AbbeyPro Reviews 

291
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Having purchased a second hand chain saw from a friend who was retiring I needed safety kit to go with it. Found Abbey Pro, thanks to Google. Prices comparable, and with two items better, than Screwfi... See more

Rated 5 out of 5 stars

Telephoned on Monday for full chainsaw PPE to be delivered before or on Wednesday. Abbey took details of requirements and called back with suggestions. I ordered the recommended items and they were d... See more

Rated 3 out of 5 stars

I purchased a chainsaw bar dresser judging by the image no, line expecting a spare file to come with it, alas it arrived promtley without the spare file After complaining I was assured a spare file w... See more

Rated 5 out of 5 stars

After buying online i had to call them to find out that the item was out of stock. They were profusely apologetic and called me several times to ensure i got what i wanted, including absorbing the pr... See more

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4.5

Excellent

TrustScore 4.5 out of 5

291 reviews

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4.5

All reviews

(291)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very poor customer back up

I purchased a gomtaro saw, the blade of which snapped after using it for the third time. abbeypro failed to respond to 3 emails. On speaking with one of their employees, they told me that Silky would not warranty the product! I tried to explain that they were the retailer, and they were responsible for replacing a defective product. They were not interested, and completely failed to accept their responsibilities as a retailer. I will never use them again

November 25, 2013
Unprompted review
Rated 5 out of 5 stars

100%

was delivered on the date I specified, well packed, cannot be bettered

November 25, 2013
Unprompted review
Rated 5 out of 5 stars

Top notch service

Really good website, easy to use. Couple of items ordered were out of stock but a quick phone call sorted alternatives for same price. Excellent!

November 25, 2013
Unprompted review
Rated 5 out of 5 stars

quality products delivered swiftly without fuss.

Spent a long time researching online and came across abbey pro. Have not been let down. Easy to use website with useful product advice. Goods were ordered with ease and delivered faster than was stated at the time of order. Would definitely use again.

November 23, 2013
Unprompted review
Rated 5 out of 5 stars

Good service.

Very good and prompt service. Helpful when needed to speak with them direct.

November 18, 2013
Unprompted review
Rated 5 out of 5 stars

Extremely Helpful and Friendly Customer Service.

Despite being out of stock of a product, Abbey Pro suggested an alternative that was clearly superior to the original choice. This did not delay the process and the goods were delivered on time. Moreover they worked well with the courier to ensure that special instructions covering delivery - access to the delivery point can be difficult at times - were heeded. Well done Abbey Pro. I will be back.

November 14, 2013
Unprompted review
Rated 3 out of 5 stars

Happy but not Happy

Happy with the product & delivery.
NOT AT ALL HAPPY WITH NOT RECEIVING ANY REPLY TO MY TWO EMAILS REGARDING VAT ON SAFETY EQUIPMENT, THIS HAS NEVER BEEN CHARGE TO MY COMPANY IN MANY YEARS, PLEASE CHECK IT OUT.

Tony Hardy
Green Garden Services.

November 4, 2013
Unprompted review
Rated 5 out of 5 stars

An excellent all round service

I purchased a pair of electronic ear defenders and set of spare pads. My initial pre order query regarding the item was addressed promptly by email and telephone. Whilst the spare pads were out of stock, the delivery of the full set of items was delivered via courier the dates and times of which were all communicated well in advance. As well as the efficient service, they were the most competitive on price on the web for this item.

October 20, 2013
Unprompted review
Rated 4 out of 5 stars

exceptionally attractive web-shop

I was looking for a silky pruning saw that was different from the Comtaro models. It looks like this particular website offers more choices than previously thought, I had purchased different products in the past. The Silky SUGOL is a masterpiece of a pruning saw, the price is good and the saw has lethal teeth, just the thing tree surgeons need, it is well balanced and with an exceptional handle, well the web offers serious gear, I am impressed.

September 24, 2013
Unprompted review

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