Absolute Collagen Reviews 

4,230
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 688 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, frequently reporting improvements in skin appearance, hair condition, and nail strength. Many also highlight the pleasant taste and ease of use, alongside prompt delivery and excellent customer service. Reviewers often appreciate loyalty benefits and straightforward subscription management. However, some people were dissatisfied with certain aspects. A few noted no significant changes or experienced negative skin reactions like burning or rashes. Others found the taste of some products unpleasant. Additionally, some customers mentioned issues with subscription delivery timing and reported poor customer service.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the... See more

Quality

Customers had positive experiences with quality, with many reviewers describing the products as outstanding... See more

Subscription

Reviewers mention ambiguous feedback about subscription, with many expressing frustration over difficulties... See more

Customer service

Users describe ambiguous interactions with customer service, with many praising the excellent, prompt, and... See more

Delivery service

People report positive experiences with delivery service, consistently noting prompt and on-time arrivals.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The marine liquid collagen sachets are easy to use. I changed to raspberry flavour, its easy to swap to other flavours, there are 3 to choose and reschedule deliveries around holidays or edited... See more

Company replied

Rated 4 out of 5 stars

The liquid collection is great, taste is nice. Face creams are fantastic, i use the serum, eye cream and face cream, and night cream , really noticeable difference in my skin . Neck and dec cream i ha... See more

Company replied

Rated 4 out of 5 stars

Delivery and service are great. I’m enjoying taking the sachets, I do think my skin feels better, haven’t noticed much change in my hair but am at week 9 so will continue. I do like the product and wo... See more

Company replied

Rated 4 out of 5 stars

There’s seems to be a lot more collagen supplements available at the moment.The cost of Absolute collagen has increased (same as everything) So why should I continue to used your products. Don’t seem... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics Store
  5. Hair Product Store
  6. Vitamin and Supplements Store

Written by the company

The UK's original collagen experts  bring you the cleanest collagen in the game - with a dose that truly delivers. 8,000mg of premium, hydrolysed collagen in every supplement dose and award-winning skincare and haircare collections for absolute results on skin, hair, nails and body. Proven. Pure. Powerful formulas. Trusted by experts. Backed by science. Loved by over 100,000 happy customers. Driven by product, people and planet. A B-Corp® certified business, Absolute Collagen is built on integrity, transparency and authenticity, backing women to age powerfully through efficacious, ethically and sustainably sourced beauty and wellness products - and a loud, unwavering commitment to visibility, representation and empowerment.


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(4,230)

658 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So far so good

So far so good. It’s definitely made a positive improvement to my hair and skin. Would recommend.

June 13, 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Tabby,

We are so happy to hear our product has positively impacted your hair and skin. Thank you for your recommendation!

Rated 3 out of 5 stars

I am on my first box

I am on my first box, I cant say i seen are feel any difference.

Unfortunately it makes me bloated, my joints still hurts no improvement in my hair.

My next box is on the way. I will try to bare the bloating and see if it will work. I will give it another month and write a review when I complete 2 months and see if taking this it will do what is discriped

June 20, 2026
Unprompted review
Absolute Collagen logo

Reply from Absolute Collagen

Hi Jeanette,

Thank you for your feedback.

We do recommend that you'll start to see results after the 12 week period, so please do not worry that you've not seen any results after taking 1 box.

We're confident that you'll start to see and feel the results soon!

Rated 4 out of 5 stars

very good but you never send out the…

very good but you never send out the free items i choose!

June 11, 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Jane,

Thank you for your feedback.

We're sorry to hear that you've not received the free items you've selected. Please reach out to our Customer Service Team via care@absolutecollagen.com, and we will look into this for you

Rated 5 out of 5 stars

Easy to take

Tastes okay. Easy to take in liquid form and box helps record doses.
I have been taking for 4 weeks now and I think I can see an improvement in my face. I would ideally like to feel less joint pain so continuing for next two month.

June 10, 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Vicki,

We're so glad to hear you're seeing improvements and appreciate you sharing your experience. We hope you continue to see positive results with your joint pain!

Rated 2 out of 5 stars

I've seen no difference whatsoever so…

I've seen no difference whatsoever so far!

June 11, 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Angela,

Thank you for your feedback. We're so sorry to hear that you've not had any benefits just yet. We recommend that it can take up to 12 weeks to see the full benefits, so we're confident you'll see some benefits soon!

Rated 5 out of 5 stars

The product does what it says

The product does what it says. Really pleased with my 1st month and can see a difference already.

June 9, 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Susan,

Thank you for your feedback! We're so glad to hear you're pleased with the product and seeing results! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Quick service and always reliable.

Quick service and always reliable.

June 16, 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi N,

Thank you for your feedback! We are so glad to hear you appreciate our quick service and reliability. Thank you for your kind words.

Rated 5 out of 5 stars

This company’s products are amazing

This company’s products are amazing. I have been taking the collagen for about 3yrs. Plus, I am using their serum and moisturizers. I always get compliments about my skin and people comment that I look younger than I do.
Something that I love, I just received a free full size moisturizer in the mail for being a loyal customer. Honestly if you haven’t tried their products yet, give them a try. You won’t be disappointed.

