perfect outfit

Excellent service and perfect made to measure outfit delivered ahead of the agreed deadline. A big thank you to Rutu - especially for careful checking of measurements, clear, professional and fast communication. Really appreciated.

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

Very satisfied with the ordered items

Very satisfied with the ordered items, superb quality. Also perfect resolution for delay issues, got my items on time, as planned. Very satisfied and happy with the service and follow up performed by Rutu. Thankyou Aashni&Co! ❤️

July 13, 2024
Unprompted review
Rated 5 out of 5 stars

I will be shopping here again

Im glad that I went with Aashni and co for my bridal lehenga. I had an amazing experience with Rutu throughout the entire process. She was kind while answering all my questions and never forced me to place an order unlike the other companies I chatted with in India.
Once I had decided which lehenga I was going with, I was confused on how to measure myself. Rutu went above and beyond in getting the right measurements on video call - it gave me so much peace of mind that she was there while I did my measurements. She reviewed the measurements throughly and caught a mistake. Throughout the process she kept me posted on the status of the lehenga. She was so kind and professional. The lehenga arrived within 2 days of shipping from India to California. I’m very impressed with the fitting and the quality. It fits like a glove. I couldn’t love it more

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience

We placed a bulk order with a representative Kamlesh and had a fantastic experience! All outfits were custom tailored with careful attention to detail and correct measurements from Kamlesh. We received all our outfits on time and had excellent correspondence. Highly recommend to anyone buying Indian outfits online - in fact already to have to all my friends!

May 20, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered an outfit for a wedding based…

Ordered an outfit for a wedding based on the estimated delivery advised also allowing extra time but the outfit is well over the expected date. It still hasn’t arrived. I have sent multiple emails Kamlesh responded the first time but after that no responses also no refunds provided.

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

Dusala reversible belt

I recently ordered a Dusala reversible belt and wanted a gold buckle instead of silver. Rashi was so nice and patient and made that possible. The whole process was seamless. I recently received the belt and I love it. I could not be any happier. Thank you Rashi at Aashni & Co for the exceptional customer service. I just keep coming back :-)

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

I ordered my wedding dress customized…

I ordered my wedding dress customized with amendment.
Received the dress with a wow quality in the expected date.
Loved it more than online photo.
Customer service Rashi helped me with the measurements maybe he was patient for two week to have the correct measurements and the dress fit my body crazily. Thank you for the designer and for Rashi and ofcourse will keep ordering for future occasions.

February 3, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent all round

I bought a Sabyasachi belt which came in excellent condition, and Rashi whom I spoke to in customer care assisted in a very professional manner - would highly recommend Aashni & co for their products and service and also being safe and reliable. Thank you team.

February 24, 2024
Unprompted review
Rated 5 out of 5 stars

Purchased two outfits from the website…

Purchased two outfits from the website and got them on time. It was very easy to communicate with them via WhatsApp and employee Kamlesh helped me out with details of delivery! I’m very pleased with my order and will use them in the future!

February 17, 2024
Unprompted review

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