Having purchased a second hand chain saw from a friend who was retiring I needed safety kit to go with it. Found Abbey Pro, thanks to Google. Prices comparable, and with two items better, than Screwfi... See more
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Telephoned on Monday for full chainsaw PPE to be delivered before or on Wednesday. Abbey took details of requirements and called back with suggestions. I ordered the recommended items and they were d... See more
I purchased a chainsaw bar dresser judging by the image no, line expecting a spare file to come with it, alas it arrived promtley without the spare file After complaining I was assured a spare file w... See more
After buying online i had to call them to find out that the item was out of stock. They were profusely apologetic and called me several times to ensure i got what i wanted, including absorbing the pr... See more
Company details
Contact info
Union Mine Road, PL19 0PW, Tavistock, United Kingdom
- 01822 614053
- support@abbeygarden.com
- www.abbeypro.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very poor customer back up
I purchased a gomtaro saw, the blade of which snapped after using it for the third time. abbeypro failed to respond to 3 emails. On speaking with one of their employees, they told me that Silky would not warranty the product! I tried to explain that they were the retailer, and they were responsible for replacing a defective product. They were not interested, and completely failed to accept their responsibilities as a retailer. I will never use them again
100%
was delivered on the date I specified, well packed, cannot be bettered
Top notch service
Really good website, easy to use. Couple of items ordered were out of stock but a quick phone call sorted alternatives for same price. Excellent!
quality products delivered swiftly without fuss.
Spent a long time researching online and came across abbey pro. Have not been let down. Easy to use website with useful product advice. Goods were ordered with ease and delivered faster than was stated at the time of order. Would definitely use again.
good service part arrived on time
excellant service -correct part as stated.
Good service.
Very good and prompt service. Helpful when needed to speak with them direct.
Extremely Helpful and Friendly Customer Service.
Despite being out of stock of a product, Abbey Pro suggested an alternative that was clearly superior to the original choice. This did not delay the process and the goods were delivered on time. Moreover they worked well with the courier to ensure that special instructions covering delivery - access to the delivery point can be difficult at times - were heeded. Well done Abbey Pro. I will be back.
A successful transaction
The chainsaw leggings came promptly and are as good as advertised.
Excellent.
Good product at a fair price. Good communication when hitches presented themselves.
Very fast delivery and excellent communications
Arrived 2 days after ordering, prompt service, great communications, excellent product, great price. What more could you want?
Happy but not Happy
Happy with the product & delivery.
NOT AT ALL HAPPY WITH NOT RECEIVING ANY REPLY TO MY TWO EMAILS REGARDING VAT ON SAFETY EQUIPMENT, THIS HAS NEVER BEEN CHARGE TO MY COMPANY IN MANY YEARS, PLEASE CHECK IT OUT.
Tony Hardy
Green Garden Services.
Excellent product.. competitive price.. quick service.
I ordered my item on a Monday and received it on the Wednesday, very good product at a good price. thank you Abbeypro.
your site is second to none.
I was VERY pleased with the service and will recommend to all my friends.
I will also use your services again..
An excellent all round service
I purchased a pair of electronic ear defenders and set of spare pads. My initial pre order query regarding the item was addressed promptly by email and telephone. Whilst the spare pads were out of stock, the delivery of the full set of items was delivered via courier the dates and times of which were all communicated well in advance. As well as the efficient service, they were the most competitive on price on the web for this item.
great service great price
ordering online was easy, even had e mail confirmation of item being delivered at post office and the sent out same day Great service
Charging extra for postage to Scottish Highlands!
People in the Scottish Highlands should not be charged more for delivery!
exceptionally attractive web-shop
I was looking for a silky pruning saw that was different from the Comtaro models. It looks like this particular website offers more choices than previously thought, I had purchased different products in the past. The Silky SUGOL is a masterpiece of a pruning saw, the price is good and the saw has lethal teeth, just the thing tree surgeons need, it is well balanced and with an exceptional handle, well the web offers serious gear, I am impressed.
Professional and friendly service
Items received as per order.
Arrived well packed and fast delivery.
Excellent service and would recommend to anyone.
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