June 9, 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Donna,

Thank you for your feedback!

We are so delighted to hear how much you love our products and the wonderful compliments you receive! It truly makes our day to know you're enjoying your results and our loyalty program. Thank you for your kind words and recommendation!

Rated 4 out of 5 stars

Would have liked my new month before I…

Would have liked my new month before I ran out of current one. Also I thought the monthly charge was to be less than what I have been charged it being a continuous subscription

June 8, 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Carol,

Thank you for your feedback!

We appreciate your feedback regarding the timing of your new month's subscription and the continuous charge. We appreciate all feedback that we receive.

Rated 3 out of 5 stars

Not a great experience!

Not a great experience!
I think the product seems good which is why I've given 3 stars and not 1 (yet to see if it's effective but only on my first month). Tastes horrible in my opinion but can be mixed with a drink to mask it. The website experience is frustrating and not clear (it's my job to know) - you should be able to cancel, pause or skip through your account, turns out you have to call someone to cancel and when I skipped my order it went through anyway and I was charged. I saw another review saying it's daylight robbery and I agree. Never had this with any other subscriptions. Will be sticking to the brands I know and trust in future.

June 16, 2026
Unprompted review
Absolute Collagen logo

Reply from Absolute Collagen

Hi Fran - thank you for taking the time to leave us your review.

We ask our customers to get in touch if they wish to cancel as we love speaking to our Absoluters and really appreciate the feedback, if we can help in anyway we always want to, so sorry that this caused an inconvenience to you.

If you are not able to call you can of course email us anytime

Rated 5 out of 5 stars

Very good

I've only been using it for a month and I can already see a difference. It's great.

June 13, 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Aneta,

Thank you for your feedback! We are so happy to hear you're seeing a difference and enjoying it! Thank you for your wonderful feedback.

Rated 1 out of 5 stars

Used today for 1st time hoping in time…

Used today for 1st time hoping in time to see a difference. However my scalp is on fire. So
Itchy and red and cannot wait to rewash my hair to get it off my skin. Will not be using again. Unsure on ingredient that has irritated my skin but for me personally won’t be using again.

June 15, 2026
Unprompted review
Absolute Collagen logo

Reply from Absolute Collagen

Hi Lou,

Thank you for your feedback. We're so sorry to hear of that! We've requested some additional information so that we can look into this further!

Rated 5 out of 5 stars

I find the products excellent for my…

I find the products excellent for my needs. I use the face creams and powers I put in a yogurt. They are delivered when I need them.

June 14, 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Pamela,

We are so glad our face creams and powders meet your needs and that deliveries are timely. Thank you for your wonderful feedback!

Rated 3 out of 5 stars

The flavour of my order was changed…

The flavour of my order was changed without option or trial.
To be honest I really liked the mango and mandarin flavour and did not wish to change. I am not keen on the looser texture or sweet/sharp flavour of the pineapple added to the mango but will tolerate it for now over the lemon or raspberry alternatives.

May 26, 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Julie,

Thank you for your feedback. We're so sorry to hear of any frustration caused. We recently amended our formulation to make it more enjoyable to take - including updating the flavour of our Mango and Pineapple Supplement.

All customers should have received an email advising of this change. Please feel free to reach out to us if you'd prefer to try a different flavour!

Rated 4 out of 5 stars

Product brilliant, sales call not so good

Purchasing was easy, special offer and free gifts were good, however I received a call asking how I was enjoying it all, I had to go mid call due to kids and caller was not happy, don’t appreciate attitude and I had to hang up. Not pleasant

June 13, 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Anita,

Thank you for your feedback. We're so sorry to hear about your experience and would like to assure you that this will be looked into.

Please reach out to our customer service team via care@absolutecollagen.com, and we will be happy to help!

Rated 5 out of 5 stars

A fabulous range of products

A fabulous range of products, all very high quality.
Always arrive on time and are neatly and securely packaged

June 12, 2026
Absolute Collagen logo

Reply from Absolute Collagen

Hi Angela,

We're so glad you love our high-quality products and appreciate our timely, secure packaging! Thank you for your feedback.

Rated 1 out of 5 stars

I cancelled my subscription then…

I cancelled my subscription then received a call from a rep offering a discount, I still refused . Money was taken out of my account which is a criminal offence. I sent 2 emails with no reply. I phoned 2 times to query this and was told not to accept delivery and divert it to a post office which I did . Today I received the product in my post box . If they want this product back they can come and pick it up . I am waiting for my refund . This company is awful and would definitely not recommend them .

June 11, 2026
Unprompted review
Absolute Collagen logo

Reply from Absolute Collagen

Hi Milena,

Thank you for your feedback. We're so sorry to hear that this is the case, and assure you that we will look into this for you.

Please reach out to a member of our team via care@absolutecollagen.com, and we will be happy to help.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look