Aashni + Co Reviews 

110
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers had a great experience with this company. Many customers are truly happy with their orders, often receiving stunning outfits that fit beautifully and arrive quickly. The customer service is frequently highlighted as exceptional, with staff members receiving praise for their helpfulness, professionalism, and strong communication. People appreciate the prompt responses, the smooth ordering process, and the team's dedication to ensuring timely delivery, even for urgent requests. However, some customers also noted issues with product quality, including damaged items, missing pieces, and discrepancies between the product received and its online description. There were also instances of delayed orders, lack of dispatch notifications, and concerns about inconsistent sizing advice leading to ill-fitting garments. A few other people also felt that the customer service was unhelpful in resolving these issues, and some mentioned poor packaging that resulted in items smelling unpleasant.

What people talk about most

Product

Reviewers express delight with the product, highlighting the stunning and beautiful designs, excellent... See more

Order

People report positive experiences with order, highlighting a smooth ordering process and helpful customer... See more

Staff

Clients share positive opinions on staff, frequently highlighting the team's professionalism and helpfulness.... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting promptness, reliability,... See more

Quality

Consumers find quality to be ambiguous, with many reviewers expressing disappointment with product quality,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Received my order eventually after saying they have no record of my order and yet payment taken. When I decided to cancel then by miracle found my order. Dispatch immediately. However I was well pleas... See more

Rated 4 out of 5 stars

Everything was amazing, i just wish they had shown me the outfit before shipping! There was a small delay but everything came perfectly. Very strong communication. Great experience with Juhi.

Rated 4 out of 5 stars

Had wonderful customer service from Samreen from the day 1 to the day I received my order. Truly happy I placed order from Aashni and Co. Thanks a ton.


Company details

  1. Electronics & Technology

Written by the company

Welcome to Aashni + Co a one stop destination for designer lehengas, anarkalis,kurtis,saris,jewellery,ear rings,necklaces,bracelets,manage tikkas,bags and juttis.


Contact info

4.2

Great

TrustScore 4 out of 5

110 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(110)

40 reviews in the last 12 months

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Rated 2 out of 5 stars

"In stock" doesn't mean what you think it does

Let's be clear - they have beautiful designer fashions on their website. It's definitely the real thing. But beware - when the item states "in stock," it simply means that they have access to the designer and that the item will be made to order, even if it's standard size. If you are not aware of this important fact, you could be stuck waiting for weeks if not months, and miss your event deadline. I had to cancel my order and get refunded by my credit card. Since it was a US card, it was no problem (believe me, the card company agrees with what "in stock" means) but this is a very confusing statement on their entire website, and there is no explanation unless you contact customer care.

August 9, 2021
Unprompted review
Show reviews in all languages. (110 reviews)

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