Friendly staff, polite and courteous. Nothing is too much trouble. Were able to get us out of trouble after another removal company let us down at short notice. Very appreciative of our efforts... See more
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Review summary
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From start to finish Abels were great, our communication with the team at Head office via Marie - going through the survey process and later with Sue was incredibly clear and easy. The move itse... See more
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Brilliant! Looked after from start to finish, excellent service, nothing too much trouble - ever so friendly and went above and beyond. Looked after our belongings and took great care around both prop... See more
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The team who moved us were all top class; courteous, helpful and hard-working. They really listened to what we wanted and were prepared to turn their hands to any task. They were mindful of the custom... See more
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Company details
About Abels Moving Services
Written by the company
For over 70 years, Abels has been delivering professional removals, relocation and storage services for private individuals, businesses and organisations across the UK and around the world. Our reputation is built on exceptional customer service, meticulous planning and handling every move with the highest levels of care and professionalism.
Whether you're moving locally, relocating across the UK, moving to or from Europe, or planning an international relocation, our experienced team provides a fully managed service tailored to your individual requirements. We handle export and import moves worldwide, offering expert guidance on packing, shipping, customs procedures and destination services to ensure a smooth and stress-free experience.
Our UK removals service covers England, Scotland, Wales and Northern Ireland, including specialist moves to the Scottish Islands, the Isle of Man and the Channel Islands. Every move is supported by a dedicated Customer Services Manager, comprehensive move planning and experienced, security-cleared crews who remain with your move from start to finish.
Our services include professional packing and unpacking, secure storage, specialist handling of fine art, antiques, wine collections and other valuable possessions, as well as move management and concierge services such as handyman, electrical, plumbing and IT support where required.
Alongside residential removals, Abels provides office relocations, commercial moving services, business storage and specialist FF&E (Furniture, Fixtures & Equipment) logistics. We work with organisations across a range of sectors, delivering carefully planned relocation projects with minimal disruption, from corporate offices to hospitality, education, healthcare and retail environments.
Whether you're moving a family home, relocating an entire business, or managing an international project, our experienced team is committed to delivering a seamless, reliable and stress-free moving experience from initial enquiry through to final delivery.
Contact info
Wimbledon Avenue, IP27 0NZ, Brandon, United Kingdom
- 01842 816600
- enquiries@abels.co.uk
- www.abels.co.uk
4.8
Excellent
669 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Above and Beyond !
We were expecting a high standard from Abels for our international move having used them before, and we weren't disappointed. Communication, problem solving & patience were all on display as they dealt with a tricky mountain move and some tricky mountain situations ! Well done & thanks to Marie and all the Abels team for a job very well done.
March 29, 2024
Unprompted review
Reply from Abels Moving Services
Dear Marnham,
Thank you for taking the time to provide your feedback and review. Marie and her team will be very pleased to read this when I share shortly. We wish you all the very best for the future and look forward to helping you again whenever needed.
Kind regard
Neil Pertoldi
Excellent Service
Excellent Service, very attentive to moving high value items, clean, tidy and well turn out. Very Professional.
April 17, 2024
Unprompted review
Reply from Abels Moving Services
Dear Geoffrey,
Thank you for taking the time and providing your well received feedback and review which will be hugely appreciated by your full moving team. Thank you for your business and we look forward to helping you again in the future.
Kind regards
Neil Pertoldi
very efficient team from quotation to…
very efficient team from quotation to collection. took great care with our possessions and didnt waste any time in packing and moving -
April 16, 2024
Unprompted review
Reply from Abels Moving Services
Dear Andrew,
Thank you for taking the time to provide your review and kind comments. Its very much appreciated and will be shared shortly with the whole team. Wishing you all the best for the future and we will look forward to helping you again.
Kind regards
Neil Pertoldi
Fantastic team
The guys went out their way to help with everything. They remained calm and kind in a very stressful situation. Everything was professionally and carefully packed, then reassembled. Would highly recommend Jan and his team.
April 2, 2024
Unprompted review
Reply from Abels Moving Services
Dear Collette,
I'm certain that Jan will be very happy to be name checked by you as he and the team take great pride in their work. Thank you for the great comments, they're very much appreciated. We look forward to helping you again in the future.
Kind regards
Neil Pertoldi
Courteous and professional movers
The moving team at Abels were outstanding. They were professional, patient, kind, respectful, and super efficient. They made moving our parents to their new home as stress-free as possible and always took such care with everything. I would highly recommend them.
April 2, 2024
Unprompted review
Reply from Abels Moving Services
Dear Georgina,
Thank you for your kind words about our team which are much appreciated and will be shared with them all shortly. We wish you all the very best for the future and look forward to helping again.
