Friendly staff, polite and courteous. Nothing is too much trouble. Were able to get us out of trouble after another removal company let us down at short notice. Very appreciative of our efforts... See more
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Review summary
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Brilliant! Looked after from start to finish, excellent service, nothing too much trouble - ever so friendly and went above and beyond. Looked after our belongings and took great care around both prop... See more
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From start to finish Abels were great, our communication with the team at Head office via Marie - going through the survey process and later with Sue was incredibly clear and easy. The move itse... See more
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The team who moved us were all top class; courteous, helpful and hard-working. They really listened to what we wanted and were prepared to turn their hands to any task. They were mindful of the custom... See more
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Company details
About Abels Moving Services
Written by the company
At Abels, we offer full home removals and storage services in the UK, including the Scottish islands, the Isle of Man and the Channel Islands. Our UK removals services are tailored to suit your needs, wherever you decide to move.
Our 70 years of experience and our full list of credentials place us as a trusted removals company in the UK. Our team of dedicated removals experts ensure that your belongings are moved with utmost care and precision so that your move can be as stress-free as possible. Learn more about our selection of services for moves within the UK.
Our full range of services includes:
- Packing and unpacking services - We will pack your belongings, using only the best quality materials.
- Collections of valuable items - Our teams are fully trained in all kinds of moves. We will safely move your paintings, wine and fine art.
- Personal assistant services - We have expert assistants that will help with your move.
- Move management - We will manage your entire move in the UK, from start to finish.
- Handyman services - We can organise an electrician, a plumber, someone to put up some shelves, and even an IT specialist to install your PC.
Our removals services include:
- Home moving services - Moving from residence-to-residence
- Office moving services - Moving or relocating offices
- Commercial moving services - Other commercial moving services including business relocation, document and other storage, FF&E and retail services
All our removals services are tailored to meet your specific removals needs, wherever you decide to move to in the UK. This includes your own Customer Services Manager, detailed move planning, and the same highly qualified and security-cleared crew throughout your move.
Contact info
Wimbledon Avenue, IP27 0NZ, Brandon, United Kingdom
- 01842 816600
- enquiries@abels.co.uk
- www.abels.co.uk
4.8
Excellent
668 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Efficient delivery of shipment
Arrival at appointed time. Efficient unloading and unpacking. Polite and well behaved staff.
We had to wait for almost one month for the shipment to be delivered to final destination. Arrived at Abels' warehouse on August 19 and and finally delivered on September 16.
September 19, 2024
Reply from Abels Moving Services
Dear Mr Kolmodin,
Thank you for your feedback. I'm sorry you had to wait before delivery from the UK to Stockholm. You were allocated into our next truck with space departing to Scandinavia following UK customs release. Wishing you all the best for the future.
Kind regards
Neil Pertoldi
Great communication at all levels…
Great communication at all levels throughout the movement of our items, from arrival into the U.K. to delivery all the way down to the South-West.
Big thanks to all the Abel’s staff, much appreciated.
September 18, 2024
Reply from Abels Moving Services
Dear Mr Smitham,
Thank you for taking the time to provide a review. Your feedback comments will be well received by your moving team. Wishing you all the best for the future and we look forward to helping again.
Kind regards
Neil Pertoldi
Reply from Abels Moving Services
Dear Rupert,
Thank you for taking the time to provide a review. Your kind comments will be shared shortly with your moving team who I'm certain will appreciate them. Wishing you all the best for the future, we look forward to helping again when needed.
Kind regards
Neil Pertoldi
Good quality service
A rug was laid in the hallway to protect the floorings. The boxes were moved carefully and stacked nicely.
September 16, 2024
Reply from Abels Moving Services
Dear Joyce,
Thank you for taking the time to provide you nice comments and review which are very much appreciated. We wish you all the best for the future and look forward to being of service again.
Kind regards
Neil Pertoldi
Abels were efficient
Abels were efficient, polite, hardworking and a delight to work with from start to finish. The office liason Nicola was excellent and the entire experience was a joy!
September 11, 2024
Unprompted review
Reply from Abels Moving Services
Dear Elizabeth,
Thank you so much for your lovely feedback and review. Nicola will be really happy to be specifically named. We wish you all the very best and hope that we can be of service again in the future.
Kind regards
Neil Pertoldi
very expensive
Almost three times as expensive as the average quote we got for our removals. Not sure on the justification for the quote yet as they didn’t seem to be offering a more premium service than their competitors.
September 4, 2024
Unprompted review
Reply from Abels Moving Services
Dear Joanne,
Thank you for your review. Could I ask you to email me on neilpertoldi@abels.co.uk as I cannot locate your surname on our system and perhaps you're listed under a partners name? I'd really like to review the quotation that you were provided to understand the details.
Kind regards
Neil Pertoldi
Professional but very expensive
Abels seemed very professional and efficient - but they quoted me 3 x times as much compared to what I actually got the job done for by another professional moving company.
August 31, 2024
Unprompted review
Reply from Abels Moving Services
Dear Mike
Thank you for your feedback. I will send you a separate email as I would be interested to understand more details.
Kind regards
Neil Pertoldi
Superb customer service
Superb customer service from both the Paul, Jade and the admin team in the office to the two teams who packed up and delivered all our household goods to our new home in France. Nothing was too much trouble and communications with everyone was quick and helpful. I would highly recommend Abals as a removal company.
