Abc Gone Ltd Reviews 577

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making interactions pleasant and efficient. Many people highlight the exceptional customer service, noting the quick response times and the smooth resolution of issues, which contributes to a stress-free experience. However, some people were dissatisfied with the company's accountability, mentioning that they felt issues were not addressed and that the company blamed landlords for problems. A few other people also felt that the company was negligent and unresponsive to complaints.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Service

Reviewers consistently mention positive feedback about the service. Customers frequently highlight the... See more

Response time

Consumers generally find the response times to be positive. Many reviewers highlight quick answers and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Julie has been incredibly helpful ever since we moved into the property. Every time I’ve reported an issue, she’s responded quickly and made sure it was resolved without delay. We did have a tough per... See more

Rated 5 out of 5 stars

I’ve had a great experience renting my flat thanks to Zivile. She has always been very helpful, kind, and quick to respond whenever I had questions or needed assistance. It’s not easy to find someone... See more

Rated 5 out of 5 stars

Thank you so much letting manager ZIVILE. Pleasant and responsive and quick to respond to problems that arise. Broken washing machine in the apartment, urgent arrival of an engineer, diagnosis of... See more

Rated 5 out of 5 stars

I had the pleasure of dealing with Wiktoria Kocieda, and I must say she is absolutely excellent at her job. Calm, well-mannered, and extremely friendly, Wiktoria patiently waited for me and showe... See more


Company details

  1. Real Estate Agents

Written by the company

Whether you're looking to buy, sell, let, or rent; we believe that we'll be able to aid you through every twist and turn of the process.


Contact info

4.8

Excellent

TrustScore 5 out of 5

577 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

It was excellent

It was a very nice and comfortable viewing where Jordan has helped us out in knowing the property very well and explained exceptionally the details of the accommodation.

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Jordan was patient

Jordan was patient, nice to approach. I was struggling to locate the place and the address but was able to direct me to the place and helped me to find my way back. Well done Jordan

November 28, 2024
Unprompted review
Rated 1 out of 5 stars

My mother earns 23,000 thousand a year…

My mother earns 23,000 thousand a year because sometimes she earns 1,900 or 2,000 a month. And plus the 14,000 she has saved, that's 37,000 and she said my mum has to have 34,600 and my mum has more than that. And she said we still need a guarantor for us, and I said I have no family in the UK who is going to do it?
And apart from that I didn't like it at all. That she called other clients, without having finished with us first. Because we hadn't even finished talking, and someone was already knocking on the door and that really stressed me and my mother out.
Next time if you have to see some customers. The others call them after an hour or the next day. It was unprofessional of her.
Jordan

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

Girl by name Jordan was great

Girl by name Jordan was great. She gave me all required information. Even flat was over my budget and I didnt make an offer, she listen to me and assured me, that I will find right place for me. Her friendly and positive attitude make me smile and look forward. Sometimes nust nice to talk with nice person. Thank u

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

Jordan was amazing

Jordan was amazing, she was patiant, kind and helped me with all my paperwork and everything, abc gone ltd is an amazing agency and thankyou to them i have an home

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

Sian was really friendly and quick to…

Sian was really friendly and quick to respond. She was very understood my problem right away and helped me fix all my problem in on time. I’m very happy with her service.
Thank you, Sian.
Kind regards, Anna

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

Brian was amazing

Candie,Brian, Beth and Jordan are amazing agents thank you for my new property was easy and quick to rent my new property 😀. Highly recommend this company to everyone.

September 20, 2024
Unprompted review

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