Excellent and easy to use website. ABTA Travel was recommended by Money saving expert as a company who pays out on genuine claims. I've paid for cheap home insurance before for example and it's true... See more
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Review summary
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Reasonably priced insurance for what's included. I bought single trip worldwide and it was more competively priced than other quotes I got. (Hopefully I won't need it,but better safe than sorry I gu... See more
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Used this company last year and the price was very good compared to other companies, had a missed port on our cruise and was paid promptly, Would highly recommend to other people, quick and easy to f... See more
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The price we paid for ABTA Travel Insurance was very fair and provided good cover, but the main reason for this review is to highlight the excellent customer service. I noticed that there had been a s... See more
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Company details
About ABTA Travel Insurance
Written by the company
Visit our website Contact us
ABTA Travel Insurance
ABTA Travel Insurance is travel insurance product from ABTA and is underwritten by Inter Partner Assistance S.A. part of the AXA Group.
Keep your plans on track with ABTA Travel Insurance.
It offers:
- Up to £10m medical cover per person, including Covid-19 medical expenses while on holiday providing customers aren’t travelling against FCDO or medical advice*
- Cancellation cover
- 24/7 emergency helplines
- Easy online medical screening process.
*Terms and conditions apply.
ABTA Travel Insurance also provides you with a reassuring range of benefits as standard that some other insurance providers don’t or will charge extra for – including:
- Free access to an online English speaking doctor via the Doctor Please app
- Missed connections cover
- Cruise cover
- Over 120 sports and activities covered.
About us
ABTA Ltd is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to arrange general insurance contracts as an intermediary.
The insurance is underwritten by Inter Partner Assistance S.A. Inter Partner Assistance S.A. is authorised and regulated by the National Bank of Belgium, with a registered head office at Boulevard du Régent 7, 1000 Brussels, Belgium. Authorised by the Prudential Regulation Authority (firm reference number 1035181). Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Inter Partner Assistance S.A. UK branch office address is 106-118 Station Road, Redhill, RH1 1PR. Inter Partner Assistance S.A. is part of the AXA Group.
Contact info
30 Park Street, SE1 9EQ, London, United Kingdom
- www.abtatravelinsurance.com
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
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Simple to use website.
Simple to use website.
Clear description of options.
Competitively priced!
July 10, 2026
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
It was very reassuring knowing that I…
It was very reassuring knowing that I had the back up if anything went wrong.
July 11, 2026
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Easy to get a quote for your needs
Easy to get a quote for your needs, and good choice of packages
July 9, 2026
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
I found it very easy to use the whole…
I found it very easy to use the whole process was easy. and they gave the recommended cover and also advised on the other covers they provided as well and what they covered so they made it so much easier. Would definitely use again.
July 13, 2026
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Easy to get a quote and forms was quick
Easy to get a quote and forms was quick easy. I didn't need to use the cover I can't comment on that part. What was quoted was good value.
July 5, 2026
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Easy to apply and good price
June 27, 2026
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Claim settled quickly and efficiently
We had to cancel our holiday after a medical issue prevented one of us from flying. Our claim was settled quickly and simply after a phone call with a very helpful and well-informed member of staff. I would, and indeed have, recommended ABTA insurance to friends and family.
April 20, 2026
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Easy to purchase and select the correct…
Easy to purchase and select the correct level of cover
July 1, 2026
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Ease of access by telephone and nice…
Ease of access by telephone and nice salesperson. Bit slow though in sending out a postal copy of my single trip travel insurance. I go on holiday in a few days and not received it yet. You should be sending it out by 1st class post
June 28, 2026
Reply from ABTA Travel Insurance
Thank you for your review. We have passed this feedback onto AXA who administer the scheme on our behalf. The ABTA Travel Insurance team.
It holiday travel insurance was so easy to get a quote
It was so easy to get a quote . The price was better than other companies .
June 26, 2026
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
The price we paid for ABTA Travel…
The price we paid for ABTA Travel Insurance was very fair and provided good cover, but the main reason for this review is to highlight the excellent customer service. I noticed that there had been a slight spelling error with one of the names on the policy document and was worried that it might invalidate the policy. I phoned up ABTA Travel Insurance and spoke to a lovely gentleman called Sthembiso who sorted everything out with the minimum of fuss and with good humour.
July 3, 2026
Unprompted review
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Very helpful x
June 23, 2026
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
You need Google or Microsoft Authenticator Just to Get Your Documents
As with all insurance of any type, I am usually sent the documents via e-mail or I log onto my account and am able to download them.
I was informed that I needed an authenticator to be able to do this (Google or Microsoft was suggested) I downloaded both and the link when scanned worked but did not match the code sent and after 2 hours of trying, I gave up.
After ringing Customer Services they said they would request a copy of my documents sent to my by e-mail, which they did within 48 hours but I would suggest most people do this type of thing from their mobiles ( as I only have a work PC with very high security).
Please make it easier for customers. Thanks
June 20, 2026
Reply from ABTA Travel Insurance
Thank you for your review and feedback. We are very sorry to hear that you have not had a good experience. We have passed this review onto AXA who administer the scheme on our behalf to look into. The ABTA Travel Insurance team.
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