Excellent and easy to use website. ABTA Travel was recommended by Money saving expert as a company who pays out on genuine claims. I've paid for cheap home insurance before for example and it's true... See more
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Review summary
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Reasonably priced insurance for what's included. I bought single trip worldwide and it was more competively priced than other quotes I got. (Hopefully I won't need it,but better safe than sorry I gu... See more
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Used this company last year and the price was very good compared to other companies, had a missed port on our cruise and was paid promptly, Would highly recommend to other people, quick and easy to f... See more
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The price we paid for ABTA Travel Insurance was very fair and provided good cover, but the main reason for this review is to highlight the excellent customer service. I noticed that there had been a s... See more
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Company details
About ABTA Travel Insurance
Written by the company
Visit our website Contact us
ABTA Travel Insurance
ABTA Travel Insurance is travel insurance product from ABTA and is underwritten by Inter Partner Assistance S.A. part of the AXA Group.
Keep your plans on track with ABTA Travel Insurance.
It offers:
- Up to £10m medical cover per person, including Covid-19 medical expenses while on holiday providing customers aren’t travelling against FCDO or medical advice*
- Cancellation cover
- 24/7 emergency helplines
- Easy online medical screening process.
*Terms and conditions apply.
ABTA Travel Insurance also provides you with a reassuring range of benefits as standard that some other insurance providers don’t or will charge extra for – including:
- Free access to an online English speaking doctor via the Doctor Please app
- Missed connections cover
- Cruise cover
- Over 120 sports and activities covered.
About us
ABTA Ltd is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to arrange general insurance contracts as an intermediary.
The insurance is underwritten by Inter Partner Assistance S.A. Inter Partner Assistance S.A. is authorised and regulated by the National Bank of Belgium, with a registered head office at Boulevard du Régent 7, 1000 Brussels, Belgium. Authorised by the Prudential Regulation Authority (firm reference number 1035181). Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Inter Partner Assistance S.A. UK branch office address is 106-118 Station Road, Redhill, RH1 1PR. Inter Partner Assistance S.A. is part of the AXA Group.
Contact info
30 Park Street, SE1 9EQ, London, United Kingdom
- www.abtatravelinsurance.com
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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The sales webpage works well
The sales webpage works well, as does the payment page. I was able to upgrade my insurance when I opted for a cabin upgrade. Whether this is good insurance or not I can't say and hope not to find out!
August 29, 2026
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Both my wife and I have prior medical…
Both my wife and I have prior medical history and the website was really easy to use.
August 22, 2026
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Cruise travel insurance
I had previously taken out travel insurance with ABTA and decided to do the sane again. It was very easy to apply for once you looked through the options that were offered. Good for cruise travel.
March 27, 2026
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Reasonably priced insurance for what's…
Reasonably priced insurance for what's included.
I bought single trip worldwide and it was more competively priced than other quotes I got.
(Hopefully I won't need it,but better safe than sorry I guess!)
August 26, 2026
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Very simple and fast process
Very simple and fast process, even when required to explain medications. Also great value compared to most insurers.
August 19, 2026
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Great Choice
This is the first time we have used ABTA Travel insurance. This popped on a search and proved to be excellent. The medical sreening was excellent simple to use and add information, best I have used, straight simple no problems. Planty of choice and levels of cover. Very good prices. Overall a great choice. Lets hope its not needed.
August 25, 2026
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Excellent Travel Insurance Quote
The website was easy to use and my quote was very competitive
July 28, 2026
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Was fairly easy to book
August 18, 2026
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Prompt response
Prompt response to my inquiry and all the replies given with no delay.
August 21, 2026
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Straightforward instructions to follow
Straightforward instructions to follow, make choices and get insured
August 20, 2026
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
This was very unhelpful no where does…
This was very unhelpful no where does it specify in the new Schengen rules that this has to cover all Schengen countries.
I feel like you should be clearly advertising this. Had to go to a different company as your system is also shocking in trying to get back in for a policy document
August 17, 2026
Reply from ABTA Travel Insurance
Thank you for your review. We are very sorry to hear that you have not had a good experience. We have passed this feedback onto AXA who administer the scheme on our behalf. The ABTA Travel Insurance team.
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Easy as pie to sort insurance 👍
Easy as pie to sort the insurance but for some reason would not work with Apple Pay option ?
August 16, 2026
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Simple to access and easy to use
August 5, 2026
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Hard to pay online
Had to reapply by phone because I could not pay on line due to there being pop ups. Had to reapply but the person kept putting in the wrong information so had to keep going over the same questions. Plus side though is the quote came back cheaper
August 10, 2026
Reply from ABTA Travel Insurance
Thank you for your review. We have passed this feedback onto AXA who administer the scheme on our behalf. The ABTA Travel Insurance team.
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Happy
I shopped round for the best value travel insurance and decided ABTA was the best for me. Easy to navigate your website. Thanks
August 8, 2026
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
very easy to apply and get accepted
very easy to apply and get accepted. no problems with insurance,
July 29, 2026
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
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