Kind regards
Neil Pertoldi
Abels movers are always neat and very…
Abels movers are always neat and very service minded. Would use them again!
March 25, 2024
Reply from Abels Moving Services
Dear Charlotte,
Thank you for your review, it's much appreciated. We look forward to helping you again.
Kind regards
Neil Pertoldi
Abels were so professional from start…
Abels were so professional from start to finish. Nothing was too much trouble, they were accommodating with dates and their staff were professional, friendly and helpful on moving days. Thank you
March 22, 2024
Unprompted review
Reply from Abels Moving Services
Dear Kira,
Thank you so much for taking the time to provide your feedback and kind comments, they are much appreciated. We wish you all the best for the future and look forward to helping you move again.
Kind regards
Neil Pertoldi
An exceptionally good service
I would wholeheartedly recommend everyone at Abels. They made an otherwise stressful experience very straightforward from the outset, from the extremely helpful Abbie and Jane in planning the move to the outstanding team of Chantal, Mike and Tom who oversaw the packing, removals and storage operation with such professionalism, speed and patience. I will forever use Abels for any future removals and storage experience - not that I plan on moving again for a long time! They were exceptional.
March 20, 2024
Unprompted review
Reply from Abels Moving Services
Dear CJ,
Thank you for your review and wonderful comments which I know our team mentioned will greatly appreciate. Thank you for booking with Abels and we'll look forward to helping you again in the future.
Kind regards
Neil Pertoldi
Overall Excellent Customer Service
Overall Excellent Customer Service. It was a painless move with an experienced and reliable partner.
Support to prepare the move outstanding - packing and delivery excellent great value for the money
Reliable and trustworthy I would highly recommend Abels Moving Service
March 19, 2024
Reply from Abels Moving Services
Dear Val,
Thank you so much for your valued feedback which is appreciated and will be well received by the team. We wish you all the best and look forward to helping again whenever needed in the future.
Kind regards
Neil Pertoldi
Very smooth and professional experience.
March 19, 2024
Reply from Abels Moving Services
Dear Mr Ranganathan,
Thank you for your review and kind comments. Wishing you all the best for the future.
Kind regards
Neil Pertoldi
The team was very helpful with moving
The team was very helpful with moving, storing and assembling my things during my move. Thank you.
March 19, 2024
Reply from Abels Moving Services
Dear Ms Opeke,
Thank you for taking the time to provide your nice comments and review, the team will be very happy top receive them. We look forward to helping again in the future.
Kind regards
Neil Pertoldi
Had a delivery of furniture from UK to…
Had a delivery of furniture from UK to Spain today and it was seamless. Dan and Andy, who delivered our possessions, were friendly and helpful throughout. Big thanks to both of them for excellent service
March 8, 2024
Unprompted review
Reply from Abels Moving Services
Dear Niky,
Thank you for your kind comments, the team will be most appreciative. Wishing you all the best for the future.
Kind regards
Neil Pertoldi
Abel’s made our move extremely easy
Abel’s made our move extremely easy, they were professional and courteous throughout our move, with extremely helpful office staff as well.
March 6, 2024
Reply from Abels Moving Services
Thank you so much for your kind words, which will be shared shortly with your moving team who will be delighted to receive. Thank you for moving with Abels and we look forward to helping again in the future.
Kind regards
Neil Pertoldi
The entire Abel’s team were fantastic…
The entire Abel’s team were fantastic from start to finish. Professional, knowledgeable and driven. They were able to support with a complex move to Norway and we have experienced no problems at all.
Special shoutout to the delivery drivers who collected and delivered our belongings. They are the lifeblood of this business.
February 20, 2024
Reply from Abels Moving Services
Dear Gina & Jake
Thank you so much for your comments. You're absolutely right, our team are fantastic and we wouldn't be the company we are without great people providing the service they do every day. We look forward to helping you again in the future.
Kind regards
Neil Pertoldi
Outstanding moving services!
Our international move with Abels Moving Services was nothing short of fantastic. Their team showcased professionalism, efficiency, and exceptional customer care every step of the way. From seamless packing and careful handling of our belongings to flawless coordination across borders, every aspect was handled with utmost precision. The dedication and attention to detail provided by Abels made our moving experience stress-free and remarkably positive. We are immensely grateful and highly recommend their services for anyone looking for a reliable and outstanding moving experience.
February 14, 2024
Unprompted review
Reply from Abels Moving Services
Dear Javier,
Thank you for your kind words and review of our service, they are much appreciated. We wish you all the very best for the future and look forward to helping again whenever needed.
Kind regards
Neil Pertoldi
Complex, two phase house move
The attention to detail, professionalism and pragmatic approach made this company the best I have used and I have moved six times.
