ab in den urlaub Reviews 

21,283
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Ab in den Urlaub Austria and Ab in den Urlaub Germany gave my family the worst travel experience. They stole from us 2000 euro giving nothing in exchange. Nobody answered our phone calls a... See more

Company replied

Rated 5 out of 5 stars

Am besten gefiel uns, dass unsere Reise abgesagt wurde und Sie uns trotzdem geholfen haben, in den Urlaub zu fahren. Wir erhielten eine Liste verfügbarer Hotels und buchten schließlich unseren neuen U... See more

Company replied

Rated 4 out of 5 stars

The trip was well organized, hotel and plane everything as described and as expected. Just the transfer from hotel to airport was too time consuming . Our flight was 14:20 and we were picked up at 8:2... See more

Rated 5 out of 5 stars

The contact of "Ab-in-den-Urlaub" was very friendly and competent. I asked for my voucher of an earlier journey. The woman at the phone found it immediately and made an offsetting. Booking was easy an... See more

Company details

  1. Tour Operator

Written by the company

ab in den urlaub ist eines der führenden Online-Reiseportale in Deutschland, Österreich und der Schweiz und spezialisiert auf Pauschalreisen, Flüge, Hotels, uvm. von über 80 Veranstaltern. Wir unterstützen Millionen von Reisenden dabei, ihren perfekten Urlaub zu finden und zu buchen. Angetrieben von unserem Anspruch, Sonnenschein ins Leben der Menschen zu bringen, machen wir Urlaub entspannter, zuverlässig und positiv überraschend – mit einer großen Auswahl an Urlaubsangeboten, flexiblen Stornierungsoptionen, 24h persönlichem Kundenservice, attraktiven Preisen, schnellster Cashback-Auszahlung und mehr als 20 Jahren Urlaubsexpertise. Über 8. Mio Kunden vertrauen uns bereits. ab in den urlaub. Entspannung beginnt mit ab!


Contact info

4.0

Great

TrustScore 4 out of 5

21K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

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4.0

All reviews

(21,283)

953 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Fine Holiday, difficult booking

We have booked our holiday with ab-in-den-Urlaub. Holiday was great. But The Communication with the Company is a Bit awfull. Complicated conversation, difficult payment process. And finally a difficult procedure to geht the promised bonus. I guess that many people do not the Bonus because of the difficulties.

November 5, 2022
Unprompted review
Rated 5 out of 5 stars

great vacation platform

I booked my family vacation october 2022 via ab in den Urlaub. good website. Search function was very fast and super detailed.I can only recommend it.

October 29, 2022
Unprompted review
Rated 1 out of 5 stars

During our stay in Orange County in…

During our stay in Orange County in BELEK in October 2022, a large local Turkish family of about 50 people also stayed here. The men of this family were always out to provoke a fight with other guests and became very aggressive. They provoked a fight by occupying tables that were not reserved for them. During our stay this family fought with guests, security and police. This has caused a lot of physical and emotional dama ge. However, the policy of this hotel is not to remove these aggressive guests from the hotel. After reporting to the police, these guests were allowed to continue their stay in this hotel. I cannot recommend this hotel to anyone. Also, the food from the buffet is often cold.
We have booked this hotel by Ab in den Urlaub. They have recommeded this hotel. The service is very bad and the not-number doesnot work.

October 21, 2022
Unprompted review
ab in den urlaub logo

Reply from ab in den urlaub

Hallo,
Deine Zufriedenheit ist unsere Priorität, daher sind wir für jedes Feedback dankbar. Bitte teile uns Deine Buchungsnummer mit. Bitte sende diese an meinereise@ab-in-den-urlaub.de zu. Vielen Dank für Deine Bemühungen.
Beste Grüße
Dein Team von ab in den urlaub

Rated 5 out of 5 stars

Fast and effective help.

I didn't have to wait long before I got respond. A very friendly and motivated person took care of my problem and solved it immediately.
A recommendable service.

October 24, 2022
Unprompted review
Rated 1 out of 5 stars

We booked second time abour ab in den…

We booked second time abour ab in den Urlaub. Everything was perfect.

October 12, 2022
Unprompted review
ab in den urlaub logo

Reply from ab in den urlaub

Hallo Margit,
vielen Dank für Dein Feedback. Wir freuen uns das Du mit unserem Service zufrieden bist.
Schade, dass sich Deine guten Erfahrungen nicht auch in Deiner Sternevergabe (1 von 5 Sterne) widergespiegeln.
Wir freuen uns, Dich bald wieder auf ab in den urlaub begrüßen zu dürfen.
Beste Grüße
Dein Team von ab in den urlaub

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