AbbeyPro Reviews 

291
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Having purchased a second hand chain saw from a friend who was retiring I needed safety kit to go with it. Found Abbey Pro, thanks to Google. Prices comparable, and with two items better, than Screwfi... See more

Rated 5 out of 5 stars

Telephoned on Monday for full chainsaw PPE to be delivered before or on Wednesday. Abbey took details of requirements and called back with suggestions. I ordered the recommended items and they were d... See more

Rated 3 out of 5 stars

I purchased a chainsaw bar dresser judging by the image no, line expecting a spare file to come with it, alas it arrived promtley without the spare file After complaining I was assured a spare file w... See more

Rated 5 out of 5 stars

After buying online i had to call them to find out that the item was out of stock. They were profusely apologetic and called me several times to ensure i got what i wanted, including absorbing the pr... See more

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4.5

Excellent

TrustScore 4.5 out of 5

291 reviews

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4.5

All reviews

(291)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick Delivery

Issued immediately and delivered next day. Excellent courier service that gave one hour delivery slot on morning of delivery.

April 5, 2014
Unprompted review
Rated 1 out of 5 stars

My worst online buying experience ever!!!!!!!!!!

Placed order for chainsaw trousers,helmet and gloves £323.97 in total, £17.50 paid in P+P. I had contacted Abbey Pro 3 times over an 12 day period about the items and on my last phonecall i was told this wasnt true, as there was no computer record of my calling. Two of the items (trousers and gloves) werent even in stock when i ordered them online, which was not stated on website. I then tried to cancel the order and was told i couldnt because quote "i could be anybody", and that i would have to cancel by email. When i questioned this, i was then told that he would hang up on me as quote " we werent getting anywhere". A thoroughly disappointing experience , with staff very aggressive and rude on final phonecall , when they were at fault and not me. "the uks favourite online store for professional machinery and accessories"........this has to be a joke

April 1, 2014
Unprompted review
Rated 5 out of 5 stars

Right product. Right price. Fast delivery. A+++

I ordered Electronic Ear Muffs which proved to be out of stock after a quick phone call. I was told it would be 7 to 10 working days before delivery, but they came after about 5 days, so more than pleased with that. Well packaged and email confirmation of sending. Would use again without doubt.

March 27, 2014
Unprompted review
Rated 5 out of 5 stars

Great service. Very good postage. Very happy customer.

I had ordered a petzl. Helmet from them on a Sunday and had it delivered on Tuesday morning. The price was the best I could find and I couldn't fault the item or the delivery time. They kept me informed from when I ordered to when the item had been dropped off at my specified "safe place" at my home. Great straightforward service at a great price.

March 9, 2014
Unprompted review
Rated 5 out of 5 stars

excellent customer service

contacted via email and phone to amend an order. speedy delivery. product excellent. happy customer. thank you to the abbey pro team.

March 5, 2014
Unprompted review
Rated 5 out of 5 stars

Very Pleased

The process of ordering and delivery of the Silky Saw was extremely well executed.
I would recommend Abbey to all my friends. The saw does what it says on the tin. Brilliant piece of kit, only trouble is the other half wants to use it all the time pruning in the orchard.

February 11, 2014
Unprompted review
Rated 5 out of 5 stars

Great product and fast service

Great service from these guys. Not the cheapest on the net for a lot of products but willing to pay more if get good service. Website could do with an update now too, bit clunky and dated.

January 19, 2014
Unprompted review

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