The staff were friendly, diligent and and both pre-move and post-move personnel and detail in 'getting everything right' were exemplary. Highly recommend.
February 19, 2024
Unprompted review
Reply from Abels Moving Services
Dear Richard,
Thank you for taking the time to provide your feedback which is well received and appreciated, as is your continued business. Your comments will be shared with the team shortly. We look forward to helping once again on your next move.
Kind regards
Neil Pertoldi
Excellent company
Abels could not have been more helpful when I needed to move a few things from Norway to the UK. Everyone I dealt with were friendly and efficient; sales, the relocation co-ordinator and the crews who collected and delivered. Communication was first class, following up on paperwork and keeping me informed of collection and delivery times. I would not hesitate to use Abels again.
January 19, 2024
Reply from Abels Moving Services
Dear Monica,
Thank you so much for sharing your review and feedback on the service received. The team will be happy to read your comments which will be shared shortly with them all. We wish you all the very best for the future and look forward to helping you again.
Kind regards
Neil Pertoldi
Excellent.
January 31, 2024
Unprompted review
Reply from Abels Moving Services
Dear Shelagh,
Thank you for your review, much appreciated.
Kind regards
Neil Pertoldi
Unexpected Charges and Lack of Communication
My experience with Abels Moving Services has been deeply frustrating and disappointing, prompting me to write this 1-star review. After deciding to move to Cambridge, UK, my wife and I were assured by their professional demeanor and the expectations set during our initial discussions. However, the aftermath of our move has been anything but smooth.
Weeks after our move-in, which initially seemed successful, we were blindsided by an email from Abels demanding payment for additional charges that were never mentioned before. This came as a complete shock since we had paid all the previously agreed-upon fees, and at no point during the move were these extra charges disclosed.
Seeking clarity, I immediately contacted Abels, requesting proof of these unexpected charges and an explanation. My request was met with silence; no proof was provided, nor any attempt to address my concerns. Feeling left in the dark, I turned to their customer service for help, hoping for some resolution or at least an acknowledgment of my complaint. Yet again, my attempt to seek assistance was ignored, with no response received for over two weeks.
To add insult to injury, the next communication from them was not an attempt to resolve the issue or provide the requested proof but rather an email stating that my payment was past due. This lack of communication, transparency, and customer support from Abels Moving Services has been astonishingly poor. It's one thing to deal with unexpected charges, but it's entirely another to face complete disregard from a company when attempting to resolve such issues.
I had hoped for a smooth transition to our new home in the UK, but instead, I was left dealing with stress and frustration due to Abels' unprofessionalism. I write this review to caution others about my experience, urging potential customers to consider other providers who value transparency and customer service.
February 16, 2024
Unprompted review
Reply from Abels Moving Services
Dear Mr Bircan,
I am sorry to read your comments and that it took longer than we expected to gain confirmation and revert back to you. We should have responded to advise that we were working on an answer and reaching out to your Turkish mover for instruction.
As you know, we were acting on behalf of your Turkish removal company who you had the contract with and Abels were booked by them to provide the customs clearance and delivery elements only.
It is my understanding that we Abels were not made aware that you would be responsible for the payment of the arrival UK port charges in advance of the communication from my colleague Paul advising charges for your account.
I believe that you have received communication from the Turkish removal company since regarding this matter, in which they confirmed these charges are indeed for your account as per your quotation received from them. On accepting their quotation these charges were stated as excluded and payable by you at destination. If there is any reason these were not known to you, this should be taken up directly with your Turkish mover. Should you need our assistance or information to allow you to do this, please advise me at neilpertoldi@abels.co.uk
I note that you wrote on your delivery paperwork that you were very happy with the service provided on the customs clearance, delivery to your Cambridge residence and unpacking of your possessions. It is upsetting that this agreed contractual charge has tarnished the review you have given to us.
Yours sincerely,
Neil Pertoldi
Use at your own risk
Thieves is the best I could call this company & it's employees
December 8, 2023
Unprompted review
Reply from Abels Moving Services
Dear Mr Harte,
Thank you for taking the time to share your feedback. We appreciate your review, and we want you to know that we take your review & comments extremely seriously.
We are alarmed to read the “thieves” comment, as we have not received any direct contact from yourself. We recommend that you contact the police to address this matter. Please rest assured that Abels will fully cooperate with any investigation, including providing all removal documentation related to your shipment.
At Abels, we pride ourselves on our integrity and professionalism. We have diligently followed your instructions from the initial quotation to the moment your effects left our premises.
While it’s unfortunate that you cancelled your move with Abels at the last moment, we understand that circumstances can change.
Yours sincerely,
Joe Dods
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