Abc Gone Ltd Reviews 577

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making interactions pleasant and efficient. Many people highlight the exceptional customer service, noting the quick response times and the smooth resolution of issues, which contributes to a stress-free experience. However, some people were dissatisfied with the company's accountability, mentioning that they felt issues were not addressed and that the company blamed landlords for problems. A few other people also felt that the company was negligent and unresponsive to complaints.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Service

Reviewers consistently mention positive feedback about the service. Customers frequently highlight the... See more

Response time

Consumers generally find the response times to be positive. Many reviewers highlight quick answers and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Julie has been incredibly helpful ever since we moved into the property. Every time I’ve reported an issue, she’s responded quickly and made sure it was resolved without delay. We did have a tough per... See more

Rated 5 out of 5 stars

I’ve had a great experience renting my flat thanks to Zivile. She has always been very helpful, kind, and quick to respond whenever I had questions or needed assistance. It’s not easy to find someone... See more

Rated 5 out of 5 stars

Thank you so much letting manager ZIVILE. Pleasant and responsive and quick to respond to problems that arise. Broken washing machine in the apartment, urgent arrival of an engineer, diagnosis of... See more

Rated 5 out of 5 stars

I had the pleasure of dealing with Wiktoria Kocieda, and I must say she is absolutely excellent at her job. Calm, well-mannered, and extremely friendly, Wiktoria patiently waited for me and showe... See more


Company details

  1. Real Estate Agents

Written by the company

Whether you're looking to buy, sell, let, or rent; we believe that we'll be able to aid you through every twist and turn of the process.


Contact info

4.8

Excellent

TrustScore 5 out of 5

577 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good service

I have been with abc gone for 5 years, I would like appreciate Jordan, she helped us every time we had a problem, she is a good professional

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

I would like to extend my sincere to Jordan

I would like to extend my sincere appreciation to Jordan at ABC GONE for hers outstanding service and remarkable professionalism. Jordan's swift response, coupled with her exceptional communication skills, truly made my experience with ABC GONE a seamless and enjoyable one.

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

Very good service from ABC gone agent

Very good service from ABC gone agent
Sian Strain
I have been with abc gone for 5 years
As I am a tenant dealing with Sian Strain for second time with 2 serious issues in one week, I can tell you that, she has been supportive throughout and helped immediately with all issues .
Very appreciated the service
Thank you very much

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

I have been dealing with ABC Gone as a…

I have been dealing with ABC Gone as a tenant for 2.5 years and can only recommend their services. Always responsive, prompt and addressing efficiently any issue we have had raised. Very professional team.
Thank you!

February 27, 2024
Unprompted review
Rated 5 out of 5 stars

Great service from ABC GONE agent Jordan Emmerson

This is my first experience with ABC GONE and I have recieved brilliant service from one of their agents Jordan Emmerson.

From the initial contact about viewing a property, handing and liasing paperwork to getting keys to the flat I moved into today, Jordan exceeded my expectations. She demonstrated great customer care through how she proactively communicated throughout the whole process. Jordan's great attention to detail and patience made the process finding a new home smooth and for that I am thankful and recommend ABC GONE LTD.

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

A very professional service.

Our property manager Evita is providing and very prompt and efficient service. As a new tenant its reassuring to get instant replies to messages and support in all areas on our move. A very professional service.

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great letting agents

We started our process of renting a house with Jordan. She was very attentive and listened to all questions. She sent over the confirmation quickly and updating us every step of the way. Looking forward to moving into the property soon.

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service.

I have been dealing with Abc gone for many years. The service has always been great, very informative, courteus, and professional. I have been dealing with Evita in the past, and she has been very professional and very helpful. She's prompt and deals with all our queries with swift responses.

Thank you for your services

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

It is nearly 9 years I am getting good…

It is nearly 9 years I am getting good services from ABC Gone Ltd. I am a landlord and recently I met a new property manager Evita Kapitovica. She is extremely sincere and concerned about what landlords want. She is very accommodating.

January 27, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

I have been tenant with ABC gone for last 6 months and Evita has been managing my property. She has been very helpful and prompt if any issue been raised to her. Easy to communicate with excellent service.

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

I been with Abc gone many years

I been with Abc gone many years. I am a landlord for one the properties they manage. I hardly go into the office. Usually we deal with any issues through an email or over the phone.
last month I received an email from Evita. What ever issue she was very helpful and prompt.

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Jordan

Jordan has been very helpful and very professional! Solved any issues within minutes and allowed me to free my day of unnecessary stress.

January 29, 2024
Unprompted review
Rated 5 out of 5 stars

Property viewing

My experience was really good and the company was helpful as well. The agent (Jordan Emmerson ) was humble and friendly. I did went with my 9 years old daughter she likes Jordan

January 24, 2024
Unprompted review

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