August 21, 2024
Reply from Abels Moving Services
Dear Sarah,
Thank you so much for your kind words which will be shared with Paul, Jade and your moving teams. We appreciate your review and your continued business and look forward to helping again in the future.
Kind regards
Neil Pertoldi
Great service ,drivers where…
Great service ,drivers where professional helpful and made the experience non stressful
August 13, 2024
Reply from Abels Moving Services
Dear Mr Bellis
Thank you for your kind words on your moving team which will be shared with them tomorrow. Wishing you all the best for the future and we will look forward to helping you again.
Kind regards
Neil Pertoldi
Beware of their terms and conditions
Beware of their terms and conditions. A large screen TV arrived damaged and unrepairable due to very bad packaging, when I complained they quoted the terms that I had agreed to that, ‘ in any event, including on this occasion their own neglect,’ the maximum compensation per item is £40, but as a gesture of goodwill they paid £80. On a one thousand pound item!
August 1, 2024
Unprompted review
Reply from Abels Moving Services
Dear Mr Sumpton,
Thank you for your review, I am sorry that there was damage to the TV which was packed to industry standard, export wrapped and placed within a heavy duty TV module. There was no outer damage to the TV module noted by the delivery team or yourselves at the time of delivery. You rejected the recommended marine insurance cover for your shipment. Again, I apologise that the TV was not working when you unpacked it in Thailand.
Kind regards
Neil Pertoldi
Exceptional service
From the moment we called to get information about shipping our belongings we were totally impressed with the professional, efficient yet personal service we received. Abels kept constant communication with us every step of the way. We would highly recommend them
August 7, 2024
Reply from Abels Moving Services
Dear Sally,
Thank you for taking the time to provide your lovely comments and review, they are very much appreciated and will be shared with the whole team shortly. May we wish you all the very best for the future and hope we can be of service again.
Kind regards
Neil Pertoldi
Stressless move
From the initial enquiry to the final move, Abels couldn't have been more helpful. Nothing was too much trouble. Nicky was amazing, supporting us throughout the process making it much less stressful.
Ian and Logan were brilliant on the move day, they couldn't have worked harder.
Overall a fantastic experience. I would wholeheartedly recommend Abels.
August 9, 2024
Unprompted review
Reply from Abels Moving Services
Dear Naimi,
Thank you for your wonderful comments concerning your direct team, really nice to read and will be shared with them and their line managers shortly. We look forward to being of service again.
Kind regards
Neil Pertoldi
Reply from Abels Moving Services
Dear Mr Yavuzer,
Thank you for your kind comments and review which are much appreciated.
Kind regards
Neil Pertoldi
Did a great job in very hot weather.
July 29, 2024
Reply from Abels Moving Services
Dear Mrs Rule
Thank you for your kind words and review, very much appreciated.
Kind regards
Neil Pertoldi
Excellent service from door to door
August 8, 2024
Reply from Abels Moving Services
Dear Richard,
Thank you for nice comment and review which are very much appreciated by the whole team and I. We look forward to helping again whenever you need in the future.
Kind regards
Neil Pertoldi
Pick up at Bryan-y-Baal as planned
Pick up at Bryan-y-Baal as planned. Delivery at Dearham a day earlier than planned by mutual agreement with the driver. Setting to work of the clock was great
August 6, 2024
Unprompted review
Reply from Abels Moving Services
Dear Anthony,
Thank you for your kind comments and review, they are much appreciated. We look forward to helping you again in the future.
Kind regards
Neil Pertoldi
We moved house over 4 days at the…
We moved house over 4 days at the hottest time of the year. The crew were always smiling and courteous and worked very hard. They protected the house with carpets and blankets and removed all used packing materials at the end of each day.
They were exceptional , and we were really impressed with their courtesy and willingness to make the move as stress free as possible. Abel’s office team and crew fully deserve their 5 star rating. THANKYOU
August 7, 2024
Reply from Abels Moving Services
Dear Mr & Mrs Pearson,
Thank you for taking the time to provide your kind words about the team, they will really appreciate these sentiments. May we wish you all the very best in your new home and look forward to helping again whenever the need arises.
Kind regards
Neil Pertoldi
Reply from Abels Moving Services
Dear Kelvin,
Thank you for your review, very much appreciated.
Kind regards
Neil Pertoldi
Superb team.
Superb team.. consumately executed move..the packing and unloading team were friendly, professional and knowledgeable...glass smooth move across countries.. would 100% use again..
August 5, 2024
Reply from Abels Moving Services
Dear Don,
Thank you so much for taking the time to provide your feedback comments and review which the team will be delighted to receive when they're shared with them and their line managers shortly.
Kind regards
Neil Pertoldi
Smooth delivery after address hiccup
Abels have just completed Phase 1 of a complicated move to Scotland for us. Jane and the teams involved understood and accommodated its challenges. Unfortunately there was a mistake about the delivery address but this was sorted quickly and then the delivery was smooth and efficient.
July 29, 2024
Unprompted review
Reply from Abels Moving Services
Dear Linda,
Thank you for taking the time to provide your review and feedback. I'm sorry that there was an error on delivery address but pleased to hear this was quickly rectified. We look forward to helping on the upcoming phases. We hope you're enjoying Scotland.
Kind regards
Neil Pertoldi
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