Abc Gone Ltd Reviews 577

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making interactions pleasant and efficient. Many people highlight the exceptional customer service, noting the quick response times and the smooth resolution of issues, which contributes to a stress-free experience. However, some people were dissatisfied with the company's accountability, mentioning that they felt issues were not addressed and that the company blamed landlords for problems. A few other people also felt that the company was negligent and unresponsive to complaints.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Service

Reviewers consistently mention positive feedback about the service. Customers frequently highlight the... See more

Response time

Consumers generally find the response times to be positive. Many reviewers highlight quick answers and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Julie has been incredibly helpful ever since we moved into the property. Every time I’ve reported an issue, she’s responded quickly and made sure it was resolved without delay. We did have a tough per... See more

Rated 5 out of 5 stars

I’ve had a great experience renting my flat thanks to Zivile. She has always been very helpful, kind, and quick to respond whenever I had questions or needed assistance. It’s not easy to find someone... See more

Rated 5 out of 5 stars

Thank you so much letting manager ZIVILE. Pleasant and responsive and quick to respond to problems that arise. Broken washing machine in the apartment, urgent arrival of an engineer, diagnosis of... See more

Rated 5 out of 5 stars

I had the pleasure of dealing with Wiktoria Kocieda, and I must say she is absolutely excellent at her job. Calm, well-mannered, and extremely friendly, Wiktoria patiently waited for me and showe... See more


Company details

  1. Real Estate Agents

Written by the company

Whether you're looking to buy, sell, let, or rent; we believe that we'll be able to aid you through every twist and turn of the process.


Contact info

4.8

Excellent

TrustScore 5 out of 5

577 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I am renting from Abc Gone ltd

I am renting from Abc Gone ltd. I had some maintenance issues with the guttering, and my electric oven and some other maintenance I had, I reached out to ABC gone, and Amy responded and was super helpful with the fix. I would recommend this company and Amys' professionalism!

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

Recommended

I'm a landlord and I've found the team at ABC to be professional, proactive, and able to quickly resolve any issues that may occur - in particular Evita. It means I don't spend time worrying about the property knowing it's in good hands.

December 21, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended. My flat has been managed well by ABC Gone over the past year, with no hassle or stress. Some work had to be done recently, and Evita arranged for quotes and managed the work to completion. I was kept informed along the way, and the work was very well done.

December 19, 2023
Unprompted review
Rated 5 out of 5 stars

No Landlord headaches

Ive been renting my properties through Abc for quite a few years now and have also recommended friends to do the same,
Great management company who have always found me good tenants and take away any of the normal Landlord issues, Evita has recently taken on my properties and seems to be very helpful so far

December 19, 2023
Unprompted review
Rated 5 out of 5 stars

Top Rated!

Top Rated!! A well deserved update!! This agency has been amazing, without a doubt, coming into my 4th year with them .. I can only say.. the staff, customer service and maintenance overall has been a million percent satisfying and it has been a pleasure to be a tenant through this company, I would recommend this agency of the year/s! Stay super and stay proud! God bless you all x

December 18, 2023
Unprompted review
Rated 5 out of 5 stars

I am renting from Abc Gone ltd over 8…

I am renting from Abc Gone ltd over 8 years now and I if I had any issues at the property Zivile was the main of contact who helped to sort the issues out and address them accordingly. I would recommend this company and Zivile!

December 14, 2023
Unprompted review
Rated 5 out of 5 stars

I’m a landlord and been dealing with…

I’m a landlord and been dealing with ABC Gone Ltd for over 5 years and have always ensured rent is paid on time. In particular Evita who’s professionalism, prompt responses and overall customer service has made working with ABC Gone Ltd a pleasure. Highly recommended.

December 11, 2023
Unprompted review
Rated 5 out of 5 stars

ABC gone is a reliable company for all landlords...

I have been with ABC gone for over 5 years, and inspite of having ups and downs with certain staff, there are a few people i would like to mention, firstly Sigita, she is one of the main reasons we still have pur trust I'm this company. Sigita is professional, polite , understanding and courteous at all times.
I would like to say a special thanks Zivile who is now managing on behalf of Sigita, is doing a great job.
I would like to mention JORDAN ..who has been fantastic and patient as i changed her appointment a few times. Jordan was polite and Courteous at all times.

December 7, 2023
Unprompted review
Rated 5 out of 5 stars

Sian as always was very helpful to get…

Sian as always was very helpful to get Paul the handyman to come over to the flat to fix the cover of the alarm.

Paul came on time, was very professional and fixed the cover of the alarm

Thank you Sian and Paul.

November 28, 2023
Unprompted review

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